Question about Toshiba 62HM95 62" HDTV

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Toshiba 62HM15 hdtv

We have replaced the lamp unit, just as our manual recommended for our tv, because there was no picture, only audio,, but we still have the same problem. Sometimes we get a picture and some times we don't the lamp unit was replaced once again and still the same problem. If someone has any idea of what it could be and how to fix it, we would greatly appreciate it, since the people at toshiba don't seem to have an answer.

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  • just4mommy Apr 24, 2009

    the tv turns on because hear the audio, but there is no picture,, no letters nothing,, only a black screen,, but sometimes after several tries we get a picture.

  • just4mommy Apr 24, 2009

    If get a picture, the it stays on until we turn it off.

  • jose martinez May 11, 2010

    if the lamp already replaced and same problem then we need to know:


    • If the tv turns on and gets picture then turns the screen black on or still white.

    • it is the same symptom with any other video input

    • If you turns tv on and unplugg the cable: push the menu button and apear the menu options: are you able to see this letters always in the screen>





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  • 159 Answers

This is a solution when the tv is in the tech bench, In the regular menu is nothing what to do.
The tv is suspicious of two symptoms:
a) the ballast (power supply to the lamp)
b) a pulse coming from optical block is intermittent has to be checked this pulse keeps the power supply (ballast) on.
As i say this solution is in the technician bench. Ask for an estimate on it

Posted on Apr 24, 2009

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