Question about 2wire (2701HG-B) Wireless Router

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2wire (2701HG-B) - Device powers on and power light is solid green. Wireless is solid green. No other lights (ethernet, DSL, Internet) come one. Then the power light blinks green and I hear clicking, then the power light goes red as does the DSL light. I also get a message that there is no network connection and that a cable is unplugged. I've tested the cable. I even tried a new Ethernet cable. Any suggestions?

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6 Suggested Answers

6ya6ya
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Posted on Jan 02, 2017

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sandrew
  • 2961 Answers

SOURCE: Ethernet Light

the wireless light should flicker indicating it is sending a wireless signal out to a reciever.

If you have security for the wireless router so nobody else can connect without permission enable it or turn off the wireless signal if not using it.

Posted on Aug 29, 2008

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  • 23 Answers

SOURCE: 2Wire 473 router problem

Take the modem and plug it into a GFCI outlet. You can find one in the bathroom or the kitchen.

If the power light comes on solid green and the dsl comes on red then the modem is good. Was it plugged into a power strip by the computer? If so, plug it straight into a wall outlet.

If the power light comes on solid red then the modem has hardware failure. I would contact your ISP and have them replace it if it is still underwarranty.


Posted on Mar 24, 2009

Jaycifer
  • 8 Answers

SOURCE: 2wire Wireless router not working w/Comcast cable modem

Its almost impossible to connect a 2wire DSL router with a Cable modem. They dont go hand in hand.
Although you can connect the outgoing ethernet wire from the modem in the last ethernet plug on the back of the router and then have the ethernet connections coming from the router. But not wireless. and if you find a way, contact me at jneal2k9@hotmail.com

Posted on May 06, 2009

  • 25 Answers

SOURCE: Power light cycles to red, no other lights on

Hi der... well the issue your facing is simple to say ur power adaptor is faulty. Usually its due to some electrical shorts or maybe some heavy lightnings. You can always have a remedy for it.

1st : Buy a new adaptor.
2nd: call ur ISP to have it replaced if ur still under some contract term or if the modem is still under warranty.
3rd : you can buy ur own ADSL2+ modem from supporting outlets . Make sure ur isp supports this modem.

This are the solutions for ur problem pal.. So make a wise decision.. Any needs and help post it to FixYa..ANd the experts here will fix ya..!

Posted on Jul 07, 2009

  • 8 Answers

SOURCE: The wireless light on my 2701HG-B router does not

The Wireless light only stays solid on the 2Wire HG-B Gateway when there is something keeping a wireless connection to it. IF there is nothing connected wirelessly, it will not stay on.
Also another note, I had a problem with my MAC and my Windows VISTA 64 BIT Laptop not being able to keep a stable connection with the default wireless username and password.
To get into the 2wire: Open a Internet window Address Bar 192.168.1.254 Home network "At the top of the page" then click on wireless settings "Also at the top of the page" Then you are in the wireless config to change the information.
What i had to do is change the wireless authentication to WPA-PSK and change the wireless password (Use a 10 digit Number as the pass-code, a phone # would be a good suggestion) , what you also need to do is change the name of the network along with the channel of the wireless, it helps if you take it all the way up to 11. Then you should be smooth sailing all the way. :-)

Posted on Aug 08, 2009

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1 Answer

When i connect the dsl cable to it the dsl light starts flashing green then red


Put tinfoil over your splice connectors and filters as they leak signals that totally confuse your modem. Never leave any bare wires, I tinfoil the entire modem to prevent the neighbors from hacking me. I don't use wireless, only CAT5 ethernet cable.

Jan 02, 2013 | Gateway 2wire 2701hg Wireless Dsl Modem

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2wire2701hg-b lights: power-on, ethernet-off, wireless-blink steady, dsl-on, internet-on, dsl line ok


If ethernet light is the only one that's not on, that means there is no device that is connected hardwired to the router.

Sep 10, 2011 | 2wire (2701HG-B) Wireless Router

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Ehternet light is out (amber), Power, wireless, DSL and internet light on (green). Desktop is wired to the 2wire. Wireless is working.


H there,

Try replacing the ethernet cable, If it does not work try reinstalling the drivers of your NIC card or LAN card. If it still does not work your NIC or LA card is busted.

Apr 18, 2011 | 2wire (2701HG-B) Wireless Router

1 Answer

I cannot stay connected to internet, my model 2701HG-B 2wire at&t dsl will start flashing red then disconnect me from the internet or my game site, how can i get this to stay fluently connected please!


You might want to try disconnecting everything EXCEPT the power cord. If you still get the red power light (it should stay there forever) then bring the gateway to Radio Shack or somewhere they have a 5 volt DC @ 2 amp power supply and plug it in for 5 to 10 minutes and see if the power light then stays green. If it stays green then all you need is a new power supply! If not, then the gateway is fried. Mine keeps going from a solid green power light to a flashing green power light and I can hear a relay click every 2 minutes at which time a pop-up say "ethernet line disconnected". I tried new power supply etc. to no avail! It is fried after 1.5 years! No more 2wire for me!

Sep 28, 2010 | 2wire 2700HG-B Router (2700HGB)

1 Answer

My 2wire has the power light red and the ethernet green and th wireless solid green and the dsl off and the internet off....what can i do


I had the same problem on the Gateway 2701HG-B supplied from ATT for use with their DSL service. From searching the web, I learned these variety of modems apparently have an expiration date on the power cord at about 18 mos to 2 years. Mine is almost exactly at 2 yrs.

I replaced the power cord and now it works fine. You can order the OEM replacement from att e-store or try Radio Shack for a universal cord.

May 20, 2010 | 2wire (1000-000057-000) Modem

1 Answer

No internet


If the power light is red this is a system error.

Try to reset the router by holding and pressing the reset button for 10 seconds. Then power cycle the router.

If the power light is still red. It is possible that the router is already defective.

May 17, 2010 | 2wire (2701HG-B) Wireless Router

2 Answers

We have a 2701HG-B Gateway. The power light is red, the wireless light is green. The ethernet, DSL, and internet lights are off. How do I reset this? I tried the power down for 2 minutes thing already....


Your unit might not be bad. It could be that the configurations for the internet on it are incorrect. You will need to log onto the router, and check some information that you can obtain from the ISP. If it still doesn't work after checking, and correcting (if necessary) the configurations, then you made need to replace the router. One other thing it could possibly be is the ethernet cable that connects the modem, and the router, that is bad. If thats the case, them you could end up saving a lot of money by not having to get a new router. Just something else you night want to check into.

Mar 01, 2010 | 2wire (2701HG-B) Wireless Router

1 Answer

2WIRE 2701HG-B with flickering DSL light.


The DSL is out in your area or the phone line has been disconnected.
I would contact ATT&T to find out if thire is a service issue in your area

Aug 15, 2009 | 2wire Computers & Internet

1 Answer

Ethernet Light


the wireless light should flicker indicating it is sending a wireless signal out to a reciever.

If you have security for the wireless router so nobody else can connect without permission enable it or turn off the wireless signal if not using it.

Aug 29, 2008 | 2wire 2700HG-B Router (2700HGB)

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