Question about Frigidaire 14.1 cu. ft. Upright Freezer (FFU14K0DW)

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Freezer not freezing

Their is power to the unit but its not freezing. the moor on the back is hot .any ideas

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Hi Kenneth, I am happy to assist you!

If your freezer is not cooling, it could have a floating restriction in the lines or something more complicated like an issue with the sealed system that only a professional can repair. This can include the compressor not working correcting, the evaporator fan not turning, or even coolant in the lines with incorrect levels to properly cool. Do you hear the compressor running? If the compressor is running, humming or even a little warm then that is typically normal. I suggest cleaning the unit out including the coils you can reach (typically located underneath or behind the unit). Also try checking and see if the door seal is bad; place a dollar bill between the body of the freezer and the door. Now close the door. The dollar bill should stay in place and pull out with a small amount of resistance. If the dollar bills falls out when placed between the gasket and cabinet double check to see if the door is being blocked by anything stopping it from closing. If any of these suggestions prove to be ineffective, connect with a professional to accurately pinpoint any potentially more serious issues.

Best of luck!

Posted on Oct 14, 2013

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