Question about Toshiba Satellite L20-S310TD Notebook

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When I use the DVD drive of Toshiba Satellite L20 to play dvd movies, the speed of the movie is abnormal....there's some echo and some sort of delay on the video playback (not normal speed)...and I don't know how to correct it. Maybe some settings were changed during some during some 3rd party s/w intallations? Please let me know how to correct it. Thanks.

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