Question about Palm Tungsten T2 Handheld

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My Palm desktop program on my laptop lost half of my contacts

My Palm desktop program on my laptop all of the sudden lost all my contacts after "M"...I attempted to re-synch with my palm, and then the palm ended up with the same lost contacts

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Ok, do a hard reset in you pda, in your PC, using you palm d., open you user files, export your adresses and memos; then create a new user and import all this data and do a hotsync

Posted on Oct 07, 2009

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  1. BACK UP YOUR PALM DATA! It is normally in C:\Program Files\PalmOne\XXXXXX, where XXXXXX is the first six of your Palm's User ID. If it is not there, the location can be found in Palm Desktop (Tools-> Options).
  2. Is the correct Data still present in Palm Desktop? If Yes, you're in great shape, it should sync back to the Palm after a hard-reset.
  3. If not, close Palm Desktop and look in the data directory. Some subdirectories (address, datebook, etc.) should have BAK files. If the BAK files are bigger than the DAT files, delete the DAT files and rename the BAK files to DAT. Restart Palm Desktop. Is the data there now?

If not, I am afraid you've had a learning experience. My Palm is synced to two different machines. One is running RAID-1 (mirrored drives), and both are backed up to tape weekly. Me? Paranoid? Naah...

Most people have to find out about backups the hard way.

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1 Answer

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I recently re-installed my T3 program

What do you mean?
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  • Did you install programs on the T3 using the PC's "quick install"?
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How are the conduits set up? (From Palm Desktop, select Hotsync->Custom)

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You can download the latest version of the Palm Desktop software here:
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Try Desktop overwrite HH. I've lost everything on my HH a couple of times and had to set the conduits to 'Desktop overwrites HH' in the hotsync manager - Custom settings for the next hot sync. If what you have on desktop isn't what you want, you should copy your saved folder info back over whats in your palm folders (i.e) where you copied it from.. Before you complete this step. Then your old data will be copied to your HH. Note - I assume you "copied" , not "archived" the data.

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