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when the unit is totally drain (main battery and back-up batter is totally drain),
you need to charge the device at least 20hrs to fully charge the main and back-up battery
check manual of mc1000 re battery charging @ page 21-22
you have to manually reload firmware, if you get the dvd I sell on ebay you should be able to run the update file to reload, this is if wince has not been damaged... search ebay for finedrive dvd.
As far as I can tell, this is an annoying feature of the scanners. When they do a cold boot, they return to factory settings and wipe any software you have installed. They seem not to wipe things which are reg settings, but anything else is fair game. I think the only solution is to avoid a reset (which means keeping the beastly things charged).
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