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RCI error code - Ecoquest Fresh Air Air Purifier

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Flashes RCI than normal running screen over and over again. Has light, no ozone scent is detectable.


The main circuit board is probably bad. It can be repaired and warrantied. Call (336) 499-2505 for information.

May 06, 2012 | Ecoquest Fresh Air Air Purifier

1 Answer

Yesterday, I purchased a new RCI filter and replaced it and the light of the new filter does not light when turned on and the machine says replace RCI filter as it did when it quit working..Thanks.


Perhaps, the tab on the filter frame, that triggers the safety switch is not making contact. Remove the filter and reinstall the filter. Make sure you push the tab firmly into the trigger slot. That should solve your problem. Please let me know.

Mar 17, 2011 | Ecoquest Fresh Air Air Purifier

1 Answer

Do I soak the rci target plate in ammonia with the purification plate?


No, just rinse the RCI target with warm water. Allow it as well as the purification plate to dry completely before reinstalling into the purifier. You can speed up the drying process using a hair dryer at a low heat setting. Hope this helps you.

Feb 11, 2011 | Ecoquest Fresh Air Air Purifier

1 Answer

My Ecoquest Fresh Air purifier display reads: NEEDS RCI CELL. I have ordered one online, is it safe to run the unit until I receive and replace the rci? I can already tell a difference in allergy symptoms...


By all means run the unit while you wait for the new RCI cell. The purifier will be less effective in killing germs while the RCI cell is out. It will still work to reduce the allergens in the air. Hope this helps you.

Feb 04, 2011 | Ecoquest Fresh Air Air Purifier

1 Answer

I do not know how to clean it. It is called Fresh


The Fresh Air has a reminder on the LCD to Perform Cleaning. This reminder will display if the purifier runs for 30 days. When this reminder is displayed perform the following steps to clean your purifier.

1. Cleaning the Case:

Wipe the unit with a soft cloth dampened with water. Do not use chemicals or solvents. Vacuum the front and rear grills to remove any lint buildup.

2. To clean the lint screen, RCI cell and purification plate:

3. To remove the back cover:

Remove the plug from the back of the unit. Unscrew the screw above the plug socket on the back cover. To remove the back cover, press the back sides of the back cover to unlatch and tilt the bottom of the back cover to remove.

4. To remove the rear lint screen:

Remove the two thumbscrews holding the top of the lint screen. Remove the lint screen by pulling back the top of the screen, then lift it up and out.

5. Removing the RCI cell:

Remove the RCI cell connector by pressing the connector locking tabs. Pull the connector straight out to unplug.
Remove the RCI cell by removing the two thumbscrews. Slide the RCI cell down and out of the unit.

6. Cleaning the RCI Cell:

Remove the RCI cell and carefully vacuum accumulated lint. Do not wash the RCI cell. Damage from water may result.

7. Rear lint screen cleaning:

You have two options

  1. When visibly dirty, simply remove the rear lint screen from the unit and with a duster attachment on a vacuum, remove the heavy particulate.
  2. In addition to step 1, the filter can be washed with hot water (do not use soap). Allow to dry prior to reinstalling. Replace if damaged.

8. Cleaning the Purifier Plate:

Remove the plate from the card cage by grasping the middle edge nearest to you, and slowly pull it straight out. Clean with mixture of one part water and one part ammonia. Place plate and ammonia mixture in a dish and allow it to soak for no more than 10 minutes. Remove plate and scrub with a toothbrush. Rinse thoroughly and air dry for 24 hours or use a blow dryer to dry thoroughly.

After all parts have been cleaned and are thoroughly dry, reinstall components in reverse order. Turn the purifier on, and on the key pad, press the reminder Reset button to clear the Perform Cleaning message.

If this has been helpful, please rate this solution. Thanks

Jan 28, 2010 | Ecoquest Fresh Air Living Air Purifier

3 Answers

Replaced RCI Cell 2 times, light still doesn't come on


The U.V light is inside the RCI cell. If you replace the RCI, it has been ok. Please don't mind the screen display.

Oct 09, 2008 | Ecoquest Fresh Air Air Purifier

2 Answers

Ecoquest FreshAir - UV Flickering


UV bulbs, or rather the RCI cell needs to be changed every three years in the FreshAir, or when the "Replace RCI cell" appears, whichever comes first. The UV bulb loses its intensity over this period of time.

Eric

Download PDF Manual

Feb 17, 2008 | Ecoquest Fresh Air Air Purifier

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