Question about HP Photosmart C6180 All-In-One InkJet Printer

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An error occured during the installation of the

I bought a 2nd hand printer that did not come with an installation disk. I downloaded the driver but I do not have the ink cartridges in yet (I havent bought them yet). I would like to know if it will work before I spend more money on it. I tried to print a document and it said "an error occured during the installation of the device. The specified service does not exist as an installed service."

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Step one: Uninstall the All-in-One software Even if the installation failed, some HP software components might have installed on the computer. Follow these steps to use the Windows Add or Remove Programs tool to uninstall the software.

  1. Disconnect the USB cable from the product.
  2. Click Start , and then click Control Panel .
  3. Click Add or Remove Programs . The Add or Remove Programs window opens.
  4. In the Currently installed programs list, select the following items if they are listed:
    • HP Officejet/Photosmart/PSC All-in-One software 9.0
    • HP Imaging device functions 9.0
    • HP Customer Participation program 9.0
    • HP Solution Center 9.0
    • HP Photosmart Essentials 9.0
    If the list of installed HP programs contains any version numbers less than 9.0, select the following items if they are listed:
    • HP Officejet/Photosmart/PSC All-in-One software XX (where XX represents a version number less than 9.0)
    • HP Imaging device functions XX
    • HP Customer Participation program XX
  5. Click Change/Remove , and then follow the on-screen instructions to uninstall the software.
    NOTE: If a prompt displays asking you to remove shared files, click No . Other programs that use these files might not work correctly if the files are deleted.
  6. Restart the computer when prompted to do so.

Posted on Apr 24, 2009

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Posted on Jan 02, 2017

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Try uninstalling the HP software itself, and put the installation disk aside... power down your computer, plug in the printer, and reboot. Allow windows to discover the "new hardware" and INSTEAD of using the installation disk, have Vista locate the best driver (online if you can do it). Once you can get the printer to print with basic function, create a restore point in System restore (so you won't have to go through the initial driver install again if a crash occurs later), and THEN try and install the components you want from the installation disk. Again, it sounds backwards, but many manufacturers have had significant issues with Vista for stranger things. You may not even want all the "extras" HP includes with it's software (like online ink purchasing, photo editing, etc) but at least you can get the printer functioning!

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1. Be ready to answer a couple of questions then open a 2nd browser window.
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Hallo
Some time ago I helped I friend with a simular problem, a Canon printer and Windows Vista. An error message came up when trying to install the printer driver. I looked through the windows register using regedit.exe and deleted all occurancies of Canon. (Be careful when doing this) . After doing so I restarted the PC, downloaded a fresh driver (by saving it to disk), doubleclicked to unpack it and finally installed. This might help you. Good luck!
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Click here:Official Lexmark Drivers and Software

A web page will open, follow instructions, select model, select operative system etc., and click on download .
Chose to download the file in my documents when asked.
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