Question about Refrigerators

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Our 14 year old KitchenAid Superba side by side refridgerator (Mondel KSRS22FGBT01) is not cooling the top half of the freezer section. Bottom half seems to be able to keep cold - but top half doesn't. (Ice make melted isce and made a long icicle down the length of the freezer... Any suggestions? Thank you!

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Do you see any ice build up on the back wall of the freezer compartment? You probably have one of the following problems: A failed defrost system, meaning the defrost timer and/or element has gone out and your evaporator coil is frozen over; you are low on freon and this too will cause your evap coil to freeze over until the freon drops so low all cooling stops; or there could be a clog in the capillary tube which is the very small diamiter copper tube that carries the condensed liquid freon to the evap coil. Unless you have gauges, a licence to buy freon and service valves (or a buddy with such) you are limited to what you can do. Here is my advice:1. unplug the frig and let it defrose over night, unplug the frig and empty the freezer to remove the back cover to look for ice, a frozen fan and if so get your hair dryer out and melt the ice so you can test the fan and the defrost element (you will need a volt/ohm meter to do the element check. You can do it.

Posted on Oct 13, 2013

Testimonial: "Thank you. Today I went in and pulled the back cover in the freezer. There was some ice buildup on the bottom third of the coils. The fan was struggling so I gave it some help, then lubed it and replugged back in and it spins great. Use the hair dryer and melted ice buildup, the put it back together and place a plastic bowl of water in the bottom of the freezer and on the top shelf. Now (6 hours later) the bottom bowl is frozen but not the top one. Plus there's ice beginning to build up again on the bottom of the coils... Does this sound more like the defrost system failing or freon problem? Or? Thank you so much for your assistance. I'm doing this for my parents who are up in age..."

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  •  Steve
    Steve Oct 14, 2013

    Your welcome!! Now, you said ice was reforming on the coils. It is important to know this: (and I am making a presumption) if the cover was not reinstalled the freezer will not work properly. You may have reinstalled the cover then again removed it to see. If that is the case and ice fromed that quick, you are probably low on freon. If the cover is not in place the air flow is messed up not properly circulating air across the coils. This will cause a temp gradient with it being colder on bottom and the coil will not be slightly warmed by the circulating air. But if the cover was inplace then your freon level is low and that actually causes the coil, or depending on the level of freon the first portion of the coil, to freeze up because ALL the freon is "Flashing" in a small area instead of across the entire coil.

  •  Steve
    Steve Oct 14, 2013

    meaning you have a leak and a low freon charge.

  •  Steve
    Steve Oct 15, 2013

    What Robert Samples told you is true, IF you have a "failed defrost system" as I mentioned at the start. However I believe that is less likey your problem if you saw ICE on the coil an not "some frost". But I wouldnt have you do what Robert suggested unless I was confident you had the technical skills. There is some hazard involved in that maneuver, in my humble opinion. However, I am not Gods gift to the refrigerator world. Be careful. Let me know as I learn every day.

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SOURCE: FRIGIDAIRE FRS20ZRGD7 (SIDE BY SIDE) WARM FRIDGE/ COLD FREEZER HELP!

look open the freezer door pull the lower kick plate off look for a small little hole there its a mechanical timer model should be close to the wheel in that hole will be a plastic piece open the freezer door you will hear the fan running in the freezer take out the four or five screws on the lower panel where you keep seeing the frost and remove it you will see a silver honeycomb looking piece that's the evaporator on one of the tubes will be clipped a silver dome looking piece with two wires on it that's the defrost thermostat now turn the timer with a screwdriver that's the piece in the little hole slowly to your right till you hear a click and the fan stops in the freezer now as your turning it it will make a ratchet sound you want the click and the fan to stop look at your watch and note the time then wait about 5 minutes and look at the heater to see if its on if its all frosted up the frosted should look all watery if the heater is on then just let it run if not then reach up and turn the freezer control to the off position then un plug the two wires on the defrost thermostat and take the two wires that you unplugged the thermostat from and plug them back together and turn the freezer control back on and wait stay there and watch the heater come on let it defrost the evaporator if the heater comes on when you do that .that means the thermostat is bad if the heater comes on without you having to by pass it that means the timer is bad if you do all that and the heater does not come on then the heater element is bad now its going to get red like an oven and pop and sizzle but don't let it freak you out now if you had to by pass the thermostat and the timer cuts the compressor on before the frost is all clear just turn the timer around again till the fan cuts off and the heater will come back on if you by passed the thermostat then when all the frost is melted then reach up and turn the freezer control back off and reconnect the thermostat.Now after about 30 mins after turning it off the timer should cut back on if its not bad when you change the timer back out the two screws reach under the fridge and turn the timer and its shield till the screws are in the removal position when the timer is loose remove the shield and unplug the timer plug your new one back in then put the shield back on and back where it goes now id recommend changing both the timer and the thermostat as they fail pretty close together the stuff i described above is to make the unit defrost to save your food with out having to use your hair dryer also when all the frost is melted at he bottom of the evaporator on the right hand side is a hole in the cabinet that has to be clear of frost for the fridge to cool properly now any time during this defrost technique if you have a problem turning off the freezer cold control will turn off the defrost system1.gif too if i can be of help or you need to know something just reply to this post

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