Question about Brother MFC-7420 Printer

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Printer Sharing Error

A Brother mfc-7420 is attached by usb to a Vista 64-bit computer and works fine, however when I try using the printer by accesing it from a xp 32-bit computer on the network it refuses to work.

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  • Anonymous Apr 24, 2009

    tried install both xp 32-bit and vista 64-bit drivers it does not work however

  • Anonymous May 11, 2009

    I have the same issue and read something about the usp port. try changing the usp port.

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Using a driver for XP? If not download and install

Posted on Apr 24, 2009

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I cannot use my brother MFC 7420, printer, fax, scan, copier on my window 7 software. please help me how to download the free driver or software.


You can download drivers from:

http://welcome.solutions.brother.com/bsc/public/us/us/en/dlf/download_top.html?reg=us&c=us&lang=en&prod=mfc7420_all

Select your version of windows 7 (32 / 64 bit). If you are unsure you can find this by right clicking on your computer in the start menu and choosing properties.

Please leave feedback if this was helpful.

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My Brother MFC-5890cn Color Flatbed All-In-one Printer is not printing multiple copies from MS Word. I am running Windows Vista. I tried changing properties to "directly to printer", but then my Word...


Usually printer drivers are updated all the time, and when you buy a printer ( or other devices) one of the first things they do is seek the updates to the drivers.
Also, vista 32 bit or 64 bit is presenting more problems than the designers cold have anticipated.
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I would also check to see if there are any firewall issues with protection suite software.
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First do you have the full software installed? Select your version of Vista (32- or 64- bit) here: http://welcome.solutions.brother.com/bsc/public/us/us/en/dlf/download_top.html?reg=us&c=us&lang=en&prod=mfc240c_all

If you attached the USB cable to the computer and the printer before installing the full software, uninstall the generic driver that you have running and then unplug the USB cable before installing the full software. (Generic OS drivers often only run the printer on an all-in-one.)

Next replace the USB cable (scanning requires bi-directional communication and thus can fail when the printer works). If you have a USB hub or print server, try a direct connection. Try starting your scan from the computer. (Launch the software (PaperPort SE) and hit the scan button, if your installation CD had a Vista compatible version. Otherwise, try to scan in Paint (File > Import from Camera or Scanner) or Windows Fax and Scan (New Scan))

Next make sure that the monitor program is running if you want to launch the scans from the unit. This is the ControlCenter 3 - and you need to set the destination buttons for the scanner in the software. Look for the Device Button tab for each of the scan icons in the software.

I hope this helps.

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Connect mfc 7340 to pc without phone line


The MFC-7420 connects to the computer using a USB cable.

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You need the brother scan software running on your computer before you try to scan unless you use one like picasso and initiate the scan from your computer.

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You just didn't set up the scanner function, please reinstall the software and restart before you use the scanner.

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