Question about Neff W5340X0 Washer
Washing machine pump is not correctly worked and door is not open . please help me
Try unplugging the machine for a few hours to rest the code on the board.
Posted on Oct 15, 2013
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Posted on Jan 02, 2017
SOURCE: My Neff washing machine model
Hi from retired Englishman in SW France,
Bad odours could be coming from a couple of places.
You could also run the contents of a proprietary washer cleaner/ de-scaler through the system- if only to clean the heater element.
Here are my complete and generic guidance notes for checking both the drain motor filter and the drain motor ;-0)
If you are unsure where the filter is, it is often behind the front lower (kick) panel (or in some machines at the rear in an awkward position!). These panels are either held on by (plasic) screws or will just pull off. Most filters are held in by a round cover/knob. Sometimes the filter will not come out with the cover and you will have to persuade it to come out to play.
REMOVE POWER AND ENSURE YOU HAVE A WATER RECEPTACLE/RAGS TO SOAK UP THE WATER WHICH IS BOUND TO POUR OUT (alternatively use a wet vac as sensibly suggested by VinnyB1234!)
It's surprising what people have found in theirs! It is always worthwhile checking it on a regular basis.
Now- whilst the filter is removed it is normally possible to see the drain motor and ensure it is not jammed by a foreign object such as a needle or a toothpick. It should be able to be turned by hand/finger- the power IS OFF!
At this point it is also possible to test if the motor works. No clothes or water in the machine, select a spin cycle and put the power back on. You should be able to see the motor turning at some point, possibly straight away. Using something suitable like a glove see if it is easy to briefly slow the motor down. If it is easy then the motor is malfunctioning.
If this has assisted you please consider a 4 thumbs up for the rating.
Thanks and good luck,
Posted on Jul 04, 2011
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F13 is a door lock error which means that the door lock is
bad and should be replaced. To unlock the door you can leave it unplugged for
around 10 minutes and the door will unlock. Hope this helps...please post back
for further assistance.
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