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Cant download videos

Hi, I used to be able to download video clips, but now i get a message that doesnt seem to fit the problem. The message says:- "Windows media player cannot find the file. If you are trying to play, burn, or sync an item that is in your library, the item might point to a file that has been moved, renamed or deleted." Also sometimes when a friend sends me a clip...i cant always open it, but if i save it, i can sometimes open it that way. Can you please help me. Peter.

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Even though the file may be linked to your movie player, when the movie player is trying to access the video, its simply not finding it where it is suppose to be.

I'm not sure how your downloading convention is, but how I do things is when I get an attachement, picture, or video... I usually almost always Right-click on it once and do a Save As... Then I'll specify a folder to save it into (usually easiest saving it to the Desktop and create a folder there, example: Movies) and hit Ok.

I'm not sure if you're opening these movies directly from your source and its streaming and not downloaded OR if you did download them, it is not finding the files in the designated space that Windows Media Player is trying to find it in. Like when you may put a screwdriver on the shelf versus the drawer... when you go back to find the screwdriver and look in the drawer (where you've always put it) its not there.

As far as opening files, it may be that you need a certain codec to open up that particular file. I find that most videos accessed online need the DivX codec that you can download for free from the divx website. Remember to look for the codec itself and not the player. Be sure to read all the install screens and only select the things you need instead of hitting OK on all the screens.

If you don't remember where you put those downloaded movies, I would do a search of the files and folers on the hard drive. Especially if you remember what the file name was called, that'll help immensely. Simply press on the Start > Search, and then put in the file name.

Posted on Apr 24, 2009

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