Question about Apple iPhone 5

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I had purchased an Apple iphone5 in the year March - 2013. The model no. is A-1492 and the Serial No. is 990002850115930. I had then recently downloaded ios7 operating system in my iphone5. During the process of completing the downloaded of the ios7, it had asked for putting the pass code for completing the ios7 downloading. The phone was then running normal as usual. I had then switched off the phone for some reason and when I switched on the phone again, it had asked for the pass code to open the screen, unfortunately I could not remember the recently put pass code and I had entered the wrong pass code many times and my phone got disabled. I had given the phone to the service people from where I had bought the phone. They were only able to open the screen by putting the Sim Onlock code. But they are not able to activate the iphone again as I also do not know the Apple ID / Password. This is also my mistake of not noting down my apple ID and the apple password. We had also tried to get the help through linking the apple Id which is manojmrr@yahoo.com as registered earlier. But no mail is coming from apple server to my Yahoo Id. I hd also tried putting by date of birth, but is asking for 2 security question which I had mentioned earlier during registration of my apple i phone, but I do not remember these security questions. Whem I try to activate my iphone, putting my Apple ID na dthe apple password, it mentions that the Apple Id is disabled fron the apple server. I am very much helpless as it is my mistake of not remember or noting down the apple id/ passwork and aslo the security questions. Please help me out by giving some fruitful solution to activate my phone back. It is such a costly phone. My Yahoo Mail ID is : manojmrr@yahoo.com Regards, R.Manoj kumar.

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  • Apple Master
  • 688 Answers

You will need to restore the iphone in itunes and with iOS 7 you dont need to put a passcode on you just bypass and say no code
you will be able to get it to connect to itunes by putting the iPhoe in DFU mode.
here is how you do it
open itunes and plug your usb cord into the computer.
plug the usb cord into the iphone.
turn the iphone off
now, hold the power button and the home button down for 10 seconds. count it out. the phone will go black. after 10 seconds let go of the power button and continue to hold the home button for 20-25 seconds. you will see the phone pop up on itunes in recovery mode.
click the summary tab and press restore.
once the phone restores it will come to the activation process.
if you can get your itunes account info then go through the process and enter the information. don't put a passcode on. you dont have to.
if you have your itunes info you can accept the activation and restore the iphone from an icloud backup or just start new

Posted on Oct 18, 2013

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SOURCE: Can't recognize caller's name when including country code

Easy. (hope not too late :))
1. Press green phone button (as making call, list of recent calls appears).
2. press "menu", go into "options", then go to "smart dialing".
3. Choose correct "country code" and "national number lenght".
4. save.

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SOURCE: my iphone has been disabled

you can restore you iphone in itunes, when you plug phone in, itunes come up right?when it shows your phone in itunes click in the summary field, scroll down and under update, just click restore

Posted on Jul 27, 2008

SOURCE: i forgot my itunes password and i also I forgot my

alcapone1966@hotmail.com

Posted on Nov 28, 2011

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