Question about Neff W5340X0 Washer

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F13 error code

Washing machine pump is not correctly worked and door is not open . please help me

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Try unplugging the machine for a few hours to rest the code on the board.

Posted on Oct 15, 2013

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Posted on Jan 02, 2017

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SOURCE: My Neff washing machine model

Hi from retired Englishman in SW France,
Bad odours could be coming from a couple of places.

  1. the fact that there is 'foul' water being left in the drum or
  2. the plumbing u-bend.
I would suggest checking the plumbing u-bend for trouble first, then following the notes on checking and cleaning the drain filter and the drain pump to ensure there is nothing 'obnoxious' hanging around the two of them!
You could also run the contents of a proprietary washer cleaner/ de-scaler through the system- if only to clean the heater element.
Filter/pump
Here are my complete and generic guidance notes for checking both the drain motor filter and the drain motor ;-0)
If you are unsure where the filter is, it is often behind the front lower (kick) panel (or in some machines at the rear in an awkward position!). These panels are either held on by (plasic) screws or will just pull off. Most filters are held in by a round cover/knob. Sometimes the filter will not come out with the cover and you will have to persuade it to come out to play.

REMOVE POWER AND ENSURE YOU HAVE A WATER RECEPTACLE/RAGS TO SOAK UP THE WATER WHICH IS BOUND TO POUR OUT (alternatively use a wet vac as sensibly suggested by VinnyB1234!)
It's surprising what people have found in theirs! It is always worthwhile checking it on a regular basis.
Now- whilst the filter is removed it is normally possible to see the drain motor and ensure it is not jammed by a foreign object such as a needle or a toothpick. It should be able to be turned by hand/finger- the power IS OFF!
At this point it is also possible to test if the motor works. No clothes or water in the machine, select a spin cycle and put the power back on. You should be able to see the motor turning at some point, possibly straight away. Using something suitable like a glove see if it is easy to briefly slow the motor down. If it is easy then the motor is malfunctioning.
If this has assisted you please consider a 4 thumbs up for the rating.
Thanks and good luck,
John C

Posted on Jul 04, 2011

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1 Answer

Bosch shx36l05uc/21: After running diagnostics the 'wash' button keeps flashing, can someone tell me what the problem is?


Hi Jeff, As you can see there's 3 different Bosh washing machine models, Hope you can find your error code.... CHEERS..

Bosch Washing Machine Fault Codes

F16 - Door lock error
F17 - Inlet valve error detected
F18 - Drain error detected
F23 - Anti flood device has been activated
F34 - Door lock error
F42 - Motor fault
F43 - Motor fault
F44 - Motor fault

Bosch WAE Range Washing Machine Fault Codes

F16 - Door lock problem
F17 - Inlet valve
F18 - Drain pump
F21 - Motor
F23 - Anti flood system activated

Bosch WFP Range Washing Machine Fault Codes

F01 - Water intake timeout
F02 - Heating timeout
F03 - Draining timeout
F04 - Motor fault
F05 - Uncontrolled motor startup
F06 - Short on NTC Detected on hot water intake
F07 - Open circuit NTC Open circuit wiring
F08 - Door open when program started
F09 - Unexpected heating
F10 - Communication error
F11 - Overheating
F12 - Short circuit
F13 - Mains voltage too high
F14 - Mains voltage too low
F15 - Faulty temperature sensor on motor PCB
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Mar 30, 2016 | Bosch Dishwashers

1 Answer

Hotpoint aquarius super silent WF630 FAULT CODE F02


[/spoiler] [spoiler title="EVO1 Washing Machines and Washer Dryers" open="0" style="2"]
  • F01 - Short circuit motor triac*
  • F02 - Motor jammed tacho detached*
  • F03 - Wash thermistor open/short circuit*
  • F04 - Pressure switch jammed on empty*
  • F05 - Pressure switch jammed on full*
  • F06 - Program selector error*
  • F07 - Heater relay stuck*
  • F08 - Heater relay cannot be activated*
  • F09 - Incompatible eeprom*
  • F10 - Pressure switch not sensing correctly*
  • F11 - Pump cannot be activated*
  • F12 - Communication error*
  • F13 - Dryer fan or dryer thermistor faulty*
  • F14 - Dryer element faulty*
  • F15 - Dryer element relay faulty*
  • H20 - Not fillings. Check tap, hose and inlet valves
  • LOCKED - Check interlock*

Error Codes Hotpoint Service

Aug 24, 2015 | Hotpoint Washing Machines

1 Answer

Error code F13 showing on whirlpool ghw9300pw2, please help


Controller fails to detect door lock triac correctly This error code is displayed if the main control unit fails to detect the door lock triac correctly. Also, if the controller cannot unlock the door after 240 seconds after the cycle is completed then this error will be shown.
If displayed switch the washing machine off completely, recommend disconnecting it from the mains supply for a few seconds. Switch it back on and the controller will attempt to unlock the door once more but, if it fails to do so in the same 240 seconds the error code will be displayed once more.
  • Check all wiring and connectors between the main controller and the door lock
  • Check main control unit, probably requires to be replaced

Mar 09, 2015 | Whirlpool Washing Machines

1 Answer

Whirlpool washing machine wfe 1075 bd error code f13


I had the same problem and looked on other forums.

Many people had said they had success simply giving the door a moderately hard thump! I was skeptical, but prepared to give it a go, so I administered a swift kick to the door.

Lights and action, everything back to normal. Hilarious! This seriously worked - at least give it a go before you bother with anything fiddly or expensive.

Apparently this model has issues with faulty door locking.

Jan 14, 2012 | Whirlpool Washing Machines

1 Answer

F13 and door not opening washing stuck ith cage .


Hi

F13 is a door lock error which means that the door lock is bad and should be replaced. To unlock the door you can leave it unplugged for around 10 minutes and the door will unlock. Hope this helps...please post back for further assistance.

Daniel

May 10, 2011 | Whirlpool AWOE8748 Front Load Washer

1 Answer

My mum's AWOE8748 shows F13 it is only just over 1 year old how can I fix it.


Hi. The F13 error code indicates a problem with the doorlock mechanism.

Whirlpool have identified issues with some models and door lock errors so it may be adviseable for you to contact whirlpool customer services.

The error can lead to the door jamming shut.

First of all open the door, if you can, and check that the lock latch on the door is level with the door lock hole on the front panel of the machine. Sometimes you can accidently lean on the door when putting in or taking out the washing sending the lever and hole out of alignment. You can put pressure on the door to align it either way if not level. If you need more help then repost.

What area are you in?

Jan 25, 2011 | Whirlpool AWOE8748 Front Load Washer

1 Answer

AWOE9558 Whirlpool Washing machine is displaying a F13 code! Please Help! It wont open the door or finish the wash, what do I do? Thank you


F13 is usually a dispenser circuit error, which means the dispenser motor is not able to move to its proper position.

This maybe because the dispenser motor has failed or the mechanical link from the dispenser to the motor is broken or the wiring to the dispenser motor has become detached.

Try pushing the dispenser door closed more and see if that has any effect otherwise i think you will need a repair man.

Nov 30, 2010 | Whirlpool GHW9400 Front Load Washer

1 Answer

THE F13 CODE IS SHOWN AND THE MACHINE DOOR WOULD NOT OPEN UP


F13 is a door lock issue. Firstly push the door hard towards the frame and then pull imediately back towards you it may take several attempts but the door will open, it may seem harsh to do this but i have done it a few times and it works. This should reset your door lock if the problem persists then replace the actual pin that is on the door (should have 2 screws holding it in place) that enters the cabinet. Not the door lock that is inside the cabinet.

Hope this helps

Nov 06, 2010 | Whirlpool Washing Machines

2 Answers

My AWOE8748 had a fault code F13. It has now switched itself completely off.


Hi,

F13 indicates "Dispenser Circuit Error" in your washer.If the dispenser motor is not able to be driven to it's proper position this error code appears.Check mechanical linkage from dispenser motor to the top of the dispenser. The wire harness connections to the dispenser motor and Central Control Unit (CCU) would have been faulty so check for those.Also do a final check on dispenser motor.


Thank you !!

Jun 20, 2010 | Whirlpool AWOE8748 Front Load Washer

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