Question about HP Photosmart C7250 All-In-One Thermal Printer

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I've looked at several posts on how to clean print heads on an HP Photosmart C7250 all-in-one. I tried the suggestion to put a few drops of alcohol on the cartridges as well as the nozzles where the ink goes in. Still doesn't print right. Some of you have suggested that I should just get a new printer. Well I just got this last year. I hate to do that and I also hate to buy a whole new set of cartridges if that won't work either. Someone suggested that despite the high cost an alternative would be to replace the print head. If I am crazy enough to spend the money for this, how much does it cost and where do I get such replacements? And if I do buy a new printer, who's to say it won't have the same problem? (on the positive side, it does function well as a scanner)

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  • Mike Samson
    Mike Samson Oct 16, 2013

    Thanks to those of you who offered solutions --- almost all of which I had tried. However, here's an update on my problem.
    I spent about n hour on the phone with an HP technician yesterday. She had me pull our ink cartridges and read expiration dates to her. They all were well within the expiration date (and were all genuine HP carts). She then asked for the expiration date on the print head itself. It expired in May of this year --- pretty odd considering I only had the printer for 6 months. Talk about planned obsolescence.
    Here's where it gets interesting:
    She offered to sell me a new print head for about $100 or sell me a refurbished printer for $168. (I paid only $149 for the printer to begin with). So I said I'd get back to her.
    So I went over to Best Buy where I originally bought the printer. They looked up my receipt and we determined it was well within the 1 year manufacturer's Warranty. In fact, at the time of purchase, I bought a two year EXTENDED warranty (which I seldom do).
    The upshot of it all is that I'm taking the old printer back to the store today and they will be giving me a brand new printer.
    I'm glad I looked into the warranty. However I'm miffed that the HP tech didn't offer me a new printer (free) based on the Manufacturer's 1 yr warranty. I carefully explained at the beginning of the call that I had the printer less than a year.
    Again, thanks for you feedback. I'll take it all into account when I get the replacement printer.



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SOURCE: My HP Photosmart D7360 will

Hi rfillmore, I would suggest you update your printer drivers, try this, follow instructions exactly as written:

Create a new folder on your desktop and name it newhpdrivers(substitute your manufacturer in new name). Un-intall printer and printer software completely. Go to manufacturers website and navigate to their drivers/downloads or support menu. Select your model, choose the relevant software and download to the new folder you created on your desktop(watch for the light yellow bar at the top of window viewing pane, click on this and choose – download file - . Power down your computer. Reconnect the printer to the computer and turn printer on. Power on pc. Windows will detect new hardware and ask if you have the manufacturers install cd or a location to check for install files. Direct the wizard to your new software, follow the rest of the setup instructions and your done.


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Posted on Oct 21, 2008

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SOURCE: color ink cartridges not working. I tried cleaning

turn printer off. take all ink cartridges out. look at where the ink is dispensing to see if the tape is still on the cartridge of blocking the ink from coming out, if so remove. when touching the area where the ink comes out, be very careful.
look into the printer where the ink dispenses into the printer, look and see if anything is blocking the hole.
hope this works and good luck

Posted on Apr 30, 2010

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SOURCE: Black printhead has stopped passing ink over small section.

As you have already try with the new printheads and the issue still persist then the issue is with the printer hardware so the printer has gone defective

Hardware issue

Posted on Jul 31, 2010

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SOURCE: HP Photosmart 8250 is printing


Please follow the below mentioned steps.

Step 1: Check the ink cartridges HP cannot guarantee the quality or reliability of non-HP ink. If the ink cartridges have been refilled, try replacing them with genuine HP ink cartridges. Step 2: Check ink levels If the print defect is minor, it might be caused by reserve mode operation. When the printer runs out of some colors, it can continue printing using remaining inks, but print quality may be affected. If cyan, magenta, or yellow is out, the printer can print only in grayscale. Replace any empty print cartridges. To check ink levels, examine the ink drop icons on the color graphics display. c00368083.jpg

  • Each icon corresponds to the cartridge that is the color of the icon. The icons are also in the same order, from left to right, as the cartridges in the printer.
  • If an icon is empty, you may need to replace the corresponding cartridge soon.
  • The printer cannot read ink levels in non-HP, refilled, and remanufactured cartridges. A question mark instead of an icon displays for these cartridges. HP cannot guarantee the quality or reliability of non-HP ink. Printer service or repairs required as a result of printer failure or damage attributable to the use of non-HP ink will not be covered under warranty.
For a larger display of ink levels, click the Right Select Photos arrow. c00368084.gif 1 - Right Select Photos arrow The ink levels display in larger format, with the icons corresponding to each cartridge. Figure 1: Ink levelsc00368085.gif Step 3: Calibrate color If the cartridges have not been refilled and none are empty, try calibrating the color.
  1. Open the printer Toolbox :
    1. Open HP Solution Center (click Start , then All Programs , then HP , then HP Solution Center ).
    2. If you have more than one printer installed, make sure to select the correct printer tab in HP Solution Center .
    3. Click Settings .
    4. Click Print Settings .
    5. Click Printer Toolbox .
  2. On the Device Services tab, click Calibrate Color , then follow the onscreen instructions. The procedure takes about two minutes and requires two sheets of paper.
Step 4: Clean the printhead If the steps above have not help, clean the printhead.
  1. Open the All-in-One Toolbox :
    1. Open HP Solution Center (click Start , click All Programs , click HP , and then click HP Solution Center ).
    2. If you have more than one All-in-One installed, make sure to select the correct All-in-One tab in HP Solution Center .
    3. Click Settings .
    4. Click Print Settings .
    5. Click Printer Toolbox .
  2. On the Device Services tab, click Clean the Print Cartridges , and then follow the onscreen instructions. Three levels of cleaning are available.
Step 5: Service the product If you have completed all the steps listed above and are still experiencing a problem, service the product. Please post your feedback and Vote if the problem resolved as per your satisfaction.

Posted on Oct 08, 2010

  • 414 Answers

SOURCE: HP c7250 All in One

Ah the C7250, my favourite pain in the a***!

This machine really lets HP down, they are a fantastic company for print machines but this photosmart rubbish is a real headache.

There is such a thing as a defective cartridge, but you've already tried more than one set. And of course I am assuming your not using the refilled or reconditioned variety? Or have ever? That is a big no no.

You'll likely find that a service will get this back on its feet, but this is an extremely common issue with these printers and if its in warranty I'd get it back in the shop and quick, hopefully change it because you'll always have problems with this model.

Sorry for the bad news, I service HP printers and although on the whole HP make some fantastic printers, this isnt one of them!

Posted on Jan 08, 2011

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