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1999 Neptune washer stopped in middle of cycle

My washer just stopped and is full of clothes and water. You can here the motor running, but the dial won't continue - it just stays in the same spot. The inside wash tub doesn't move. It probably ran for about 10 minutes - just enough time to fill up with water and now it is not moving, but you can hear the motor running. Any suggestions?

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  • mterhorst Apr 24, 2009

    thanks for the quick response redbear! That definitely sounds like that could be possible. I will have my husband take a look at that tomorrow and maybe try to find the manual. I wonder to try to get to that belt, would you have to take off the back of the washer? It is a front load machine. Thanks!:)

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  • Master
  • 957 Answers

Sounds like the belt from the ele. motor to the wash drum broke. This can happen from over loading the washer or just wear and tear (lots of loads). Did you save the owners manual? It will give you a break down of the machine and contacts to get parts.

Posted on Apr 24, 2009

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