Question about i-mate JAM Pocket PC

8 Answers

Start-up of i-mate JAMA

On 20/8/2007, i have bought a windows mobile i-mate TM-JAMA from the international Qatar Airport, Duty free area. S/N:CN9780705004711;P/N:TH978BAEF. Since that time i was so happy to enjoy using this device without any problem, until today where i wanted to change the SIM Card. I switched off the device as usual and changed the sim-card and once i switched on the device, the normal starting blue page was there but then the device couldn't continue to start up(It's green page usually). I have repeated this action many times but it gives always same bad results. It looks so, that the device is not recognizing the sim card, because once i removed the sim card theprocess was the same. I tried to do Hard Reset but even this didn't work well. I must draw your Attention into 1 point, the device has at all no any problem before facing this one. It was running so good and fine until the problem came. Plz. advise me what to do to solve this problem in a good way.... I thank you in advance. Many Thanks and best Regards. Hussein Ghaddar

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  • ghaddar Sep 26, 2007

    Dear ramnam,
    Thanks a lot for ur advise but i'm sorry to inform you, that i don't have any extra (SD)memory card in my device.
    I have so many times tried to remove the battery to reboot the device but the device restarts again only until with blue screnn and once windows should start with it's green screnn it cuts out.
    I still don't know what to do?

    Many Thanks and best Regards

  • Anonymous May 15, 2008

    I am unable to delete photographs from the memory card or from the phone memory. Whenever I delete it I get a warning displayed stating

    Cannot delete ' file name ': Access is denied

    Make sure the disk is not full or write protected and the file is not currently in use.

    I have made sure that the file is not in use but still this prompt comes.

    The memory is almost full, so other difficulties are cropping up



8 Answers

How much is the expandable memory for imate jama

Posted on Jul 18, 2008

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Thank you very much, it solve my problem

Posted on May 15, 2008

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Thank you very much, it solve my problem.

Posted on May 08, 2008

I was having the problme of startup screen was stucking at Green screen. I have contacted thge live support, they told me to Hard Reset the device.
For Hard Reset
1. Remove the Battery
2. Press and hold the Call End key and Volume Decrese button for a while.

Posted on Mar 30, 2008

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Hi this is raju hard reset works try
hold power button n push the reset button

Posted on Nov 24, 2007

Dear All,
All you know that the Windows 5.0 OS in JAMA is not fully customized by imate. Thats why 98% Jama handsets giving this kind of problem.If you reinstall the ROM then it can run smoothly but not guaranteed. Otherwise company will replace with a new one if you have purchased after 15 Nov 2007. You can ask the Global support for upgrading to windows 6.0 version. Tech. Support no is.+(91)(01146545050).

With Regards


Posted on Nov 18, 2007

Dear All, I am sorry to inform U that i couldn't solve my problem concerning start up of i mate JAMA. It seems that windows mobile can't be identified or it is infected by a certain virus, because after starting with the normal i-mate blue screen the windows green screen never comes, a black screen comes instead........ I hope, YOU all may continue to assist me in resolving this problem... Many Thanks and Regards Hussein Ghaddar

Posted on Sep 27, 2007

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I had same problem. Remove memory card, battery then reboot then put memory card back. Should work. regards

Posted on Sep 25, 2007

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Posted on Jan 02, 2017

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1) Start->Settings->System tab->Master Clear->1234->ok

2)Press soft-reset for 15sec.

3)Remove the battery, Simultaneously hold volume(-) button and red hangup button, while still holding those keys, insert the battery and wait for the led to go out, release keys and device will hard reset

the 3rd option really worked for me

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hi thanks for using fixya!!!

May I ask what Imate Jama you have? anyway, you may get the Microsoft Windows Mobile 5.0 fo pocketpc here Windows Mobile 5.0 SDK for Pocket PC

If you need anything more, let me know.

Pls. don't forget to rate my solution positively! thanks!

By the way, I tried to send it to your email, but it bounced back to me.

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Password: ph20b

for more details ...

login to ;and this will solve the problem of your PDA

All the Best.

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Feb 14, 2008 | i-mate JAM Pocket PC

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I Mate Jama Start up problem

make a hard reset to your I-mate jama

Remove the battery, Simultaneously hold volume(-) button and red hangup button, while still holding those keys, insert the battery and wait for the led to go out, release keys and device will hard reset.

Start->Settings->System tab->Master Clear->1234->ok

here is the video for how to

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