Question about Staples Executive EPS711X Shredder
You will need to clear the jammed paper using tweezers from between the rollers. Make sure the sensor arm in the middle of feed opening is not stuck and moves up and down freely. If not you will need to give it a good soak with lubricant to allow any stuck paper to soften and loosen. Once cleaning procedure done unit will be good as new
Posted on Nov 04, 2013
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017
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