Question about Frigidaire FRFW3700LW Washer
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Posted on Jan 02, 2017
You'll very likely have something caught in your drain pump. First set the washer to drain and spin. If you hear a hum or grinding noise and the water in the tub isn't draining or it's draining slowly you have something in the pump. If you take the rear panel off you'll reveal the drain pump at the right front corner or maybe middle on this model. if you empty all the water from your machine you can take off the spring clamp (this can be tricky) attaching the thick rubber hose from your tub to your drain pump. (you may want to have some old towels ready) With this off you can feel around for what's blocking the drain pump's impeller. You may want to take the screws out that secure the drain pump to the base and the other spring clamp that attaches the drain hose to the drain pump. Good luck!
Posted on Oct 15, 2008
sounds as if theres something stuck in your drain pump, youll need to remove the lower acess panel(2 screws across the bottom front of unit) you'll see teh pump in the rigth hand corner. i would remove as much water as possible before trying to remove the hose to the pump or you will get soaking wetaferer removig the hose youll be able tro see what trapped in oyu pump preventing free draining.. VERY common problem.DISCONNECT POWER THE DRAIN PUMP IS ALWAYS LIVE!!!!!!!!
Posted on Oct 19, 2008
pull problem code from machine. give knob a turn to wake machine-wait 5 seconds-then hold down start and cancel buttons at the same time. Your problem code will come up.
Posted on Nov 18, 2009
That loud noise is most likely debris bouncing around inside your water pump. Pull the 2 hoses off and try removing it by hand, or un-bolt it from the floor pan and tip it sideways to shake any small objects out. I found a mans wedding ring in there once.
Posted on Mar 18, 2010
Onthejob5130 is right, the machine use E23 too tell you that the pump is obstructed.
before buying anythings, you have too check the manual too see if you didn't put it in factory test mode by accident. the manual is suppose to be under the top,(two screws on the back)
After that, second thing you have too do, remove the back (six screws) the drain pump is located under the the baril. there is a black rubber tube attached to it. In this tube, there is a basket that keed hard thing away from the pump. In my case, some hair pin pass the basket and block the pump rotor. The computer of the machine told me it was Error E23 but after cleaning, everything work like new!!
So try cleaning it yourself, it is easy even with basic skill. You will need a star screwdriver, a scare-screw driver, pliers.
Remember, better have the machine empty before doing anything, because you'll be working on the DRAIN LINE.
Hope that help someone.
Posted on Jul 25, 2010
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Hello ctilton2001 - This particular issue can be caused by quite a few reasons. Washer could be experiencing a communication error from the main control board, faulty door lock assembly or the timer itself is not operating correctly. Did you notice a humming noise? If so, either the drainage hose/pump is clogged and needs to be cleaned or could possibly have another issue with the door lock assembly. You can also press and hold the start/pause and cancel button together at the same time for approximately 30 seconds to display an error code on the LED. What error code does it display? However, I would suggest contacting a professional to accurately diagnose the washer.
Oct 06, 2012 | Frigidaire FRFW3700LW Washer
Hello trinileigh19 - Does the drain pump make a humming noise? If so, there may be a restriction in the drain line or siphoning. Otherwise since it is such a complex unit I would recommend contacting a professional to have either the pump or timer diagnose.
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