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I have a problem on copy and scan with hp photosmart 2575 All-in-One. A solid black strip of 1 cm wide spread horizontally alone the centre of the whole page. Please advise and help.

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  • soongcl Apr 24, 2009

    It only happens on copying (photocopying) and scanning. However, when printing out texts from the computer, the print out is okay without the black strip.

  • soongcl Apr 25, 2009

    Photocopying with the lid opened, I still got the black strip in the print out.

  • Michael Slabbert
    Michael Slabbert May 11, 2010

    is it just with copy and scan? or does it do it with copy and print too?


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Okay, check to see if anything is obstructing the scanning bulb by photocoping with the lid open with no paper.

if you don't see anything wrong, you'll have to take the device in to get the scanning mechanism (the bulb) replaced.

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Posted on Apr 24, 2009

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1 Answer

In copy mode I am getting a back strip along the left hand side of the copy. The strip also shows up in the preview. Strip used to be half inch thick and is now an inch thick.

Is any part of the image missing under this black strip, or is it just margin from the side of the document to the end of the glass?
If nothing's missing, then probably you set a larger original size in the settings somewhere.
Try a sheet of white paper the size of the glass, put on top of the (smaller) copied picture or document; when scanning it is not a big deal, you can always choose the area to be scanned, right?
If however part of the document is missing, this can mean that the photosensitive element is faulty and doesn't read a couple hundred pixels on that side and the device needs repair.

Oct 27, 2009 | HP Photosmart 2575 All-In-One InkJet...

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Black bar printed in the center of copied document

try copying the document to your computer and then from computer take a print out.

Aug 23, 2009 | HP Photosmart 2575 All-In-One InkJet...

1 Answer

Black line down the middle of scanned documents.

Try leaving the cover open and run a test scan, once with a fresh sheet as the item to be scanned and then a second time without anything on the table.  You may see what is blocking the light source or possibly a defect in it.
Scanning is done left-right, left-right across the width of the page and the vertical stripe indicates that the blockage is present during each scanned line.
In servicing copiers and multifunction machines, I have found a number of curious contaminents, one of the most annoying was a moth, still alive, that would randomly sit on the lamp, causing some pages to come out OK, others not. 
If your copies and printouts are coming out fine, then only the scanner can be at fault.

Jan 13, 2009 | HP Photosmart 2575 All-In-One InkJet...

1 Answer

When i copy or scan with my hp deskjet f4180 it prints a black 1-cm wide vertical strip on the entire left side of the page. when i print from the computer it is fine.

first check out the your scanner glass and clean it then ckeck your scanner ccd some optical is in your scanner ccd are in sited , if it is also fine then ckeck scanner cable in these three possibilities are possible in your problem

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1 Answer

G85 printer making horizontal strips

Check the scanner cable and the status of the LED's in the scanning head. Unluckily, you printer is disposable, to HP that problem will mean to discard the entire printer and replace it for a new one if it's still under warranty.

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1 Answer

Black vertical strip showing on copied and scanned documents

Sometimes this is caused simply by a bit of dirt or dust on a part of the scanner's lens. Since the page is fed through a horizontal "strip" style scanner, something blocking the light on a little piece of it will cause a long black strip all the way down the page.

Here's a guide showing you how to go about cleaning it:

Remember to use a soft, non abrasive lint free cloth! Like a glasses cleaning cloth or a camera/binoculars lens cloth. Last thing you want to do is scratch the glass :P.

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1 Answer

The copy function prints a solid black page?

Do you see the light going all the way across? The printer may be having power issues. You should make sure it is plugged into the wall and not into a surge protector or a power strip.

If the light is not coming on then there is an issue with the scanner bulb and if the printer is plugged into the wall then you should call hp and see if you can have it replaced.

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Copy mode

Is this happening when you print or when you scan? If when scaning you could have something on the scanner bed... If this is happening when you print, it could be the cartride is defective.

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1 Answer

Printing problem with photosmart 2575

think the printer need to be serviced by a qualified tech.

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