Question about Palm Zire 21 Handheld

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Lost data on palm zire 21 hand held

Didn't have back-up to PC - only used handheld. Any way to recover the data? (addresses, passwords, etc)

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Re: lost data on palm zire 21 hand held

To the best of my knowledge, if you don't have a pc backup, you are out of luck.... Sorry to be the bearer of bad news... Download the Palm Desktop Software and start to use it if you decide to continue using the Zire 21. The Software is free from Palm.

Posted on Sep 26, 2007

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Suddenly it will not take activity by screen. Pressing or drawwing on the screen gives NO results, as if screen is dead. Buttons still work. Just cannot add, change, or access entries. Can the database...

Welcome to Fixya

Sounds like the problem is the LCd screen already. Have you tried doing a hard reset to your palm? The data in your palm can only be transferred using Hotsync. Try uninstall/install the software again to the new computer. May i know the Windows OS of the new computer and what is the model of your Palm.

Thank you for using FIxya!

Sep 06, 2011 | Palm Zire 21 Handheld

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Dropped Zire21 and lost all data, how can i retreive the data.

Please check all loose wiring connection inside your Zire and get it fixed.

Feb 02, 2011 | Palm Zire 21 Handheld

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My Plam Zire 21 handheld has worked fine; suddenly it will not turn on, or at least the screen remains dark. I have tried re-charging the battery, and resetting the device, but to no avail. Any other...

It is possible that the battery has lost it's skill. If you can plug it in, either by usb to a computer or through the power supply, and the screen shows it is a goner.

The link below is for the palm zire m150 if your interested in replacing the battery yourself. The zire 21 is similar to that model so it's pretty much universal.

Apr 06, 2010 | Palm Zire 21 Handheld

1 Answer


I just checked the palm website and both the Zire 31 and 21 are listed. Here are the steps to take.

1.Go to
2.Click on support in the upper left corner of the palm website.
3.Click on "handhelds"
4. Select the model of your handheld and click on that.
5.Click on downloads. It is the 3rd tab just under the name of your handheld.
6. From there download the palm desktop.

Sep 13, 2009 | Palm Zire 21 Handheld

1 Answer

Hot sync,kb=PalmSupportKB,t=ooccase,case=obj(2630)

With your Palm Zire 21 connected to your pc, go to the link above and run through the Palm HotSync troubleshooting dialog to see if any results come up that will solve your issue.

HotSync issues are unfortunately difficult to pinpoint and often will require a software update or patch to resolve issues.

Good luck with it!


Apr 08, 2009 | Palm Zire 21 Handheld

1 Answer


do you want to completely delete all the data on your palm zire if so try a hard reset (deletes everything!)

To do a hard reset:

Press and hold the power button on the front panel of the handheld.
While holding the power button, use the tip of an unfolded paper clip (or
similar object without a sharp tip) to gently press and release the reset button.
Wait for the Palm PoweredTM logo to appear; then release the power button.
When a message appears on the handheld screen, warning that you are about
to erase all the data stored on your handheld, press any other button to perform a soft reset.

Mar 16, 2009 | Palm Zire 21 Handheld

2 Answers

The Palm doesn't recongnize my IP address and vice versa so I am unable to sinc with either my hand held or my pc?

No, I'm not willing to pay for you to fix my problem, because I feel that after paying nearly $100.00 for my Palm, that you should at least help me get it so I can use it properly, And since that doesn't seem to be where you are. forget it. Unless you are willing to help me get started with my Palm free.
Thank you

Oct 08, 2008 | Palm Zire 21 Handheld

1 Answer

Hot sync

Try changing the HotSync settings
Select Desktop overwrites handheld for each conduit

May 30, 2008 | Palm Zire 21 Handheld

1 Answer

Palm Zire to itouch

Those two devices are not compatible to one another. You may get it to work by exporting the Palm desktop data into a CSV file and importing it into the program you use to sync the Itouch with.

May 22, 2008 | Palm TX Handheld

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