Question about Sunbeam Microwave Ovens

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I have a sunbeam model SGC 7702. while heating a plate of food, the microwave shut down and would not restart. There was no power. I tried other outlets but to no avail.

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6 Suggested Answers

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Posted on Jan 02, 2017

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MicrowaveSvc
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SOURCE: Microwave does not heat food placed in the center of the turntable. Leaves a cold spot in the middle of the food.

This is normal. That's why I always recommend to my customers that the food be placed slightly off-center on the turntable. An analogy I refer to is stirring paint: If you stir paint with a stick by simply rotating the stick in the center of the can, it's far less effective than pulling the stick around an imaginary circle halfway bewteen the center and the edge.

Posted on Sep 15, 2006

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MicrowaveSvc
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SOURCE: My GE Profile Microwave/Convection Oven stopped working.

Chances are that the thermostat / thermal cutout / T.C.O. (whichever it uses) has opened.

This can happen when the magnetron overheats, either due to it's failing, or if the internal cooling fan is not working.

It may also that be the 15- or 20A ceramic line fuse or the oven cavity thermostat / thermal cutout / T.C.O. (whichever it uses) has opened.

There should also be a "mini-manual" hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting & testing.

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At our Web site, we have a video available showing how to remove a typical over the range control panel assembly in under 5 minutes.

You can find helpful exploded view diagrams and order parts by entering your full model number from the tag on the oven here.

You should be able to get the fuse from a home center or local appliance parts store.

Accessing some components for testing and possible replacement will require you to remove the oven from the wall.

If so, the installation instructions are very handy, and it's best to have two people since the microwave can be heavy and awkward.

You can download GE owner's manuals and installation instructions here.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Posted on Jun 08, 2009

  • 1 Answer

SOURCE: Microwave not heating food

Hi there,

I have exactly the same problem - strange and annoying! Did you manage to fix it?

Cheers,

Ben

Posted on Jan 31, 2010

  • 3 Answers

SOURCE: Food won't heat up

Hello, I had the same problem, and just fixed mine. Start by turning on your microwave (on mine, the light turned on and timer worked, but the fan nor the plate turned)... push the door upward and see if the microwave turns on... (mine did). so far so good. open the door and take the upper hinge cap off with flat head screwdrive. take the door off and place a small washer on the bottom hinge, put the door back on. your microwave should be good now. essentially, the door just needs to be pushed up a bit so it will work.
good luck, hope that works for you...

Posted on Jun 01, 2010

2coolrick
  • 560 Answers

SOURCE: My samsung microwave oven is

if your microwave does everything you have described , and you can hear the cooling fan running as well after you press the start button , you probably have a faulty wave guide. The wave guide is also called a Magnetron Tube. It is the main part of the microwave which produces the microwave energy . If this part is not functioning it is best to replace the entire unit, rather than have it repaired .

Posted on Oct 03, 2010

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1 Answer

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There are three common issues, magnetron "heats food" cracked high voltage diode, or a shorted high voltage capacitor. In order to find out you will need a professional to assess, it will be probably cheaper to replace the microwave oven.

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For assistance with your Sunbeam® Microwave, please call 1-866-257-3336.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

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The cooling fan is a must!

Otherwise, the magnetron will be ruined, and that drives up the repair cost.

If you or a friend decide to work on it, we have *critical* safety, disassembly, and troubleshooting info at our site, and our link is at our listing here on FixYa: http://tinyurl.com/yzjozk

You can order parts here: https://www.mcappliance.com/partorder.aspx

To contact Magic Chef about getting an *authorized* servicer, see: http://www.mcappliance.com/contactus/contactus.asp

We're happy to help and we appreciate your thoughtful rating of our answer.

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