Question about HP DeskJet 3930 InkJet Printer

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Type port cable

My printer was working fine when I had a support tech from Century Link to download my printer (3930 desk jet). Now I can't get it to work again. The error message says that I need a USB 002 instead of USB 003 to run my printer. I don't understand why my port is telling me that I need a USB 002. The only one I have on the system is a USB 001 that is on my laptop computer. Can you help me...Judith Isler

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Corysf62
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SOURCE: HP Desk Jet 842C printer - need cable

Hi Debbie,

You should be able to use this printer with a USB cable. You can pick up a USB cable just about anywhere that they sell computer or printer equipment. Just tell them you need a USB printer cable. This is a standard item and no further description is needed.

The Driver for this will probably be a native driver, and you probably wont have to download a new one, but just in case, here is the link for the driver directly from HP.

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?lc=en&dlc=en&cc=us&lang=en&product=60426&

Good Luck

Posted on Oct 08, 2008

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Thanks for using FixYa.

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You should be able to use this printer with a USB cable. You can pick up a USB cable just about anywhere that they sell computer or printer equipment. Just tell them you need a USB printer cable. This is a standard item and no further description is needed.

The Driver for this will probably be a native driver, and you probably wont have to download a new one, but just in case, here is the link for the driver directly from HP.

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?lc=en&dlc=en&cc=us&lang=en&product=60426&

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