Question about Royal 15MX Shredder
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Jul 17, 2017 | Cars & Trucks
The majority of Fellowes personal shredders (small shredders that can fit under a desk) are repairable and will have parts available. If you would like to check your model shredder to determine if parts are available, please click the "Ask a Question" tab above, and advise the model of shredder, the shredder's serial number and a description of the part needed. The serial number will be located on the bottom side of the shredder head below the bar code.
*** Please note: If your shredder is still within the warranty period, we ask that you do not open your shredder until speaking with a Fellowes Representative, as opening the unit may void your warranty.***
Fellowes office/commercial shredders (large shredders that cannot fit under a desk) are repairable and parts will most likely be available. Please do not try to repair the shredder yourself or you will void your warranty. Models included in the office shredder line are 125i Series, 225i series, 325i series, 380 series, 420 Series, and 480 series.
If you would prefer to have a local servicing dealer provide repair service to your office shredder, and would like to find a dealer in your area, please see the below link to search for a dealer by zip code.
To order replacement parts, or if your model shredder is not listed, please click the "Ask a Question" tab above to ask us about your shredder. *** Please be sure to include your serial number from your shredder for the fastest service ***
Our office hours are 7:00 AM to 7:00 PM, Monday through Friday Central Standard time.
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Nov 01, 2012 | Flowtron Heavy Machinery
I was having the same problem with my shredder. I called
customer service; I was informed it was the gears on the inside of my shredder.
My shredder is no longer under warranty. Don't open your shredder to repair it yourself
because it will void your warranty. However, she is mailing me out the part I
need for a small fee. Their customer service number is 1-800-327-8508 in the
USA and international only 1-310-793-5650. I do hope this help you!
Mar 02, 2011 | Aurora Global AS501X-MS Shredder
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