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Z2100 paper error 48:00 - Office Equipment & Supplies

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Hp z2100 paper jam but no paper jam

If you have both firmwares as files, then yes you can downgrade, but be aware that some changes in firmware are not reversible as they reprogram hardware. Keep in mind that this product is classified as EOSL (end of support life) which means HP no longer provides support or spare parts.

Jan 24, 2015 | HP DesignJet Z2100 InkJet Photo Printer

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Error 48:00

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Nov 12, 2013 | HP Designjet z2100 44 Inkjet Photo - Same...

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Load valid paper for color calibration

When you perform a color calibration on an HP designjet you must use a certain paper. HP bond plotter paper should be one of them. If you are not concerned about perfect color calibration you can lie to the printer and tell it you installed the paper it wants. If it cannot detect that this paper is not exactly what it is looking for it will perform the color calibration. Just keep in mind that it might not be exact or may fail.

Oct 16, 2013 | HP DesignJet Z2100 InkJet Photo Printer

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Paper jam plotter

do you ever see either of these codes during the error-86:01 or 42.xx
if so this could just be a case of upgrading the software(firmware) of the plotter, there is a known problem with the starwheel lift mechanism whic is solved by the firmware upgrade,.
if you havent seen either of those errors then your problem may lie with torn paper in or about the service station area stopping the carriage from reaching its home position ( required at warmup) or the cariirage drive belt may be worn in areas ( the rubber belt with ridges (teeth) that spans the entire print platten and is attached to the carriage) check with a torch to look down inside either end cap of the plooter looking for what looks like mouse droppings. this is a clear sign of the drive belt aging .
any of the above will give you the error that your experiencing
hope this helps
you may want to call in hp trained techs from Belmonte business equipment for a speedy quote and repair 0161 480 5556 covering the UK

Jul 05, 2013 | HP DesignJet Z2100 InkJet Photo Printer

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What can i do

84:11 doesn't show up in the service manual...are there any other errors you are getting at the same time?

Jul 02, 2013 | HP DesignJet Z2100 InkJet Photo Printer

1 Answer

Reset z2100

reset tool for hp z 2100 ink cartridges expired

Dec 16, 2012 | HP DesignJet Z2100 InkJet Photo Printer

1 Answer


It's a firmware error.
Unplug the power cord. Wait a few minutes and plug it back in. Power up. If the error is gone...good.
If the error comes back, go to and download new firmware.

Sep 14, 2012 | HP DesignJet Z2100 InkJet Photo Printer

1 Answer

ERROR 08:11 HP DesignJet Z2100 InkJet Photo Printer

08:11 error = no communication between formatter and front panel

Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer.
If the error persists, you are going to need a tech to do the following:-

Check that the Front Panel interface cable is not damaged and is correctly connected between the Main PCA and the Front Panel.Check that the connections between the Formatter and the Main PCA are not damaged and are correctly connected.
If the System Error continues, replace the Formatter
If the System Error continues, replace the Main PCA
If the System Error continues, replace the Front Panel

Nov 07, 2011 | HP DesignJet Z2100 InkJet Photo Printer

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