Question about KitchenAid Architect® KEBS277S Electric Double Oven

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Kitchenaid KEHC309 -oven stops working just after starting, and 'insert probe' warning appears. I ran a cleaning cycle to remove any moisture from the oven, but that did not solve the problem. My oven is now unusable, as any attempt to use any cooking mode, causes the probe warning to appear, and the oven to shut off.

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  • 92 Answers

I had another brand with that fault from new. We disconnected the probe wiring from the control board and it stopped looking for it.
Also, could be a setting has been changed inadvertently.

Posted on Oct 18, 2013

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Posted on Jan 02, 2017

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ginko
  • 19396 Answers

SOURCE: replace inner oven door glass on kitchenaid wall oven

To replace the door glass do the following:

0 Check if there is a hinge stop bracket located at the hinge point of entry on the oven, in that case remove it.
1 remove the oven door by pulling it up and removing from the the hinges. If glass is broken , then secure glass with tape. Have a table with a cloth on top ready to lay the door.
2 Remove the outer screws , starting from lower side of the panel.
3Removethe inner screws. Keep all set of screws ordered, and take note of theorder you remove them. You will follow reverse order in reassembly.
4 the frame will be free now,
5 Remove the external glass panel and leave it in a safe place.
6 Replace the inner glass.
7 Clean outer glass and metal door, re-assemble it and mount it back

I also report testimonials for your model:

"
removed the door from the oven by releasing clips attached to the door hinge -- very nicely engineered. Removed about 6 philips head screws to allow the door assembly to be taken apart for access to the glass. Lifted out the broken glass, cleaned the inside of the door, installed the new glass, reassembled the door (a two minute project), and reattached the door to the oven. Cleaning the inside of the door"

"
I removed the oven door by lifting it off with the hinges. Disassembled the door parts one at time making sure I remember where I removed the screws until I am able to get to the broken glass. The most difficult part is making sure that the insulation strip & the gasket stayed in place after I replaced the broken glass & doing the reverse process of installing the parts together. Relatively easy process as long as you remember where the parts go. When in doubt, I had to refer to the pictorial of the disassembled door shown on your website. "

See diagram below , click on picture to enlarge:

72e8915.gif

Part here: Inner Door Glass

Posted on Apr 08, 2009

  • 291 Answers

SOURCE: Our Superba (what a joke) Model KEMS308 / KEMS378

Common Problem, design defect allows moisture or corrosion on terminals, to cause this problem. Two ways of repairing this. 1: Plug probe in, hang probe out the door, input 160 degree probe temp, turn convection bake to 450 degrees and let it bake for a while. Turn unit off, unplug probe and test to see if the problem is resolved. If it is moisture, the high heat bakes out the moisture and resolves the issue. We have also had some luck with a hair dryer blowing on the probe receptacle to dry out the receptacle. 2: You can pull the entire unit out of the wal with the power off at the circuit breaker, remove the backing panel, and disconnect the wiring to the probe. Some units you have to remove a side panel instead. You won't be able to use the probe in the future if you do this, and you do have to insulate the wires terminals or plug. As always, if you don't know what you are doing with electricity, call a technician to do this repair, it is better to be safe. Also as an aside, I work on all brands of ovens and we find that the Kitchen Aid models have the fewest repairs and the greatest reliability, everybody has design defects and most of the other brands have deliberately built in these defects for faster replacement. The only advice on the Kitchen Aid units that I recommend is that when you do replace it that you buy a separate oven and seperate microwave oven. Most microwave ovens are only lasting 8 to 15 years before major repairs, yet the ovens last 30 to 40 years. Good Luck, Appliance Specialists

Posted on Jan 03, 2010

  • 1 Answer

SOURCE: kitchenaid display reads insert temperature

We just had this problem with our Kitchenaid Superba electric oven. It started beeping for no reason and showed the probe symbol. I actually never used this probe, ever! Call to the tech people: go get a service man! right...
My husband, smarty pants, lol, put a bowl of water into the oven, plugged the probe in and dunked it into the bowl with water, set the temperature to 85 C (that would be 200 F, I believe, but better check it in the manual) and let it heat up. (In any case, set it lower than water boiling temperature!)
That actually did the trick! Once it reached the set temperature, it shut itself off and the probe light went off! Yeah! good hubby!

Posted on May 01, 2010

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Common Problem, design defect allows moisture or corrosion on terminals, to cause this problem. Two ways of repairing this. 1: Plug probe in, hang probe out the door, input 160 degree probe temp, turn convection bake to 450 degrees and let it bake for a while. Turn unit off, unplug probe and test to see if the problem is resolved. If it is moisture, the high heat bakes out the moisture and resolves the issue. We have also had some luck with a hair dryer blowing on the probe receptacle to dry out the receptacle. 2: You can pull the entire unit out of the wal with the power off at the circuit breaker, remove the backing panel, and disconnect the wiring to the probe. Some units you have to remove a side panel instead. You won't be able to use the probe in the future if you do this, and you do have to insulate the wires terminals or plug. As always, if you don't know what you are doing with electricity, call a technician to do this repair, it is better to be safe. Also as an aside, I work on all brands of ovens and we find that the Kitchen Aid models have the fewest repairs and the greatest reliability, everybody has design defects and most of the other brands have deliberately built in these defects for faster replacement. The only advice on the Kitchen Aid units that I recommend is that when you do replace it that you buy a separate oven and seperate microwave oven. Most microwave ovens are only lasting 8 to 15 years before major repairs, yet the ovens last 30 to 40 years. Good Luck, Appliance Specialists

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