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Blu-ray player is up to date with firmware but won't read blu-ray dvds.

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  • 125 Answers

There's no such thing as a 'BluRay DVD'. There are BluRay discs, and there are DVDs. Are you saying it doesn't read anything at all?

Posted on Oct 27, 2013

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  • 2 Answers

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Posted on Jan 02, 2017

  • 2 Answers

SOURCE: BD-HP21U problems playing discs

You have inadvertently downloaded the US (or other region) version of the firmware. Unfortunately if you try and download the UK version the HP21 just tells you you have already installed it. I was told mine the only way to reset it is for it to be sent to Sharp or you can wait for a new firmware update.

Posted on Oct 06, 2009

  • 1 Answer

SOURCE: can't read blu ray disc

We searched the internet and found out that many people had the same problem as us and the reason for the problem is a defective part. You have to call panasonic and mail the whole unit back to them for the needed repairs. It really stinks to have to give up our player for so long but what else do you do? Never buy panasonic I guess.

I thought that I deleted all of my information from your website when we discovered our problem. Please do not charge me for this. Also please get rid of my info. If I ever do need help again I am happy to try your site. Thanks for asking.

Posted on May 23, 2008

  • 45 Answers

SOURCE: firmware update

Here's the link to the newest firmware.
http://tinyurl.com/54a9wo

Posted on Jun 15, 2008

  • 1 Answer

SOURCE: Blu-Ray player not reading Blu-Ray movie

I had the same problem - Fix - Go to the sharp web site and download the file HP21U_HP50U_PN902270. You will need to make sure your thumb drive is no bigger than 4gb and you do not have any other files on it. Once you download the file on the thumb drive, you will need to unzip the file on the same thumb drive. The zip file is one of the new ones, so you might need to go to the web and get a shareware program that will open it. After this - turn your player on and go to setting, next scroll down to update firmware, insert the drive and tell it OK, it will ask you if this is OK, tell it OK and it will upgrade the firmware in about 2 min. I have already done this with 3 other players with no problem. Good luck. The sharp web site is sometimes a little hard to find and to me was not the most user friendly. good luck Pruitt43@yahoo.com

Posted on Mar 31, 2009

  • 10 Answers

SOURCE: dvd player reads "no disc" after inserting dvd

try getting new av./audio cords and use them it should work then if it doesn't then you need to return it. there is a warranty on most dvd/blu-ray players.

Posted on Apr 18, 2009

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1 Answer

My sharp blu ray player no longer plays blu rays


If it plays CDs and DVDs but not BluRays at all, then the blue laser is burned out. CDs and DVDs use a different laser. A needed firmware update would not prevent it from reading a BluRay.

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It's a software issue. you need to ring the manufacturer to get files and instructions on how to upgrade your machine so it can play the newer blu ray movies. Quite a common problem.

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DMP-BD60K Blu-ray won't read any disc after firmware update


Check with Panasonic---this is the risk you take when trying a update especially if the unit has no real problem......

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1 Answer

My Sony Blu-ray BDP-S300 will not read blu-ray disc.


You need to update your software. go to network update but you have to do it via your network it worked for me. Hope this helps

Sep 24, 2012 | Sony BDP-S300 Blu-Ray Disc Player

1 Answer

I JUST GOT A NEW DVD MOVIE TO WATCH IT WON'T PLAY IT I PUT ONE IN THAT I PLAY BEFORE IT WORKED TOOK IT BACK TO THE STORE THEY SAID THE PAYER NEEDED TO BE UP DATED,SO HOW DO YOU DO THIS?


If you follow the link below you can download the newest firmware for this Blu-ray player . You need to put this file on a USB drive , Do a reset on the Blu-Ray player and insert the USB drive into the USB port on the player it should then do the update. If it doesnt do it automatically just follow the on screen prompts
http://www.blu-ray.com/firmware/firmware.php?action=download&id=23

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1 Answer

I have a three year old SONY Blu Ray BDP-s350. I bought a new blu-ray dvd. When I try to play it, just initial picture with title is looping. No menu appears. My old dvds play well. I checked this new dvd...


I'm sorry for the difficulties you're experiencing in playing the new Blu-ray disc in the Sony Blu-ray Player. In most cases, the issue might be with the Java content on the new Blu-ray discs is making these issues. The Blu-ray technology is developing everyday and adding more and more features to the existing technology. Hence it is required to make the Blu-ray Player up-to-date by installing the latest firmware update available from the manufacturer (who ever it is). Going ahead with the first step, please install the latest firmware update available for the Blu-ray Player.

Please click the following link to get the latest firmware update available for your Blu-ray Player:
http://esupport.sony.com/US/perl/swu-download.pl?upd_id=6385&os_id=99&mdl=BDPS350
I'm sure, installing the firmware update should resolve the issue. If you need any further clarification/assistance, please let me know.
Thanks for understanding.

Jun 11, 2011 | Sony BDP-S350 Blu-Ray Player

1 Answer

My samsung blu-ray player won't read blu-ray disc but it reads dvds help!


I looked around on that model and it seem a lot of people are having the same issue.
I would recommend that you try updating the firmware. There is a detailed explanation HERE on the topic of firmware.
You can also request a cd-rom of the firmware from Samsung
Or try downloading the firmware yourself and burn it to a CD-R
Samsung does a really good job at further explaining how to do those HERE
hope this helps get you going

Mar 03, 2011 | Samsung BD-P1600 Blu-ray Disc Player

1 Answer

Won,t play latest discs


In most cases, the issue might be with the Java content on the new Blu-ray discs is making this issues. The Blu-ray technology is developing everyday and adding more and more features to the existing technology. Hence it is required to make the Blu-ray Player up-to-date by installing the latest firmware update available from the manufacturer (who ever it is). Going ahead with the first step, please install the latest firmware update available for the Blu-ray Player.




Please click the following link to get the latest firmware update available for your Blu-ray Player:


http://esupport.sony.com/US/perl/swu-download.pl?upd_id=6170&mdl=BDPS300


You can review the "Important Notes" and "Firmware Update Instructions" on the page to get the instructions to install the firmware update.




If the issue persists after installing the firmware update, the would have been with the disc. Check the disc with another player, try different discs with same player.




If the Blu-ray Player is not at all playing any Blu-ray disc including the previous played ones, then it may require service.

Feb 25, 2011 | Sony BDP-S300 Blu-Ray Disc Player

1 Answer

My Samsung 1500 player will play dvds fine but on blu rays it will play for a while then just stop or otherwise say the disc is not playable even though the disc has been played before with no issue and I...


Standard DVDSs are read by a red laser while blue ray DVDs are read by a blue laser (hence the name). The blue laser diode is likely to be faulty and therefore standard dvds work but blue ray dvds do not. This is not an easily obtainable or replaceable part.

Feb 14, 2011 | Samsung BD-P1500 Blu-Ray Player

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