Question about Vacuums

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Hoover vacuum cleaner - have suction in the hose, brush roller spins, but no suction when vacuuming carpet.

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  • Expert
  • 64 Answers

There is a clog or blockage in the channel near the roller or where the vacuum hinges at.

Unplug and turn it so that the bottom faces upward and use a screwdriver to open the bottom as you would to change belts. On most upright vacuums, it should only be two to four screws to remove the cover.

While the cover is removed, see if you can spot any noticable obstructions from there. While it is opened, it may also be a good idea to use a pick, screwdriver, or whatever may be handy to pull out any threads, strings or hair that could get tangled around the roller and brushes, to improve performance and last longer. In some cases or on some models, you may need to use a piece of wire or something, bent like a small hook, to reach up into the suction channels a bit to pull out any possible obstructions.
Also check along the path to see if there are other parts that you feel would be easy enough to open and clean out, but only so far as you feel confident in doing yourself, and be sure to not lose any screws and remember where they all go.

Posted on Oct 15, 2013

6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
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Posted on Jan 02, 2017

  • 1 Answer

SOURCE: Smell/suction

Ours started smelling too, and it seems that the plastic end on the roller brush was melting. In process of finding rollerbrush for it now

Posted on Jan 25, 2008

reddevil6
  • 1673 Answers

SOURCE: low suction on Eureka spinduster vacuum cleaner

The belt has stretch enough so as to not drive the brush roll under load. Try a new belt.

Posted on May 15, 2008

  • 4 Answers

SOURCE: No suction on kirby g4 upright vacuum. Can't use attchments.

First remove the mini-emptor and check for a clog also check the fan for anything cloging that or the hose may be clogged

Posted on Jul 10, 2008

Vac Belts
  • 701 Answers

SOURCE: I have a Eureka Altima vacuum cleaner that doesn't

That means that you need to replace the belt. Here is the belt you need to replace and the manual which has instructions:

Eureka Altima Belts

Owner's Guide

Posted on Jan 02, 2010

VacuumRepair
  • 438 Answers

SOURCE: Riccar 8700 Brush Roll

Greetings,

I will attempt to walk you through the belt change on your Riccar 8955 upright vacuum cleaner. I have taken pictures for you for each step to ensure that it's done properly. What you'll need to have handy for this repair;

- Phillips Head Screw Driver
- Riccar 4000 / 8000 Series Belt
- Riccar 8000 Series Roller Brush With Clutch Assembly (only if the brushes have worn down, not necessary if brushes are still long)

Step 1: Make sure the vacuum cleaner is unpluged, and turn the vacuum cleaner upside down so the bottom plate is upwards. It's easiest to do on a work bench or counter top.


a83c268.jpg
Step 2: Unsrew the two metal screws on the metal bottom plate with your Phillips head screw driver, and remove the bottom plate from the vacuum cleaner so the belt is completely exposed with the roller brush.

Step 3: Remove the belt guard that sits to the left of the roller brush, and is a metal part that protects any dirt & debris from going over to the belt. Here's a picture of that part being removed;


6cb6693.jpg
Step 4: Remove the Rug / Floor actuator arm from the clutch on the right hand side of the roller brush. Simply pull the metal actuator arm to the left of the brush and out of the circle that it sits in. Here's a picture of that;


fa36553.jpg
Step 5: Once you have removed the actuator arm for the clutch, as well as the belt guard, lift staight up on the roller brush and remove the roller brush from the vacuum cleaner:


bec4491.jpg
Step 6: Once you have removed the roller brush, and the old belt from the vacuum cleaner, take one new belt and wrap it around the metal pin in the back of vacuum cleaners agitator housing. Here's a picture of where that pin is located with the belt wrapped around it;


f76bd31.jpg
Step 7: Once you have the belt wrapped around the metal pin (this is the shaft to the motor that actually spins the belt), but the other end of the belt through your new roller brush;


68efbd6.jpg
Step 8: There is a specific way that the roller brush has to be inserted. If the roller brush is not put in properly, this can cause all sorts of problems including the brush not spinning, and continously having to replace belts. You can see on the end cap of the roller brush (the right side where the belt rides) that there is two little teeth that protrude out of the end cap as well as an indentation on the opposite side;


96719f8.jpg
Step 9: With the roller brush inserted through the belt, posistion the two teeth facing downwards. You can see in the vacuum cleaner where the roller brush sits, a little groove down inside of the housing. These two teeth need to straddle that groove. Also make sure that the little ring, or circle that the clutch actuator arm sits into, is facing upwards completely. It should be directly on top of the two teeth. Stretch the belt using the roller brush as leverage down into the agitator housing of the vacuum cleaner, making sure that the two teeth are facing downwards straddling the little groove. After the brush is back into the vacuum cleaner, take the metal actuator arm from the rug / floor switch, and insert it back into the metal ring (or hole) on the roller brush;

837f4a1.jpg
Step 10: Replace the metal belt guard that rests to the left of the belt. You'll notice on the belt guard that there are two little 90 degree notches on both sides. These notches need to face towards the belt or to the right. Here's a picture of the belt guard being put back into place;




72dd966.jpg
Step 11: After inserting the belt guard back into the vacuum, turn the vacuum cleaner over so the top of the agitator housing is facing you. Change the the rug / floor switch from bare floors to the carpet setting, and the turn the vacuum upside again so the brush and belt are exposed:


91e54c7.jpg
Step 12: With the vacuum set to the carpet setting, pull the belt forwards to ensure that the brush is spinning freely. If the belts do not spin freely, repeat steps 2-10.

f8f8407.jpg
Step 12: There is a flap that can be opened after the metal bottom plate has been removed, that will give you more access to the motor shaft. Make sure that this flap is closed;


8a23021.jpg
Step 13: The last tricky part can be reinstalling the metal bottom plate. There is a little lip on the front of the vacuum cleaner that the edge of the bottom plate has to slide under for it to be installed properly. A lot of people just install the bottom plate over top of this lip, and this prevents the brushes from hitting the carpet as low as if the bottom plate is correctly installed. Here's a picture of the lip with the bottom plate in the backgroud;


d49e2d9.jpg
Step 14: Slide the metal bottom plate into the lip on the vacuum cleaner, and fasten the screws back into the bottom plate to secure it. The lip is a little tricky, but after doing it just once, you'll have no problems in the future changing your belt.

Here's a picture of the bottom plate installed INCORRECTLY with the bottom plate over top of the lip;


381c631.jpg
Here's a picture of the CORRECT way to install the bottom plate:



I hope that this repair solution is helpful to you in installing the belt properly. If you found this helpful, please be sure to click the Thumbs Up Icons in the lower right hand corner of the solution. Feel free to request a clarification of the repair if you have any questions about this repair, or other repairs. I'm always happy to answer any questions.

Thank you very much,

Chris Jones
GoVacuum0b3129c.jpg

Posted on Mar 21, 2010

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1 Answer

When you turn it on the lights on the battery come on and the brush roller will turn but the suction motor will not turn on.


Hoover Air Cordless Series 3.0 Bagless Upright Vacuum ...

www.amazon.com/Hoover-Cordless-Bagless-Upright...

Amazon.com, Inc.Hoover Air Cordless Series 3.0 Bagless Upright Vacuum, BH50140 ... The batteries come pre-charged, plenty to get up and running. ... The brush will stop as soon as the handle is in the upright position for like using the attachments. ..... and in need of charge, in carpet mode, the motor runs, but the brush roller won't spin.

Hoover Air Cordless Series 3.0 review - Best vacuum cleaner

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Rating: 4 - ‎Review by Jason Roberts
Aug 4, 2014 - Hoover Air Cordless Series 3.0 is a new upright vacuum cleaner reviewed by ... power, 2 batteries - each lasting 25 minutes, good filtration system,light ... Just as in the case of the Linx, it filters dust particles, but doesn't come with HEPA filtration. ... Multi-Floor Cleaning - you can turn the brush roll on or off.

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1 Answer

My dyson 07 has no suction


Possible Problem #1. The first problem is extremely common. In fact, we probably see between 2-3 of these problems every week. It mostly happens after people take the bottom plate off the vacuum in order to clean the roller brush. What happens is when they reinstall the bottom plate, they put it on on incorrectly. It's actually very easy to do. When the bottom plate (soleplate) is installed wrong, there will be a gap between the bottom plate, and the agitator housing, or the purple tray the roller brush sits in. This will cause the soleplate to be a few inches higher off the ground then it should be, preventing the brushes from even hitting the carpet. This makes it seem to the user that vacuum has lost suction power because without the brushes hitting the carpet, the machine will not pick up very well on floors, but when they use the attachment hose there's plenty of suction power.

Here's a picture of the WRONG way to install the bottom plate. Notice the gap in between the two housings:


9739790.jpg
Here's another picture, that is the RIGHT way to install the soleplate:


8b953d0.jpg
I would say probably 6 times out of 10 this is the problem with the customers machine. If you checked the soleplate and it is installed correctly, move on to the second possible problem.

Possible Problem # 2. Turn the vacuum cleaner upside down so the brush roller is facing upwards. I found the easiest way to work on it is to put it on a counter top or work bench. On the left hand side behind the roller brush you should see a flexible transparent hose that goes from the motor to the agitator housing. This hose actually has a lot of strain on it when the vacuum cleaner is in the reclined position. When the first few series of Dyson DC07 models came out, they didn't make this hose long enough, so when the vacuum was in the reclined position, it would put too much stress on the hose, and cause the hose to actually crack, usually right where the end of the hose that goes into the agitator housing. Examine your hose and see if you have any visible cracks in this hose. If you need to you may just remove the entire hose assembly by pulling on it. It will easily come right out of the machine so you can inspect it better. Here's a picture of where the hose usually cracks:


54cb5e5.jpg
This would also explain why the vacuum works fine when using the attachments, but not on the floors. The attachment hose uses a different suction channel, and when the machine is in the upright position, no suction goes through this hose. If you do find a crack in this hose, the this hose needs to be replaced. Here's a direct link to that hose on our GoVacuum website.
Dyson DC-07 & DC-14 Upright Replacement Internal Hose Part # 904219

Possible Problem #3. I would suspect that this may not be the problem, but if neither of the solutions above worked, then try this one. Dyson's in general are prone to clogging. There are a few clog ports throughout the vacuum cleaner that were added there due to Dyson prototypes becoming clogged at these points. Here are pictures of how and where to check for these clogs. Simply remove the suction port covers at both of these locations:


8b33cd4.jpg

be63721.jpg

Possible Problem #4. If none of the above solutions worked for you, try this last one. The Dyson DC07 models use a clutch mechanism that stops the roller brush from spinning when changed from carpet mode to bare floor mode. This clutch mechanism is a notorious problem with all Dyson models, in fact they were such a problem that Dyson had to redesign the DC07 model to a non-clutch system. Even if yours is one of the newer ones that don't use a clutch, yours still has a belt inside. You can tell if your model uses a clutch or not by the shape of the roller brush. If your brush is a perfect cylinder shape, yours does NOT have a clutch. To check and see if the clutch or the belt have gone bad, first release the handle on the vacuum as if you were vacuuming carpets. Make sure the machine is set to carpet mode. Now while the handle has been released, turn the machine upside down and see if the brushes are spinning. If the brushes are spinning then turn the vacuum right side up and put the brushes on the floor. Can you still hear the brushes spinning when they are hitting the carpet? If yes, then this is not the problem. If the brushes however are NOT spinning, this indicates either your brush roll, clutch, or belt have gone bad.

Aug 06, 2014 | Vacuums

2 Answers

I'm getting no suction and the brushes are not rotating


Hello! If you are using the cleaner on carpet, it is necessary for the brushes to rotate to assist the motor with maximum pick up. If your brushes are not spinning check the belt to make sure it isn't broken or stretched. The belt will need replacing about once a year. Below are steps for checking the belt on your U5399-900.


1. Place handle in low position and turn cleaner over so bottom side is up.
2. Remove the 4 screws. Lift off bottom plate.
3. Inspect the belt for rips and tears. If it is damaged in any way, broken or stretched replace the belt

This unit takes belt 38528033. Be sure you replace belt with genuine Hoover parts. Here is a link where you may go to order a replacement belt.

Service Center Locator

Hope this helps!

Jun 05, 2014 | Hoover U5399-900 WindTunnel Lite Upright...

1 Answer

Plenty suction from wand, but when you tilt back to vacum no suction at base but brushes are turning


Hello,

There could be a few things that would cause your Dyson to have no suction. I will give you detailed step by step instructions along with pictures on how you can diagnose this.

Possible Problem #1. The first problem is extremely common. In fact, we probably see between 2-3 of these problems every week. It mostly happens after people take the bottom plate off the vacuum in order to clean the roller brush. What happens is when they reinstall the bottom plate, they put it on on incorrectly. It's actually very easy to do. When the bottom plate (soleplate) is installed wrong, there will be a gap between the bottom plate, and the agitator housing, or the purple tray the roller brush sits in. This will cause the soleplate to be a few inches higher off the ground then it should be, preventing the brushes from even hitting the carpet. This makes it seem to the user that vacuum has lost suction power because without the brushes hitting the carpet, the machine will not pick up very well on floors, but when they use the attachment hose there's plenty of suction power.

Here's a picture of the WRONG way to install the bottom plate. Notice the gap in between the two housings:


9739790.jpg
Here's another picture, that is the RIGHT way to install the soleplate:


8b953d0.jpg
I would say probably 6 times out of 10 this is the problem with the customers machine. If you checked the soleplate and it is installed correctly, move on to the second possible problem.

Possible Problem # 2. Turn the vacuum cleaner upside down so the brush roller is facing upwards. I found the easiest way to work on it is to put it on a counter top or work bench. On the left hand side behind the roller brush you should see a flexible transparent hose that goes from the motor to the agitator housing. This hose actually has a lot of strain on it when the vacuum cleaner is in the reclined position. When the first few series of Dyson DC07 models came out, they didn't make this hose long enough, so when the vacuum was in the reclined position, it would put too much stress on the hose, and cause the hose to actually crack, usually right where the end of the hose that goes into the agitator housing. Examine your hose and see if you have any visible cracks in this hose. If you need to you may just remove the entire hose assembly by pulling on it. It will easily come right out of the machine so you can inspect it better. Here's a picture of where the hose usually cracks:


54cb5e5.jpg
This would also explain why the vacuum works fine when using the attachments, but not on the floors. The attachment hose uses a different suction channel, and when the machine is in the upright position, no suction goes through this hose. If you do find a crack in this hose, the this hose needs to be replaced. Here's a direct link to that hose on our GoVacuum website.
Dyson DC-07 & DC-14 Upright Replacement Internal Hose Part # 904219

Possible Problem #3. I would suspect that this may not be the problem, but if neither of the solutions above worked, then try this one. Dyson's in general are prone to clogging. There are a few clog ports throughout the vacuum cleaner that were added there due to Dyson prototypes becoming clogged at these points. Here are pictures of how and where to check for these clogs. Simply remove the suction port covers at both of these locations:


8b33cd4.jpg

be63721.jpg

Possible Problem #4. If none of the above solutions worked for you, try this last one. The Dyson DC07 models use a clutch mechanism that stops the roller brush from spinning when changed from carpet mode to bare floor mode. This clutch mechanism is a notorious problem with all Dyson models, in fact they were such a problem that Dyson had to redesign the DC07 model to a non-clutch system. Even if yours is one of the newer ones that don't use a clutch, yours still has a belt inside. You can tell if your model uses a clutch or not by the shape of the roller brush. If your brush is a perfect cylinder shape, yours does NOT have a clutch. To check and see if the clutch or the belt have gone bad, first release the handle on the vacuum as if you were vacuuming carpets. Make sure the machine is set to carpet mode. Now while the handle has been released, turn the machine upside down and see if the brushes are spinning. If the brushes are spinning then turn the vacuum right side up and put the brushes on the floor. Can you still hear the brushes spinning when they are hitting the carpet? If yes, then this is not the problem. If the brushes however are NOT spinning, this indicates either your brush roll, clutch, or belt have gone bad. ....

Dec 30, 2013 | Dyson DC07 Bagless Upright Cyclonic Vacuum

1 Answer

Rubber strip on sole plate?


Hello,

There could be a few things that would cause your Dyson to have no suction. I will give you detailed step by step instructions along with pictures on how you can diagnose this.

Possible Problem #1. The first problem is extremely common. In fact, we probably see between 2-3 of these problems every week. It mostly happens after people take the bottom plate off the vacuum in order to cleanicon1.png the roller brush. What happens is when they reinstall the bottom plate, they put it on on incorrectly. It's actually very easy to do. When the bottom plate (soleplate) is installed wrong, there will be a gap between the bottom plate, and the agitator housing, or the purple tray the roller brush sits in. This will cause the soleplate to be a few inches higher off the ground then it should be, preventing the brushes from even hitting the carpet. This makes it seem to the user that vacuum has lost suction power because without the brushes hitting the carpet, the machine will not pick up very well on floors, but when they use the attachment hose there's plenty of suction power.

Here's a picture of the WRONG way to install the bottom plate. Notice the gap in between the two housings:


9739790.jpg
Here's another picture, that is the RIGHT way to install the soleplate:


8b953d0.jpg
I would say probably 6 times out of 10 this is the problem with the customers machine. If you checked the soleplate and it is installed correctly, move on to the second possible problem.

Possible Problem # 2. Turn the vacuum cleaner upside down so the brush roller is facing upwards. I found the easiest way to work on it is to put it on a counter top or work bench. On the left hand side behind the roller brush you should see a flexible transparent hose that goes from the motor to the agitator housing. This hose actually has a lot of strain on it when the vacuum cleaner is in the reclined position. When the first few series of Dyson DC07 models came out, they didn't make this hose long enough, so when the vacuum was in the reclined position, it would put too much stress on the hose, and cause the hose to actually crack, usually right where the end of the hose that goes into the agitator housing. Examine your hose and see if you have any visible cracks in this hose. If you need to you may just remove the entire hose assembly by pulling on it. It will easily come right out of the machine so you can inspect it better. Here's a picture of where the hose usually cracks:


54cb5e5.jpg
This would also explain why the vacuum works fine when using the attachments, but not on the floors. The attachment hose uses a different suction channel, and when the machine is in the upright position, no suction goes through this hose. If you do find a crack in this hose, the this hose needs to be replaced. Here's a direct link to that hose on our GoVacuum website.
Dyson DC-07 & DC-14 Upright Replacement Internal Hose Part # 904219

Possible Problem #3. I would suspect that this may not be the problem, but if neither of the solutions above worked, then try this one. Dyson's in general are prone to clogging. There are a few clog ports throughout the vacuum cleaner that were added there due to Dyson prototypes becoming clogged at these points. Here are pictures of how and where to check for these clogs. Simply remove the suction port covers at both of these locations:


8b33cd4.jpg

be63721.jpg

Possible Problem #4. If none of the above solutions worked for you, try this last one. The Dyson DC07 models use a clutch mechanism that stops the roller brush from spinning when changed from carpet mode to bare floor mode. This clutch mechanism is a notorious problem with all Dyson models, in fact they were such a problem that Dyson had to redesign the DC07 model to a non-clutch system. Even if yours is one of the newer ones that don't use a clutch, yours still has a belt inside. You can tell if your model uses a clutch or not by the shape of the roller brush. If your brush is a perfect cylinder shape, yours does NOT have a clutch. To check and see if the clutch or the belt have gone bad, first release the handle on the vacuum as if you were vacuuming carpets. Make sure the machine is set to carpet mode. Now while the handle has been released, turn the machine upside down and see if the brushes are spinning. If the brushes are spinning then turn the vacuum right side up and put the brushes on the floor. Can you still hear the brushes spinning when they are hitting the carpet? If yes, then this is not the problem. If the brushes however are NOT spinning, this indicates either your brush roll, clutch, or belt have gone bad.
..

Dec 19, 2013 | Dyson DC07 Animal Bagless Upright Cyclonic...

1 Answer

No suction near brush


Hello,

There could be a few things that would cause your Dyson to have no suction. I will give you detailed step by step instructions along with pictures on how you can diagnose this.

Possible Problem #1. The first problem is extremely common. In fact, we probably see between 2-3 of these problems every week. It mostly happens after people take the bottom plate off the vacuum in order to clean the roller brush. What happens is when they reinstall the bottom plate, they put it on on incorrectly. It's actually very easy to do. When the bottom plate (soleplate) is installed wrong, there will be a gap between the bottom plate, and the agitator housing, or the purple tray the roller brush sits in. This will cause the soleplate to be a few inches higher off the ground then it should be, preventing the brushes from even hitting the carpet. This makes it seem to the user that vacuum has lost suction power because without the brushes hitting the carpet, the machine will not pick up very well on floors, but when they use the attachment hose there's plenty of suction power.

Here's a picture of the WRONG way to install the bottom plate. Notice the gap in between the two housings:


9739790.jpg
Here's another picture, that is the RIGHT way to install the soleplate:


8b953d0.jpg
I would say probably 6 times out of 10 this is the problem with the customers machine. If you checked the soleplate and it is installed correctly, move on to the second possible problem.

Possible Problem # 2. Turn the vacuum cleaner upside down so the brush roller is facing upwards. I found the easiest way to work on it is to put it on a counter top or work bench. On the left hand side behind the roller brush you should see a flexible transparent hose that goes from the motor to the agitator housing. This hose actually has a lot of strain on it when the vacuum cleaner is in the reclined position. When the first few series of Dyson DC07 models came out, they didn't make this hose long enough, so when the vacuum was in the reclined position, it would put too much stress on the hose, and cause the hose to actually crack, usually right where the end of the hose that goes into the agitator housing. Examine your hose and see if you have any visible cracks in this hose. If you need to you may just remove the entire hose assembly by pulling on it. It will easily come right out of the machine so you can inspect it better. Here's a picture of where the hose usually cracks:


54cb5e5.jpg
This would also explain why the vacuum works fine when using the attachments, but not on the floors. The attachment hose uses a different suction channel, and when the machine is in the upright position, no suction goes through this hose. If you do find a crack in this hose, the this hose needs to be replaced. Here's a direct link to that hose on our GoVacuum website.
Dyson DC-07 & DC-14 Upright Replacement Internal Hose Part # 904219

Possible Problem #3. I would suspect that this may not be the problem, but if neither of the solutions above worked, then try this one. Dyson's in general are prone to clogging. There are a few clog ports throughout the vacuum cleaner that were added there due to Dyson prototypes becoming clogged at these points. Here are pictures of how and where to check for these clogs. Simply remove the suction port covers at both of these locations:


8b33cd4.jpg

be63721.jpg

Possible Problem #4. If none of the above solutions worked for you, try this last one. The Dyson DC07 models use a clutch mechanism that stops the roller brush from spinning when changed from carpet mode to bare floor mode. This clutch mechanism is a notorious problem with all Dyson models, in fact they were such a problem that Dyson had to redesign the DC07 model to a non-clutch system. Even if yours is one of the newer ones that don't use a clutch, yours still has a belt inside. You can tell if your model uses a clutch or not by the shape of the roller brush. If your brush is a perfect cylinder shape, yours does NOT have a clutch. To check and see if the clutch or the belt have gone bad, first release the handle on the vacuum as if you were vacuuming carpets. Make sure the machine is set to carpet mode. Now while the handle has been released, turn the machine upside down and see if the brushes are spinning. If the brushes are spinning then turn the vacuum right side up and put the brushes on the floor. Can you still hear the brushes spinning when they are hitting the carpet? If yes, then this is not the problem. If the brushes however are NOT spinning, this indicates either your brush roll, clutch, or belt have gone bad.
.

Mar 03, 2013 | Dyson DC07 Animal Bagless Upright Cyclonic...

1 Answer

My vac cleaner doesn't pick up.


Hello,

There could be a few things that would cause your Dyson to have no suction. I will give you detailed step by step instructions along with pictures on how you can diagnose this.

Possible Problem #1. The first problem is extremely common. In fact, we probably see between 2-3 of these problems every week. It mostly happens after people take the bottom plate off the vacuum in order to clean the roller brush. What happens is when they reinstall the bottom plate, they put it on on incorrectly. It's actually very easy to do. When the bottom plate (soleplate) is installed wrong, there will be a gap between the bottom plate, and the agitator housing, or the purple tray the roller brush sits in. This will cause the soleplate to be a few inches higher off the ground then it should be, preventing the brushes from even hitting the carpet. This makes it seem to the user that vacuum has lost suction power because without the brushes hitting the carpet, the machine will not pick up very well on floors, but when they use the attachment hose there's plenty of suction power.

Here's a picture of the WRONG way to install the bottom plate. Notice the gap in between the two housings:


9739790.jpg
Here's another picture, that is the RIGHT way to install the soleplate:


8b953d0.jpg
I would say probably 6 times out of 10 this is the problem with the customers machine. If you checked the soleplate and it is installed correctly, move on to the second possible problem.

Possible Problem # 2. Turn the vacuum cleaner upside down so the brush roller is facing upwards. I found the easiest way to work on it is to put it on a counter top or work bench. On the left hand side behind the roller brush you should see a flexible transparent hose that goes from the motor to the agitator housing. This hose actually has a lot of strain on it when the vacuum cleaner is in the reclined position. When the first few series of Dyson DC07 models came out, they didn't make this hose long enough, so when the vacuum was in the reclined position, it would put too much stress on the hose, and cause the hose to actually crack, usually right where the end of the hose that goes into the agitator housing. Examine your hose and see if you have any visible cracks in this hose. If you need to you may just remove the entire hose assembly by pulling on it. It will easily come right out of the machine so you can inspect it better. Here's a picture of where the hose usually cracks:


54cb5e5.jpg
This would also explain why the vacuum works fine when using the attachments, but not on the floors. The attachment hose uses a different suction channel, and when the machine is in the upright position, no suction goes through this hose. If you do find a crack in this hose, the this hose needs to be replaced. Here's a direct link to that hose on our GoVacuum website.
Dyson DC-07 & DC-14 Upright Replacement Internal Hose Part # 904219

Possible Problem #3. I would suspect that this may not be the problem, but if neither of the solutions above worked, then try this one. Dyson's in general are prone to clogging. There are a few clog ports throughout the vacuum cleaner that were added there due to Dyson prototypes becoming clogged at these points. Here are pictures of how and where to check for these clogs. Simply remove the suction port covers at both of these locations:


8b33cd4.jpg

be63721.jpg

Possible Problem #4. If none of the above solutions worked for you, try this last one. The Dyson DC07 models use a clutch mechanism that stops the roller brush from spinning when changed from carpet mode to bare floor mode. This clutch mechanism is a notorious problem with all Dyson models, in fact they were such a problem that Dyson had to redesign the DC07 model to a non-clutch system. Even if yours is one of the newer ones that don't use a clutch, yours still has a belt inside. You can tell if your model uses a clutch or not by the shape of the roller brush. If your brush is a perfect cylinder shape, yours does NOT have a clutch. To check and see if the clutch or the belt have gone bad, first release the handle on the vacuum as if you were vacuuming carpets. Make sure the machine is set to carpet mode. Now while the handle has been released, turn the machine upside down and see if the brushes are spinning. If the brushes are spinning then turn the vacuum right side up and put the brushes on the floor. Can you still hear the brushes spinning when they are hitting the carpet? If yes, then this is not the problem. If the brushes however are NOT spinning, this indicates either your brush roll, clutch, or belt have gone bad.
..

Jan 13, 2013 | Dyson DC07 Bagless Upright Cyclonic Vacuum

2 Answers

On hoover steam carpet cleaner, the brushes do not rotate on low or high settings.


Follow these steps if the Brushes Fail to Spin
•If the brushes on your Hoover carpet cleaner fail to spin, there may be a problem---some sort of blockage---with the suction or with the belt that turns the brushes.
Turn the Hoover carpet cleaner over, and inspect the brush area. Debris, strings, or pet hair may be tangled in the rollers, keeping them from turning. Use a pair of scissors to cut away any obstructions in this area. Flip the Hoover carpet cleaner back over, and turn it on to see if cleaning the rollers has solved the problem.
To check the belt, turn the Hoover carpet cleaner over, and remove the bottom plate screw with a Phillips head screwdriver. Investigate the belt area to see if it is broken or has somehow slipped off. If it is broken, you can order a part from Hoover.com or from many of the other online parts stores.
When the belt arrives, simply slide it on in place of the broken belt, reattach the bottom plate and turn the Hoover carpet cleaner right-side up. Turn it on to test your solution.

Sep 03, 2010 | Hoover SteamVac F5914-900 SpinScrub...

2 Answers

My hoover has no suction at the nozzle, though it has strong suction at the hose. This problem started after I replaced the vacuum bag for the first time.


there is a blockage behind the roller brush remove the roller plate and the roller and check the inlet hose for a blockage also remove the bag and chek the inlet to the bag for some type of obstruction. Don the Vacuum Doctor Alb, N.M.

Nov 01, 2009 | Hoover Tempo Widepath Upright Vacuum -...

1 Answer

Suction problem


get rid of the carpet its shredding and falling apart.no sence in vacuuming old rotten carpet.or try using a vacuum without a brush roller and just suction

Jul 15, 2008 | Hoover U8145-900 Savvy Bagless Upright...

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