Question about Office Equipment & Supplies
Posted by Anonymous on
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Posted on Jan 02, 2017
This printer is designed with a dual toner/drum chamber. Do not separate these two parts. Upon opening the lid, you will find the toner/drum assembly right in front of you. Pick it up with both hands and pull straight up. After that, you should be able to take the jammed papers. Know this: once a paper is jammed, printing another paper will NEVER take the first out. Just make sure to remove the complete papers. If they break, make sure you extract all the pieces.
Posted on Sep 22, 2007
i changed the settings on media to rough paper & made sure all paper was to come from mp tray, but it does jam frequently, and every time it does, i need to open & re-open the front cover to get it to clear the error that appears. the error reads mismatched paper size, as there is not a custom size of small index cards of 3.5 x 5.
Posted on Mar 07, 2008
If you have not fixed this by now, I have the fix.
Turn the printer on, hit the following keys on your printer:
down arrow, *, #, ok, 1, ok
After that, hit the down arrow until you see T>Printer and then hit ok.
Next turn off the printer, count to 5, and then turn back on.
Repeat the first step, but in place of the number one, insert the number 0.
These were the steps given to me by the oki customer service and it fixed my printer. If you have problems, the number is 800-654-3282.
Posted on Nov 11, 2009
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