Question about Minolta magicolor 2400W Laser Printer

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Paper feed The unit does not pick up the paper from the in tray. Please advise of any solutions. Thanks!

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Re: paper feed

I find this a common problem if I don't buy a paper that 'works'.I usually use 80grm Carre d'As CA1, but also use 100grm Navigator light card.

So try a different brand.

I was using 'Carre d'As' 2000, but now CA1 as I can't find the 2000.
HP laser paper works.
Navigator 80grm did not and neither did Staples


Posted on May 04, 2008

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Re: paper feed

If it occurs with duplex printing, it is a problem of static electricity.
Print one side, wait and print the other side. Keep the paper tray open.

Posted on Nov 05, 2007

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Hello. During printing I often can see error message 13.01.00 - paper jam, but really nothing jammed. I have printer HP LaserJet p3005. Thanks

Your printer has a misfeeding problem.
It never fed any paper so the sensor never sensed paper and thinks that there was a jam.
Try using the manual feed tray. If that works, pull out tray 2 and clean the feed roller . Is this printer
up to date on its maintenance? The feed roller might have to be replaced.

Mar 16, 2011 | HP LaserJet P3005 Printer

1 Answer

I cannot get the paper to feed from the tray instead of the manual

85% of paper feed problems are caused by worn. The rubber treads in the rollers wears down, making them smooth, so they won't pick up the paper. Sometimes, they are aged, which also gives them a smoother rounded texture, causing jams. The quick fix is to liven up that roller with a mixture of alcohol and soap. Damp a rag with the solution and wipe the rollers clean with it. That's make them more pliable and the paper jams will cease. If you plan to keep your printer,

Replace the pick-up and feed rollers.

Metal Tab Separation- Pull out your paper tray and examine either end where the paper sits in. If any of the corners are held down by metal tabs, this is your paper feed system. Chances are, you only have one rubber roller or one set of rollers arranged along side of each other. Reach in where the tray goes and feel up. You should feel some rollers. They might be completely round, or they might be shaped like a half moon. Clean whichever part of them you can with the solution, and this should stop your paper jams. It might be necessary to turn them, but don't force them if they don't move freely.

Pickup Roller and Separation Pad-

If your printer uses this paper feed system, you should see a small piece of flat or slightly curved rubber or cork. It would be towards the end of the paper tray, or deep inside the paper loading cavity on top loaders. This 'separation pad' rubs against the paper feed roller, so if you find the pad, you've found the roller. Clean it and your jams should stop.

Three Roller Paper Separation System- Pull your paper tray out, and look for a roller on either end of it. If you find one, clean it. Then look inside the printer where that roller would rest with the paper tray inserted. You'll find another paper roller there. Clean this one also. Finally, look further back or closer to the front of your printer (depending on which way your paper feeds) to find another roller or set of rollers. Clean all of these, and your paper feed problems will go away

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response

Thanks, Joe

Mar 09, 2011 | Brother HL-2070N Laser Printer

1 Answer

I have a hp laserjet 4250 printer it had a paper jam in tray 2 i have cleared the jam but it keeps saying i still have the jam in tray 2

There is still paper stuck in the printer. try lifting the printer off of tray 2 to inspect it or here it is straight from the service manual...

Jams in tray 2

Table 7-10 Causes of tray 2 jams

Cause Solution

The feed or separation rollers are dirty, worn, or damaged. Clean the rollers. If they are dirty after cleaning, or if they are

worn or damaged, replace the rollers.

The pickup roller is worn or damaged. Replace the pickup roller.

The tray 2 paper pickup assembly drive gears are damaged

or the assembly is defective.

Check the drive gears in the paper pickup drive assembly.

Replace the pickup drive assembly if the gears are

damaged. See Paper-pickup drive assembly.

The tray 2 pickup solenoid (SL101) is damaged. 1 Disconnect the connector for the tray pickup solenoid

from the dc controller PCA (location J92).

2 Measure the resistance between the cable connectors.

3 If the measured resistance is not approximately

160 ohms for the HP LaserJet 4200/4300, or 110 ohms

for the HP LaserJet 4250/4350, replace the tray 2

pickup solenoid.

The tray 2 lifter-drive assembly or the stack position

sensor (PS107) is defective.

Replace the lifter-drive assembly. See Tray 2 lifter-drive

assembly and/or Printer switches and sensors.

The dc controller PCA is defective. Replace the dc controller PCA. See Dc controller PCA.

Dirty, worn, or deformed pick-up roller, cassette separation

roller, and cassette feed roller.

Clean the rollers if they are dirty. Replace any worn or

deformed rollers. The cassette separation roller and the

cassette feed rollare are to be replaced together.

Damaged gears in the cassette pick-up drive unit. Move the gears in the cassette pick up drive unit. If the

gears are not rotating correctly, or are damaged or worn,
replace the cassette pick-up drive unit.

Dec 25, 2010 | HP LaserJet 4250 Printer

1 Answer

Printer will not pick paper

As a test, please try to print something using paper in the manual feed bin.

If that works, remove the tray, take all the paper out, verify the springs on the tray are working again then reinsert the paper and tray and try again.

Thank you.

Oct 04, 2009 | HP LaserJet 1320 Printer

2 Answers

Samsung CLP-300 picking up too many pages

Thanks for using FixYa. Paper jam is a very common problem with the printers.

First of all clean off the rubber piece that pulls the paper into the printer from the tray with rubbing alcohol, and also take a knife to the rubber piece to rough it up to create more traction.

To clear the paper jam problem you need to remove the back roller mechanism to get at paper. If still the problem persists, then check the following to resolve the issue--

1. Please check all interlocks, electrical and signal connections are seated properly.
2. Front cover, back cover and lid are closed properly.
3. Power plug and USB cable are connected.
4. Printer is turned on with switch on the back.
5. Toner signal lights sequenced, with yellow overall led on.
6. There is some noise of paper roller movement.
7. Toner signal lights all out, overall status light turned to red
8. No visible paper in paper tray or anywhere else.
9. No paper in tray---added paper
10. Waste toner container is full or not installed ---empty, installed properly.

Please do rate the solution and revert for further assistance.


Aug 16, 2009 | Samsung CLP 300 Laser Printer

1 Answer

Can I disable the lower print tray?

Hi wogan2:
Normaly when you get this problem it means that you need to replace the feed rollers in that tray.
Replace the rollers when you see any of the following defects:
 Flat spots
 Out of roundness
 Cracked rubber
 Loss of traction (tackiness) causing pick or feed failures.

Xerox paper pick roller
Part # 401-0882-00
Hope this helps

May 21, 2009 | Xerox Phaser 8200 Laser Printer

1 Answer

Paper won't feed. Message says paper tray empty but it isn't


Please press the button above HOME and it should change the tray in which you are printing from .

Please do rate the solution as FixYa and revert for further assistance.


May 04, 2009 | Printers & Copiers

1 Answer

Paper in tray but message says paper tray empty

HP officejets are notorious for problems with paper feeding...

Try the solutions (ignoring the ones about tray #2) from this solution... They're all the same sort of printer feed mechanism.

... also something I noted with the K850 (the earlier model to the K8600).. some papers are less likely to be picked up than others.

I had to get some cheap A3 paper for that unit which worked better than Xerox branded, higher quality photocopier stuff. Sounds strange but if it works...

Hope that lot helps.

Feb 22, 2009 | HP OfficeJet Pro K8600 Printer

1 Answer

Copier paper feed problems

Dear Sir; If you can buy one call"rubber rejuvenator" ( statioary store ) to clean paper pick up, feed, stop rollers may be it will work, otherwise have to replace parts ,let me know if you need it I can get it for you.

Jan 10, 2009 | Minolta Printers & Copiers

1 Answer

My HP OJ 7310 all-in-one did not pick up papers.

the first ting I would do is clean the paper feed rollers with a cotton pad and alcohol. The rollers may have a build up of paper dust that are makind the rollers slip.

Sep 27, 2008 | HP OfficeJet 7310 All-In-One InkJet...

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