Question about Western Digital Passport 320GB External USB 2.0 Hard Drive

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USB ports on my laptop and others wont recognize my 320GB Passpor

My 3 month old Passport essential is not being recognized by my laptop or on others. It still lights up but is not being recognized. It's the 302GB and didn't cost a great deal but cost enogh. Can this be sovled

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We have to check in BIOS weather the "USB EMULATION" option is enabled or disabled.also if you have usb 1.0 and not usb 2.0 this external hdd will not be recognised.

Posted on Apr 24, 2009

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Cant see my passport external drive on new windows 8 laptop


Try unplugging from usb and plugging it back in. Also, you may need a SAS driver for your computer to recognize the drive. Some drives have internal encryption and require a driver before the computer recognizes them. Check the Mfg website to see whether this drive requires one.

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500 gb passport beeps and wont recognize


This may be due to a lack of power. Unfortunately, the drive does rely on power from the laptop/PC. If you're using it with a laptop, try it on a desktop PC and plug it into a port at the back (the front USB ports are hubs and generate less power). Make sure you're using the original short USB cable (hopefully) supplied with the product.

When you initially connect it and you hold it in your hand, you may fell the drive spin up and then spin down, which is also a sign of insufficient power.

I have heard of this problem with the passport drives and this mostly solves it. If it does and you do need it for a laptop, then you would need a USB Y cable (2 type A to 1 mini 5). This provides power from 2 USB ports...

Hope this helps!

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try plugging it back into the last laptop it worked in, the other one. and then see if you can 'safely remove' the hardware instead of just unplugging the usb. now try it in your computer.

if thats no good. reboot your laptop, and try to use a one of its different USB ports.

Sep 23, 2009 | Western Digital Passport 320GB External...

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Windows xp do not recognize the usb


Does your USB comes up with a driver if it does then you should install the driver.

Or have you try to connect it to other usb ports just in case.. in has or the port has broken links


I do hope i was able to help you.... hydro_123@hotmail.com

Jul 05, 2009 | Western Digital Passport 320GB External...

1 Answer

I have a WD passport 320gb, at first it worked one of my usb. then all of sudden, it stop recognizing my WD Passport with one usd port, so i plug it in another usb then it works. and after a couple of days...


Are you using an external power supply for the disk? If not, you might be overloading the USB port. It should not happen, but USB ports are limited in the amount of power they can output. Especially laptops might face such problems.

Do other USB devices still work on those USB ports? If so then the port is at least not broken.
Sometimes you can uninstall and reinstall the USB hubs and controller devices in the Device Manager to fix USB problems.

For other ideas on troubleshooting external hard disk issues, you can check: www.devicedriverfinder.com/blog/device-errors/external-hard-drive-troubleshooting

Jun 13, 2009 | Western Digital Passport WDXML800UE...

1 Answer

USB ports on my laptop and others wont recognize my 320GB Passpor


ok
go to your computer bios setup .
U can go to bios with "del" or F@ oe any key for enter in bios setup then go to usb configuration then set high speed and legacy 2.0 enabled then save alls ettings .

May 03, 2009 | Seagate Snow Translucent...

1 Answer

Ibm t43, xp pro won't recognize my WD 320 passport


Well, that IBM is from 2004, the usb port and drivers is to old for the WD 320 who requries USB 2.0. Thats why your IBM dosent recognize it, your IBM getting wrong signal from the WD thrue the old usb port.
I dont think you gona make those items to work properly togher M8, sorry

Nic

Feb 06, 2009 | Western Digital (WD3200JS) 320 GB Hard...

2 Answers

External hard drive


There is no enough power in you USB port. I was have similar problem with my old PC (Duron 1.3GHz, I don't know what motherboard).

When I conected HDD (My passport Essential) to USB (there is only USB 1.1 port on this MB, and probably if you have USB 2.0 you will have no problem), hardware wizard is started, looking for drivers (which are not needed to install portable HDD), and then I have message like "unrecognized USB device ...".

SOLUTION: On this MB there is 6 USB 1.1 ports, but only 2 are connected on case (with plugs on case outside), others are on MB and if you have cable you can use it. In my BIOS all 6 were turned on, and I think there must be a problem with power on chip (you have some power divided with 6 ports, and this is not enough for HDD).

I turned off my other USB ports in BIOS, and left only fist two, and HDD is now in my computer ....


May 26, 2008 | Dell Inspiron 5160 Notebook

1 Answer

Mac My Passport Essential Hard Drive 320GB


This could be a formatting issue, a power issue, or, if you use a hub, it may be a latency issue as well.

Mac's, in general, do not recognize NTFS formatted hard drives. Check the drive properties to see how it is formatted. If this is the case, you can try to reformat the drive as FAT32 (using the MAC) and start over. Keep in mind that you may run into partition size limitations, depending on how current your computers are set up.

Some USB ports limit power to 400-500ma per port, the Passport Essential needs a bit more than 1000ma and won't work at all with these computers. Other USB ports/hubs limit the total power available for all devices combined... this is why, in your case, you can use one drive, but not both.

FYI, higher speed devices also tend to need shorter cables due to latency. (Light & electricity travels about 1 foot, or 30 cm, in a billionth of a second; this limits the size of high speed devices. In layman's terms, latency is the Brontosaurus effect, since the head takes a while to talk to the tail.)

To boost power, Western Digital recommends using a 22" USB 2.0 Power Booster Cable (WDCA029RNN) to combine the power of two USB ports into the one Passport Essential USB port--it is also a bit longer than the original 18 inch cable. For all EXCEPT the black Passport Essential drive, you may also the WD Passport™ Power Supply Adapter (WDPS021 for the US voltage version). See Western Digital knowledge base ID 1296 for more on this issue.

Hope this helps!

Mar 31, 2008 | Computers & Internet

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