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Tracy Jones Posted on Oct 13, 2013
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LG WM14225FD - the machine indicates 'LE' and the drum doesn't turn.

1 Answer

epangan29

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  • Expert 113 Answers
  • Posted on Nov 07, 2013
epangan29
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Joined: Nov 25, 2009
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5 Related Answers

Anonymous

  • 1 Answer
  • Posted on Jan 05, 2009

SOURCE: Drum will not spin

I unplugged the machine for 1 hour and the computer reset, and it is working fine

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Anonymous

  • 113 Answers
  • Posted on Feb 27, 2009

SOURCE: LG TROMM WASHING MACHINE FRONT LOAD

Hi there,
Here is text of very helpful email from LG 

When you receive the LE error code, unplug the machine for approximately 15 - 20 
minutes. This will reset the microprocessor. 

The LE error code can be an indication of several different issues. 

The most common cause is over-sudsing in the machine. Many times owners 
experiencing the LE error code are using regular detergent. It is recommended to 
use a high efficiency or low sudsing detergent. Many of the leading detergent 
manufacturers have a high-efficiency (HE) selection. The HE detergents are 
designed for lower suds levels and enhanced cleaning performance in 
front-loading washers. 

Overloading the wash with too much laundry may also cause the LE error code. A 
good rule is to load the washer until the clothes in the drum are no more than 
three-fourths of the way up the window of the door. This will allow them 
sufficient room for tumbling. The clothing having sufficient room to tumble is 
more important than either the weight or the number of items in the washer. It 
is the tumbling action that provides the washing effect. 

Lastly, a breakdown in the signal between the microprocessor and the motor may 
cause the error code. This can occur if there is a loose wire, dislodged ball 
sensor, or if the shipping bolts are removed prior to situating the washer. . In 
this case, a servicer would need to take a look at the unit. In this case, you 
will need a service center to look at your unit. For service assistance, please 
visit our website at us.lgservice.com Click on "Service Center". Enter your 
zipcode and product type. Click search. 

In the event that you cannot find a service center, please call 1-800-243-0000 
for assistance. There, an agent will be able to provide you with an Authorized 
LG Service Center in your area. 

Please have your model and serial number available along with your zip code when 
you call. If you have a customer service issue, please let the agent know and 
they will set up a customer service file for you. If your unit is under the 
factory warranty, your purchase receipt will validate the warranty. 

Business hours are 24 hours a day, 7 days a week. 

I have taken the liberty of providing some hints and additional information that 
may be helpful concerning your LG washer. 

If you must use a regular detergent, you will only need to use 1/2-1/3 the 
amount you would normally use in a conventional top-loading machine. However, 
the HE and the conventional detergents are different formulae, and your machine 
will not perform as efficiently or effectively. Using half the required amount 
of regular detergent will 
give half the cleaning performance. As the new LG washers accept a larger than 
usual load, the cleaning performance could be further reduced. In addition to 
the reduced cleaning, there will be oversudsing. The excess suds will cause the 
washer to stop and rid itself of the suds before continuing its cycle. Getting 
rid of the detergent will further reduce cleaning performance. 

Using too much detergent can cause a build-up on the outer drum over time, which 
can result in mold and even mildew growth in your washer. Should this occur, do 
a load of whites on the SANITARY cycle. Use the extra rinse and stain options. 
Use NO detergent and use a liquid bleach. This will remove the build-up and any 
odors accompanying it. This procedure may need to be repeated a couple of times 
depending on the degree of build-up. 

The washing time may vary by the amount of laundry, water pressure, water 
temperature, and other using conditions. 

The 'SenseClean Washing System' has a built-in turbidity sensor that measures 
the detergent/suds residue in the water during the rinse and then makes an 
adjustment of time and water usage based on the detected residue level. 

The machine will detect an imbalance and attempt to correct it. If the imbalance 
is detected or if the suds removing program operates, the wash time will be 
increased. 

A built-in water heater in the washer assures that incoming water is the correct 
temperature to optimize cleaning performance. Most laundry detergents must be 
activated at certain temperatures to work correctly. We use thermisters 
(electronic thermostats that have a high degree of accuracy) to detect incoming 
water temperatures. Our 1000-watt heater adjusts the incoming water to ensure 
superior thermal action performance. 

You won't see a "visible" water level in the window of the unit. The water is 
pooled in the inner drum. RollerJets are built into the baffles of the washer. 
The holes in the baffle collect water and re-circulate it during the wash. This 
increases the mechanical action to achieve best cleaning performance. The 
rollers gently move fabrics 
along in the wash cycle. 

This action aids in reducing the amount of water required for thorough 
cleansing. In contrast with a top-loading machine, which always fills the 
machine to a precise measured level of water, depending on the size of load you 
select (small, medium, large), the LG machine will "sense" the size of the load 
and only recirculate a minimal amount of water, thus making it very energy 
efficient, efficient in the use of detergents, and extremely efficient in its 
water usage. 

Forced Water Circulation in the washer pumps water during the wash. It 
recirculates it back up and over the laundry to further increase mechanical 
action and cleaning performance. 

With front loading washers, the door seals so very tightly unlike a conventional 
machine, that it is recommended to dry the seal when you are done with your 
laundry for the day to prevent an atmosphere where mold and mildew can grow. 

To get the best results, sort clothes into loads that can be washed with the 
same wash cycle. Different fabrics need to be washed in different ways. Always 
sort dark colors from pale colors and whites. Wash separately as dye and lint 
transfer can occur causing discoloration of white clothing. If possible, do not 
wash heavily soiled items with lightly soiled ones. 

Combine large and small items in a load. Load large items first. Large items 
should not be more than half the total wash load. Do not wash single items. This 
may cause an out-of-balance load. Add one or two similar items.

Hope This help
Good Luck!!!
neo

Anonymous

  • 1543 Answers
  • Posted on Feb 28, 2009

SOURCE: LG Washing machine - WM14225FD. Error LE showing

I'm sorry I only have service info on US market models, but this info might help.

LE codes are extensively covered in past Fix-Ya solutions, but are generally caused by only a handful of things. 1. the " Load Error " can be a very off balanced load. 2. excessive use of soap leads to too much suds, and thus drag on the inner tub. (use 1 tablespoon of HE soap max. per load) or 3. the Hall sensor (part number 6501KW2001A) has failed. The hall sensor is rather easy to replace, and is covered by a seven year part warranty. Take the back cover off. Take the big nut off and remove the motor rotor. Remove the bolts holding the motor windings. Remove the electric plug on the sensor and unclip it from the motor winding. Snap new sensor on and reassemble. Usually takes under a half hour. On a difficulty scale of 1 - 10, it might rate a 4. This should be a Fix-Ya for your machine, and at basically no cost!
In the US, find a service provider using your zip code at http://us.lgservice.com/index_b2c.jsp or call LG at 800-243-0000

Anonymous

  • 130 Answers
  • Posted on May 07, 2009

SOURCE: LE code -during cycle the drum doesn't spin but just clicks

http://www.howtomendit.com/answers.php?id=28214
click the link directly 

Anonymous

  • 2 Answers
  • Posted on Feb 21, 2010

SOURCE: LG wash machine # wm 2277 hb front loader display flashes LE wont

We had the OE message come up and did the above procedures...that didn't fix it. I removed the dual pump modules (they come off in one piece...one is the recirculating pump, the other is the drain pump). Turns out, the drain pump impeller design sucks. Even though it turned when I put power to the pump, that doesn't mean your pump isn't bad. Once it is under load pumping water, the impeller can slip where the pin connects to it from the motor. We replaced the motor for $60 and that fixed the problem. Our unit is at least three years old and we have a family of four, so it does get used quite often. Nobody told us about the filter at the bottom of the unit and I figure if we knew this ahead of time, we probably could have avoided the impeller issue...but it is still a sub-par designed motor/impeller. The new one I ordered looks like an updated design so I don't see this happening again. It is quite easy to remove and replace the pump, btw.

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Related Questions:

0helpful
1answer

My lg washer, wm2277hw, has the LE error code, so how do I manually make it spin to extract the water.

Hi

Error code LE indicates that either the motor is not turning or has locked up for some reason. It can also be due to Hall sensor which monitors direction and speed of the motor. If the sensor is faulty then also this error appears. Motor lock can be caused by several things from a loose connector, to a bad motor. To make sure it's not a locked motor, try turning the drum with your hand. And, if there is any resistance while turning the drum or the drum doesn't move freely then the motor is locked and you'll need to get it replaced. If the motor seems to be fine then you would need to replace the Hall Sensor. To replace the hall sensor, take the back cover off. Take the big nut off and remove the motor rotor. Remove the bolts holding the motor windings. Remove the electric plug on the sensor and unclip it from the motor winding. Hope this helps...please post back for further assistance.

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MY husband overloaded my WM2077 CW and the LE light went on and now it wont spin what can I do?

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Error code LE indicates that either the motor is not turning or has locked up for some reason. It can also be due to Hall sensor which monitors direction and speed of the motor. If the sensor is faulty then also this error appears. Motor lock can be caused by several things from a loose connector, to a bad motor. To make sure it's not a locked motor, try turning the drum with your hand. And, if there is any resistance while turning the drum or the drum doesn't move freely then the motor is locked and you'll need to get it replaced. If the motor seems to be fine then you would need to replace the Hall Sensor. To replace the hall sensor, take the back cover off. Take the big nut off and remove the motor rotor. Remove the bolts holding the motor windings. Remove the electric plug on the sensor and unclip it from the motor winding. Hope this helps...please post back for further assistance.

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Error code LE indicates that either the motor is not turning or has locked up for some reason. It can also be due to Hall sensor which monitors direction and speed of the motor. If the sensor is faulty then also this error appears. Motor lock can be caused by several things from a loose connector, to a bad motor. To make sure it's not a locked motor, try turning the drum with your hand. And, if there is any resistance while turning the drum or the drum doesn't move freely then the motor is locked and you'll need to get it replaced. If the motor seems to be fine then you would need to replace the Hall Sensor. To replace the hall sensor, take the back cover off. Take the big nut off and remove the motor rotor. Remove the bolts holding the motor windings. Remove the electric plug on the sensor and unclip it from the motor winding. Hope this helps...please post back for further assistance.

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10 min after starting washing LE error code is on a screen, even if washer is empty. THank you

Hi

Error code LE indicates that either the motor is not turning or has locked up for some reason. It can also be due to Hall sensor which monitors direction and speed of the motor. If the sensor is faulty then also this error appears. Motor lock can be caused by several things from a loose connector, to a bad motor. To make sure it's not a locked motor, try turning the drum with your hand. And, if there is any resistance while turning the drum or the drum doesn't move freely then the motor is locked and you'll need to get it replaced. If the motor seems to be fine then you would need to replace the Hall Sensor. To replace the hall sensor, take the back cover off. Take the big nut off and remove the motor rotor. Remove the bolts holding the motor windings. Remove the electric plug on the sensor and unclip it from the motor winding. Hope this helps...please post back for further assistance.

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How do you replace a lg drain pump for model WM2277H? Washer shows error message LE and will not drain

Hi

Error code LE indicates that either the motor is not turning or has locked up for some reason. It can also be due to Hall sensor which monitors direction and speed of the motor. If the sensor is faulty then also this error appears. Motor lock can be caused by several things from a loose connector, to a bad motor. To make sure it's not a locked motor, try turning the drum with your hand. And, if there is any resistance while turning the drum or the drum doesn't move freely then the motor is locked and you'll need to get it replaced. If the motor seems to be fine then you would need to replace the Hall Sensor. To replace the hall sensor, take the back cover off. Take the big nut off and remove the motor rotor. Remove the bolts holding the motor windings. Remove the electric plug on the sensor and unclip it from the motor winding. Hope this helps...please post back for further assistance.

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I have a lg tromm wm2277hb and it's not spinning. The le error code is coming on. I tried to unplug the unit and press and hold start button and then the power button for 5 seconds. Then tried the...

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Error code LE indicates that either the motor is not turning or has locked up for some reason. It can also be due to Hall sensor which monitors direction and speed of the motor. If the sensor is faulty then also this error appears. Motor lock can be caused by several things from a loose connector, to a bad motor. To make sure it's not a locked motor, try turning the drum with your hand. And, if there is any resistance while turning the drum or the drum doesn't move freely then the motor is locked and you'll need to get it replaced. If the motor seems to be fine then you would need to replace the Hall Sensor. To replace the hall sensor, take the back cover off. Take the big nut off and remove the motor rotor. Remove the bolts holding the motor windings. Remove the electric plug on the sensor and unclip it from the motor winding. Hope this helps...

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Error code LE indicates that either the motor is not turning or has locked up for some reason. It can also be due to Hall sensor which monitors direction and speed of the motor. If the sensor is faulty then also this error appears. Motor lock can be caused by several things from a loose connector, to a bad motor. To make sure it’s not a locked motor, try turning the drum with your hand. And, if there is any resistance while turning the drum or the drum doesn’t move freely then the motor is locked and you’ll need to get it replaced. If the motor seems to be fine then you would need to replace the Hall Sensor. To replace the hall sensor, take the back cover off. Take the big nut off and remove the motor rotor. Remove the bolts holding the motor windings. Remove the electric plug on the sensor and unclip it from the motor winding. Hope this helps...

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4helpful
2answers

Spinning Motor is overloading

Hi


Thanks for using FixYa. LE error is a communication error between the control board and the motor. In you LG washer the Hall Effect sensor board monitors the direction and speed of the motor and sends this information to the control board. Usually the issue is with this Hall Effect sensor going bad and should be replaced. However, to make sure it’s not a locked motor, try turning the drum with your hand. And, if you feel some resistance while turning the drum or the drum doesn’t move freely then the motor is locked and you’ll need to get it replaced. If it is fine then it is the Sensor. Please do rate the solution if the issue is resolved or post a comment for further assistance.


Thanks
Rylee
0helpful
1answer

LG WM14225fd will not spin and le code

The most common cause is over-sudsing in the machine. Overloading the wash with too much laundry may also cause the LE error code.
(Load Error) can be an unbalanced load. Or, excessive use of soap causing too much suds, which can drag on the inner tub. Add only 1 tablespoon of HE soap max. per load.
Or maybe your Hall sensor died the part number is 6501KW2001A
4helpful
4answers

LG Washing machine - WM14225FD. Error LE showing

I'm sorry I only have service info on US market models, but this info might help.

LE codes are extensively covered in past Fix-Ya solutions, but are generally caused by only a handful of things. 1. the " Load Error " can be a very off balanced load. 2. excessive use of soap leads to too much suds, and thus drag on the inner tub. (use 1 tablespoon of HE soap max. per load) or 3. the Hall sensor (part number 6501KW2001A) has failed. The hall sensor is rather easy to replace, and is covered by a seven year part warranty. Take the back cover off. Take the big nut off and remove the motor rotor. Remove the bolts holding the motor windings. Remove the electric plug on the sensor and unclip it from the motor winding. Snap new sensor on and reassemble. Usually takes under a half hour. On a difficulty scale of 1 - 10, it might rate a 4. This should be a Fix-Ya for your machine, and at basically no cost!
In the US, find a service provider using your zip code at http://us.lgservice.com/index_b2c.jsp or call LG at 800-243-0000
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