Question about Computers & Internet
Hard drive feels and sounds like it won't spin up to speed, kind of gets going and then a whirring sound and it slows down. Won't show up on my computer.
It sounds like you just need some mortar and a few more dead hard drives to start building your dream home. ...
Why we make backups (unless the data is important and irreplaceable). There are some FAQs around that tell you to hit it with a hammer and make an immediate backup if that helps.
Posted on Oct 17, 2013
Sounds like the disk reader might be broken. Is the drive old or new?
Posted on Oct 14, 2013
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
The external storage device has several major components:
* USB cable
* external power-supply
* disk-drive inside the enclosure
* USB-to-disk-drive adapter inside the enclosure.
Try a different USB cable.
Try a different USB port on your computer.
Try a USB port on a different computer.
Take a multi-meter, and measure the output voltage/amperage of the power-supply,
and compare with the specifications on the label of the power-supply.
Open the enclosure, and remove the disk-drive, and attach it as a "slave" drive in a desktop computer, to see if bypassing the USB-to-disk-drive adapter bypasses the problem.
Look at the label on the disk-drive, for manufacturer, product-number, serial-number, and manufacture date. Access the manufacturer's web-site, and use "check warranty status" to see if the warranty still is valid. If so, the drive can be replaced, at minimal cost to you.
Buy a new, compatible, disk-drive, and install it in the enclosure, to "revive" your external storage device.
Search online for a professional "data recovery service". For a significant fee, they can repair your disk-drive, just long-enough to copy your files to a new disk-drive.
Note that W.D. has a "Customer Loyalty" program. Buy a new W.D. disk-drive through the W.D. web-site, and you'll get a significant discount.
Posted on Nov 04, 2010
SOURCE: my wd elements hard drive
An external storage-device has four major components:
* the USB cable
* the power-adapter
* the disk-drive inside the enclosure
* the USB-to-disk-drive adapter inside the enclosure.
One of these components has failed.
Try a different USB cable.
Try connecting to a different USB port on your computer.
Try connecting to a USB port on a different computer.
Take a "multi-meter" and measure both the voltage and amperage output from the AC adapter, and compare with the specifications on the label on the adapter.
Open the enclosure, and remove the disk-drive, and then connect it as a "slave" disk-drive in a desktop computer, to see if it works at all.
Purchase a new, compatible, disk-drive, and install it in the enclosure, to "revive" your external storage device.
Get the part-number and serial-number from the label on your disk-drive, and access the manufacturer's web-site, and use "check warranty status", to see if they will replace the device, at minimal cost to you.
Note that W.D. has a "Customer Loyalty" program -- you can buy a new W.D. device, through the W.D. web-site, at a significant discount.
There exist commercial "data recovery" services that can try to repair your device, just long-enough to rescue and copy your files. For example, see: https://services.seagate.com/index.aspx?lng=en-US for a "no data - no charge" guarantee.
Posted on Dec 31, 2010
First thing, try to change the cable, try a different one, then if it does not work, try to connect the hard drive on another computer, and changing cables as well. This will help you to narrow down the problem to find out exactly what the matter is. If the Hard drive spins properly and it does not produce any click-click sound then it is fine. If all the above fail, then you have to slave the hard drive using its internal SATA connection. You have to open up the hard drive and remove the pin that connects the hard drive to the cable. This will enable you to see the SATA connection. Slave the Hard drive on a desktop computer and see if you can gain access to it. If you can, then consider replacing both the cable and the pin that connects the cable to the hard drive. If your hard drive just spins and you can not access it while its a slave to another computer, then the hard drive has a problem.... Try the methods above, i believe your hard drive did not go this bad...
Posted on Mar 26, 2012
Tips for a great answer:
Sep 24, 2013 | Western Digital Elements powered by WD 320...
Mar 26, 2012 | Western Digital Elements powered by WD 320...
Jun 13, 2011 | Western Digital My Book Essential...
May 28, 2011 | Televison & Video
Mar 08, 2011 | Western Digital WD Elements Desktop...
Feb 28, 2011 | Western Digital WD Passport 250GB Portable...
Jan 05, 2011 | Western Digital My Passport Essential...
Jan 28, 2010 | Western Digital Elements powered by WD 320...
Jan 01, 2010 | Western Digital 500GB ELEMENTS 500 GB USB...
34 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: