Question about Microsoft Xbox 360 Elite Console - Black

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Xbox 360 Doesn't recognize Xbox 360 games

I keep getting the error message "to play this disc place it in an Xbox 360 console" which is displayed in multiple languages.

Sometimes after restarting the console many times it will finally play an Xbox 360 game.

It will play Xbox games, dvd's audio cd's ok.

I called Microsoft about it and they just want me to send it back with $99.00 so they weren't much help

Any help would be appreciated

Guy Epperson

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Try going into your settings and family prefrences and if tht doesnt work tht means your game is scratched

Posted on Apr 24, 2009

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When you try to play a DVD game on Xbox 360 it tries to play as a movie?


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CAUSE The DVD or game disc may be dirty or damaged. Because the console cannot read the disc well, it may even mistake a game disc for a DVD and report this error. If this problem occurs with multiple discs, even clean and undamaged discs, there may be a problem with your Xbox 360 console.
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CoD4 disc won't read.


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the 360 is prone to many disc read errors, and most of the time if you just keep trying to play the disc it will work. xbox recognized the problem, and with the new dashboard update you can install games to your hard drive which minimizes the time the disk is spinning, which in turn minimizes disk read errors.

if it doesn't play, I would deffinetly try getting a new copy before sending in the console. getting a new copy is just a trip to the store, sending in the console will take a month.

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I get the same error


Are you trying to play HD-DVD with out the XBOX HD Player?

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360 GAME


If the disc is not scratched and doesn't have any flaws on it, cleaning the disc and trying it once more may solve the issue, if that doesn't work try to check it by putting other discs in your Xbox 360 console, if they all work that would be definitely a fault with the disc itself and in a case like this you have the right to exchange it from the retailer you bought it from as it's not scratched.

In all cases if other game discs are giving you the same error message "This disc is unreadable" OR "Unplayable disc" you need then to contact Xbox 360 customer support to send your console to get repaired or exchanged.

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