Fridge and freezer not cooling

Check function of the air diverter door from the freezer to the fridge compartment.

Call Sears if it is under warranty. You may have a defrost issue and this should be a warranty repair.

What is the complete model number of your unit?
Where is the sound coming from?

can;t help with sears model # for age but do ck the model # plate for the type of coolent like R 12 or R 134 / if its 12 i would replace frig .. the poor cooling on any frig may be caused by dirty coils or fan motor blowing over the coils . clean them and ck that fan is going . ther is also a fan in freezer that may have quit so ck that one also . mm hope this helps .. feeed back pls .. mm

Check to see if you hear the fans running whlie having the doors open and holding the light switch in.
If the unit is running and cooling but the fans are not, you may have a fan out. Post back your results to me.

Hi,

Check out these tips...they can help you figure out what is going wrong withyour refrigerator and why it is not cooling

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heatman101

Feb. 1998 listed from Sears.com parts page
have a good one

I doubt you have a loss of refrigerant if the freezer is fine. Typically, the freezer would be more like a fridge with this condition.

So a couple things to check.. First, open the freezer door. There is a tunnel in the middle of the back wall. Can you hear,or feel the fan motor blowing air? If yes, then open the fridge door and feel in the top back where the tunnel is there will be two holes at the lowest part and you should feel air coming out.

look at the vents on the back panel. can you see through them? or is it all frosted over? If so,you have a defrost issue.

JK, if your model number starts with 253. this is your ice-bin. Part number 240385201. You can order it at http://www.repairclinic.com/0081.asp?RccPartID=891419 If your model does not start with 253, you'll need to post the complete model number...Catriver..post back.