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Have you try to reinstall the software, many times thoose software are much complicated and comes with strange errors. Try to : uninstall the software, reboot the computer, and reinstall the software and try again.
Hope that helps IF NOT then return here :O) Have a nice day
The DS-4000 digital voice recorder is a product that is sold exclusively through authorized retailers.
Since this product is designed for professionals and is somewhat complex, the retailer will provide you with personalized sales and support please refer to your dealer for assistance.
The URC-9911 is also upgradeable, so you also have the option of sending it back to OFA to have them add the codes that you need. In the event that they don't have a code for any of your devices, they would ask that you let them also borrow your original remote(s) so they can capture the signals and create codes for you.
Ok i have one possible code after searching a while, and that code is 026 ( worth a try eh ? ) and above else, not knowing what type of universal remote you have, i can only offer one other possible solution.
Now i neither endorse, nor am i affiliated with these sites in anyway, but i can tell you the products are reasonably priced and shipping within the US and Canada is free.
Copy this link into an open web page ( browser ) and consider the fact they sell a user specific Digistar remote.
try code 238, if it does not work you will need to try the code search.
1) turn on tv 2) press and hold "code search" until indicator light comes on 3) release code search 4) press and release "tv", indicator light should blink once 5) aim remote at tv and press the power button until the tv turns off (you may have to press it 200 or so times) 6) once the tv turn off, press enter on the remote