Question about Solis Palazzo Espresso Machine
I went to use my coffee machine & I noticed that it had no power nothing.I tried to turn it off & but nothing.Tried another plug still nothing.
Can anyone help me with what the problem might be or where can I take it for repair in the Montreal area.
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Posted on Jan 02, 2017
This is most likely due to a build up of ground coffee at the edges, and the whole lot has become a solid lump.
Disconnect the machine and clean with a small stiff paintbrush.
This is caused by damp beans, or using dark roast beans, or keeping beans refrigerated. Often it is the coffee oil that causes it.
If there are beans in there and the unit is not rotating, please contact here again.
Thanks......Oh, and rate as Fixya! if it helps you.
Posted on Jun 19, 2008
Order the replacement boiler, (be sure to empty all of the hot water from the boiler first using the hot water function on the right side of your Solis) take your time and open the machine up, the top comes off. There are 3 mounting screws that hold the boiler in place, remove them, be sure to take hold of the boiler before removing the last mounting screw. Remove and replace the wires and 2 water hoses (w/clips). The orange wires the connect to a unique plastic harness are clipped into the harness. Look closely and you'll see a little window in the plastic harness at the end of each orange wire. Use a tooth pick or a pointed device and push the metal clips thru these windows, this unlocks the wires for removal from the boiler.
Good luck and Best wishes
Posted on Jan 04, 2009
Hi, check under:
and choose your machine, under E (english) column, you'll get the pdf.
Posted on Feb 01, 2009
There could be other things wrong but usually when the water temp goes down, its because you are starting to get scale build up in the boiler. This insulates the water from the heat. What do you have your water hardness set on. It should be set on the max, with all the lights lit. Check it by pushing and holding the small cup and water buttons. While holding them down, turn on the machine. Release the buttons and your ready to program the machine. Water hardness. The pre-ground button sets the water hardness. Push the pre-ground button (scoop) and the lights at the top of the panel should light up one at a time from left to right.. Always set the hardness to the max. Turn on all the lights on top. The machine will tell you when to descale. It’s better to descale more often than not enough.
Descaling the Palazzo: The Palazzo is programmed to descale the boilers on its own, when set in the correct mode. You program the machine to descale it’s self, do the following. With the machine turned on, push and hold the left 2 buttons (clean and pre-ground). This should light the top right red indicator light. Mix your descaling crystals in 32 to 48 oz in your water tank. Stir until they are completely dissolved in the water. Next, have a container that can handle about 2 quarts of water under the steam wand, or have the machine positioned next to a sink. Next open the steam knob on the right side of the machine. You should hear the pump turn on and pump about 2 to 3 oz’s. of water through the wand into the container. The pump should turn off and there will be a wait of about 2 minutes. The pump should turn on again and more water will come out. It will do this until it has completely drained the water tank. Do not interrupt this cycle until the machine has stopped on its own. When it does stop, all lights on the bottom will flash. Rinse out the water tank and refill with fresh water. Place the water tank on the machine again, and then close, and then open the steam knob again and let the water just flow through the boilers until it is emptied by the machine. Don’t turn off anything until the machine stops on its own. This will clear the descale light. Refill the water tank again with fresh water and your ready to go.
Posted on Nov 05, 2009
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