Question about Kodak OFFICE HERO 6.1 All-in-One - Multifunction fax / - 1533561

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I have a kodack 6.1 hero office printer. the screen has turned blank and won't show any commands and now on top of that the copier won't copy or do anything because a red light keeps blinking on and off. Because I cant see whats written on the screen to indicate what the problem is, I am at a loss to know how to get the copier working again. I checked all the obvious, the paper tray being full, the ink cardriges being full, but when I open the compartment where the ink cartridges should move to the center of the rod inside where I can retrieve them or take them out, the cartridge unit just seems to be stuck on the left side and not moving toward the center as it once did before. Thank you for any suggestions, my email is Jesus3@email.com. I bought the office hero from walmart here in Maine. Please write me for any suggestions or call at 207-922-9209. thankyou, Mr. Moore. I did buy a two year replacement contract on it but I can't seem to find my receipt from walmart on it. But the seriol number on the kodack printer is service number: 07A3238, serial number is CN1K797764538BB90754. I don't know if this will help me to be connected with the service plan I purchased from walmart for two years. I don't know if it is automatically registriared when I bought the plan at the check out counter with walmart or if you could check on my plan somehow with your connections to see if I am covered under their warrentee for this printers repair if need be. Thankyou. rev. James Moore, pastor

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6 Suggested Answers

6ya6ya
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Posted on Jan 02, 2017

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  • 1 Answer

SOURCE: says replace ink cartridge

I have replaced my ink cartridges numerous times and they are still full. It keeps telling me the ink cartridge needs replacing. It won't print and the red light keeps blinking. I have disconnected the usb and the power. I have only had this printer for about a year. It won't scan or print. Its a Kodak Easyshare 5300. The HomeCenter AiO is disconnected so how do I contact anyone from Kodak?

Posted on Mar 02, 2009

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  • 20 Answers

SOURCE: Printhead Error 3802

3802 Mean Printhead Failuer

All You need to do is turn the printer Off and On

And if the problem still there

Remove the ink cartridges and the printhead

And if the problem still there
Do it that again for (5x)

And if the problem still there

Tell this to kodak support

And tell the troubleshooting steps you did.

Posted on Mar 25, 2009

  • 95 Answers

SOURCE: check color ink light blinking

You probably need to clean the jets. On your computer you should have an icon for your printer type? Lexmark, Epson, etc? Well doubleclick it and it should have options for troubleshooting or maintenance. Go there and follow the instructions for cleaning and aligning the printer. Until you do that most printers won't reset to show the real levels anyway. Hope this helps. Let me know.

Posted on Mar 29, 2009

Gerryl417
  • 5 Answers

SOURCE: Ink level will not reset when cartridge is replaced

Hi,
If you take the cartridge to walgreens, etc... they can clear the chip. There is none for home use

give them a call !

Posted on May 10, 2009

  • 1 Answer

SOURCE: kodak #G600 printer dock/roller won't pull paper through

I read this solution to a problem someone else was having which was similar to my problem. I wiped off the roller with a damp cloth, made sure it was dry and that's all it took to allow the roller to be able to start to pull the paper through. - thanks for the help!

Posted on May 28, 2009

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