Question about Dyson DC07 Bagless Upright Cyclonic Vacuum

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Reduce suction Dyson DC41 Animal Complete Upright Vacuum

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  • Dyson Master
  • 621 Answers

Hello, this is Ava with Think Crucial.

If the dust cup is too full, there is no space for the dirt to go when you are vacuuming. To fix this, remove the dust cup and empty the it. If your vacuum is still not picking up dirt after emptying the dust cup, there may be something blocking the airway. There are two places where you can check for a blockage: the dust cup air duct and the intake opening behind the brush roll. To check for a blockage in the dust cup air duct stand the vacuum upright and remove the dust cup. Now you can disconnect the super stretch hose and check for clogs in the air duct behind the dust cup. If that is not the case, to check for a clog near the roller brush lay the vacuum down. Next check the opening behind the brush roll for clogs. If there is debris, clean the opening with scissors, carefully cutting away any debris.

Uncleaned filters may also the reason why your vacuum has lost suction. To clean the foam and felt filters, remove the dust cup and pull out the two filters that are on the top of the motor base. Rinse the filters with lukewarm water until the water is running clear. Let the filters dry fully before putting them back into the vacuum. If your vacuum is still not picking up dirt, you may need to replace it.
Unfortunately, if none of the other solutions worked, your motor is going bad. Most of the time a new motor costs as much as the vacuum itself and it is not easy to replace the motor. It may be time for a new vacuum.

You can purchase a wide variety of high quality Dyson replacement parts for your Dyson Vacuum direct from Think Crucial with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10

https://www.thinkcrucial.com/search?type=product&q=dyson

I hope this was helpful.

Ava B.
Think Crucial Customer Care
http://www.thinkcrucial.com/

Posted on Mar 19, 2017

6 Suggested Answers

AceKiller
  • 7 Answers

SOURCE: No suction in upright position

Check the adapters at the bottom. They're supposed to move cleanly when you lower the handle. It's pretty obvious if there's an air gap when you lower the handle, and you should hear the suction in the air gap.

And...call Dyson...their support is great!

Posted on Nov 07, 2007

  • 55 Answers

SOURCE: Dyson Animal hose collapses when using attachment hose

You have a clog in either your hose or your wand. You need to take off the wand and hose and inspect them.

Posted on Dec 02, 2008

  • 1 Answer

SOURCE: beater bar on Dyson upright won't turn when handle is lowered

I have finally fixed my sister's dyson dc 15 beater bar problem. It was just 2 tiny broken wires connect to circuit board lead to the beater bar. The wires broke where they go through the black rubber gommet. You need a torx screwdriver tx 15 to remove 2 plastic covers to access the wires. When looking at the front of the vacuum, the gray covers located on the right side of the vacuum. 1 big cover with a black rubber gasket and other small gray cover is on the rotating ball area.
This my new year resolution is to warn people not to buy Dyson vacuum cleaner ( Junk) design to break down! Shame on you Dyson!!!! Save your money find good old vacuum cleaner with metal parts.

OLD IS IN NEW IS JUNK!

Happy New Year!

Posted on Jan 01, 2009

  • 5 Answers

SOURCE: dyson 18 losing suction

Check the HEPA filter if it has one. This bit of foam gets clogged over time and significantly reduces the suction especially if you've been vacuuming a lot of very dusty areas i.e. dust from building work etc. Just wash the filter with lots of water and leave to dry before reinserting.

Posted on Aug 12, 2009

VacuumRepair
  • 438 Answers

SOURCE: dyson dc07 animal\ no suction

Hello,

There could be a few things that would cause your Dyson to have no suction. I will give you detailed step by step instructions along with pictures on how you can diagnose this.

Possible Problem #1. The first problem is extremely common. In fact, we probably see between 2-3 of these problems every week. It mostly happens after people take the bottom plate off the vacuum in order to clean the roller brush. What happens is when they reinstall the bottom plate, they put it on on incorrectly. It's actually very easy to do. When the bottom plate (soleplate) is installed wrong, there will be a gap between the bottom plate, and the agitator housing, or the purple tray the roller brush sits in. This will cause the soleplate to be a few inches higher off the ground then it should be, preventing the brushes from even hitting the carpet. This makes it seem to the user that vacuum has lost suction power because without the brushes hitting the carpet, the machine will not pick up very well on floors, but when they use the attachment hose there's plenty of suction power.

Here's a picture of the WRONG way to install the bottom plate. Notice the gap in between the two housings:


9739790.jpg
Here's another picture, that is the RIGHT way to install the soleplate:


8b953d0.jpg
I would say probably 6 times out of 10 this is the problem with the customers machine. If you checked the soleplate and it is installed correctly, move on to the second possible problem.

Possible Problem # 2. Turn the vacuum cleaner upside down so the brush roller is facing upwards. I found the easiest way to work on it is to put it on a counter top or work bench. On the left hand side behind the roller brush you should see a flexible transparent hose that goes from the motor to the agitator housing. This hose actually has a lot of strain on it when the vacuum cleaner is in the reclined position. When the first few series of Dyson DC07 models came out, they didn't make this hose long enough, so when the vacuum was in the reclined position, it would put too much stress on the hose, and cause the hose to actually crack, usually right where the end of the hose that goes into the agitator housing. Examine your hose and see if you have any visible cracks in this hose. If you need to you may just remove the entire hose assembly by pulling on it. It will easily come right out of the machine so you can inspect it better. Here's a picture of where the hose usually cracks:


54cb5e5.jpg
This would also explain why the vacuum works fine when using the attachments, but not on the floors. The attachment hose uses a different suction channel, and when the machine is in the upright position, no suction goes through this hose. If you do find a crack in this hose, the this hose needs to be replaced. Here's a direct link to that hose on our GoVacuum website.
Dyson DC-07 & DC-14 Upright Replacement Internal Hose Part # 904219

Possible Problem #3. I would suspect that this may not be the problem, but if neither of the solutions above worked, then try this one. Dyson's in general are prone to clogging. There are a few clog ports throughout the vacuum cleaner that were added there due to Dyson prototypes becoming clogged at these points. Here are pictures of how and where to check for these clogs. Simply remove the suction port covers at both of these locations:


8b33cd4.jpg

be63721.jpg

Possible Problem #4. If none of the above solutions worked for you, try this last one. The Dyson DC07 models use a clutch mechanism that stops the roller brush from spinning when changed from carpet mode to bare floor mode. This clutch mechanism is a notorious problem with all Dyson models, in fact they were such a problem that Dyson had to redesign the DC07 model to a non-clutch system. Even if yours is one of the newer ones that don't use a clutch, yours still has a belt inside. You can tell if your model uses a clutch or not by the shape of the roller brush. If your brush is a perfect cylinder shape, yours does NOT have a clutch. To check and see if the clutch or the belt have gone bad, first release the handle on the vacuum as if you were vacuuming carpets. Make sure the machine is set to carpet mode. Now while the handle has been released, turn the machine upside down and see if the brushes are spinning. If the brushes are spinning then turn the vacuum right side up and put the brushes on the floor. Can you still hear the brushes spinning when they are hitting the carpet? If yes, then this is not the problem. If the brushes however are NOT spinning, this indicates either your brush roll, clutch, or belt have gone bad.

If these solutions still didn't fix your problem, I'd be happy to try and help you further. Just use the Clarification Request, or comment section here on the Fixya repair page.

If this repair was helpful to you, please be sure to rate this repair as helpful by clicking the thumbs up icons in the top right hand corner of the repair. Thanks so much!

Chris J.
GoVacuum

Posted on Apr 04, 2010

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

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1 Answer

I have a DC41 Animal. It has suction through the hose. When I try to vacuum it stops sucking through the hose but seems to have no suction in the base and the beater roller doesn't work.


Check for a clothes peg at the motor iintake port. They can get that far then jam at the curve so tight youll wonder how you missed it. It will drastically reduce suction yet not cause a clog , and you can't see it

Feb 09, 2017 | Dyson DC41 Animal Bagless Upright Vacuum...

Tip

Dyson DC41 / DC43 - Getting started


<utube src="BrqkWXCFo0Y"></utube><div>How to assemble and use your new Dyson DC41 or DC43 Animal vacuum cleaner. <div><br></div><div><br></div></div>

on Aug 19, 2013 | Dyson Bagless Upright Vacuum DC41 Animal

2 Answers

No suction through brush or accessory pipe


Clog somewhere. There may be a " secondary filter" that needs to be replaced. It may be there to "protect" the motor and blower.
Check Owner's manual and it's troubleshooting. Customer service is usualy helpful if you email or call.

Mar 03, 2015 | Dyson Bagless Upright Vacuum DC41 Animal

1 Answer

The hose suction on my Dyson Animal (DC41) is fine, but will not disengage when you put the hose back and want to use the floor sweeper.


Hi Stacy, it's Jack at Dyson.

This issue you've described with your DC41 sounds unusual, as the changeover valve will divert suction to the cleaner head automatically when you recline the machine into the vacuuming position. If it's not doing this, it's possible you have a blockage somewhere in the cleaner head, internal hose or changeover valve.

To check for this, please follow the steps shown in our online Support guide: http://www.dyson.com/support/dc41/dc41-irspu/diagnosis-root-menu/performance-flo-area-check-dc41/flo-brushbarvid-dc41/redirect-to-performance-flo-base-dc41-checking-the-internal-hose/performance-flo-base-dc41-checking-the-internal-hose

If you'd like some further advice after you've given us a try, please email our experts with your details at askdysonUS@dyson.com. Someone will be in touch to help as soon as possible

Feb 27, 2014 | Dyson Bagless Upright Vacuum DC41 Animal

1 Answer

Dyson dc41 no suction in floor but in wand


Check the connection hose for obstructions and clean all filters

Nov 16, 2013 | Dyson Shopko DC41 Animal Bagless Upright...

1 Answer

Dyson DC41 animal complete stuck in upright position - how do I get it down. Have been on hold with Dyson for hours.


The wheels are probably jammed and won't recline. Mine was stuck pretty bad, and after a half hour of trying to figure it out I just picked up the vacuum and slammed the wheels pretty hard, and it came loose. No problem since. Pushing on it hard did nothing, and gave me the impression I could break the vacuum, but all it needed was a good jolt.

Aug 03, 2013 | Dyson Bagless Upright Vacuum DC41 Animal

1 Answer

The vacuum hose is not pulling in suction


Hi William, it's Jack at Dyson.

I'm sorry to hear you're having difficulty with your DC41. From what you've described, it does sound like their may be a blockage in the wand, hose or one of the air ducts. To check for this, please follow the steps shown in our online Support guide: http://content.dyson.com/support/help.asp?article=1580&product=DC41-IRSPU

If you continue to experience issues with performance after you've followed through the steps in the guide, please get in touch. Our experts are on hand to help, and will be happy to walk you through some further checks - we should be able to resolve the issue right over the phone. You can reach us by calling 0800 298 0298 (UK), 1-866-693-9766 (US), or 1-877-397-6622 (US).

Best wishes,

Jack
Dyson Online Customer Support
www.dyson.com

Jun 17, 2013 | Dyson DC41 Animal Upright For Pet Hair

1 Answer

My dyson DC41 animal upright vacuum clicks but doesn't stand up


If you are indicating that it works, but will not stay in an upright position, then the problem is likely a plastic part has broken.
Since the machine is nearly all plastic, it will break rather easily, and may not be repairable.
You might try to look up the Dyson company on your computer and see if they have a phone number to talk to them, but if it is made in China, there may be no spare parts available.
God bless your efforts.

Jun 17, 2012 | Dyson Bagless Upright Vacuum DC41 Animal

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