Question about Weiser Lock POWERBOLT ELEC DEADBOLT
Posted by Anonymous on
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Posted on Jan 02, 2017
Aside from the possibility of the unit "losing its marbles" the only thing I could think would be to reverse the handing by moving the jumper from Pins 1&2 to Pins 2&3 or vice versa... see what effect that has. And if still not working, see what effect it would have to move the jumper back to its original position.
I might also try letting it sit overnight without the batteries in it.
Posted on Feb 07, 2010
Try pulling or pushing the door in while you lock and unlock, sounds like the bolt is binding in the door frame, comon problem with these locks in changing temperatures and humidity.
Posted on Feb 21, 2010
SOURCE: I was changing the batteries.
Here is a link to the Frequently asked question page for your lock:
I have installed your Powerbolt, but when I push the Lock Button, it unlocks? What should I do?
First remove the cover on the inside of the Powerbolt unit. On the right hand side under the batteries, you will notice that is says "Door Direction Jumper". If the cap is mounted on Prongs 1 & 2, carefully remove it and move it over so that it mounts Prongs 2 & 3. A is right handed, B is left handed.
Here's a link which tells you how to remove the cover, and reprogram the lock codes:
Posted on Mar 05, 2011
I can't help you directly, but Weiser customer support contacts can be found on this page:
Posted on Mar 06, 2011
Tips for a great answer:
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your old code still remains in the unit, you will need to perform a
hard reset of the unit. To perform a hard reset of the unit, remove all
four batteries and leave them out for 1 hour. After the hour has
passed, you may re-enter the batteries.
United States of America Customer Service Contact Information
Call Us Toll Free: 800-422-4278 (Mon-Fri, 6:00am - 4:30pm PST)
Here is a link to the complete instructions:
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