Question about Mitel Superset 420 Corded Phone

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Mitel 420 superset

The message system is no longer working; therefore if someone calls my phone, he/she can't leave a message. How can I activate the message system again.

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Re: Mitel 420 superset

Message system does not work, system wide or just at your ext.? If it doesn't work system wide you have big problems. If it is only at your ext. your call forwarding maybe turned off. press superkey then press next til you see call forward and set it up. You Need to know pilot number to Voicemail.

Posted on Jan 11, 2009

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This is a system manager finction. Whoever maintains your PBX and voice mail system has the ability to do this. Hope this helps.

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With the call on the line press TRANS/CONF and dial the destination number, talk to the person you want to transfer the call and then press RELEASE to transfer the call. If you want to return to the caller juast press CANCEL.

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contact your system admin or vendor to have the mailbox reset. The mailbox isn't inside the phone, it's a system that supports all the phones in your office/company.

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Is the Call Forward No Answer turned on? Is the voicemail working on other phones, just not this one? If you can verify this I can probably help you.

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