SOURCE: Drum will not spin
I unplugged the machine for 1 hour and the computer reset, and it is working fine
SOURCE: LG TROMM WASHING MACHINE FRONT LOAD
Hi there,
Here is text of very helpful email from LG
When you receive the LE error code, unplug the machine for approximately 15 - 20
minutes. This will reset the microprocessor.
The LE error code can be an indication of several different issues.
The most common cause is over-sudsing in the machine. Many times owners
experiencing the LE error code are using regular detergent. It is recommended to
use a high efficiency or low sudsing detergent. Many of the leading detergent
manufacturers have a high-efficiency (HE) selection. The HE detergents are
designed for lower suds levels and enhanced cleaning performance in
front-loading washers.
Overloading the wash with too much laundry may also cause the LE error code. A
good rule is to load the washer until the clothes in the drum are no more than
three-fourths of the way up the window of the door. This will allow them
sufficient room for tumbling. The clothing having sufficient room to tumble is
more important than either the weight or the number of items in the washer. It
is the tumbling action that provides the washing effect.
Lastly, a breakdown in the signal between the microprocessor and the motor may
cause the error code. This can occur if there is a loose wire, dislodged ball
sensor, or if the shipping bolts are removed prior to situating the washer. . In
this case, a servicer would need to take a look at the unit. In this case, you
will need a service center to look at your unit. For service assistance, please
visit our website at us.lgservice.com Click on "Service Center". Enter your
zipcode and product type. Click search.
In the event that you cannot find a service center, please call 1-800-243-0000
for assistance. There, an agent will be able to provide you with an Authorized
LG Service Center in your area.
Please have your model and serial number available along with your zip code when
you call. If you have a customer service issue, please let the agent know and
they will set up a customer service file for you. If your unit is under the
factory warranty, your purchase receipt will validate the warranty.
Business hours are 24 hours a day, 7 days a week.
I have taken the liberty of providing some hints and additional information that
may be helpful concerning your LG washer.
If you must use a regular detergent, you will only need to use 1/2-1/3 the
amount you would normally use in a conventional top-loading machine. However,
the HE and the conventional detergents are different formulae, and your machine
will not perform as efficiently or effectively. Using half the required amount
of regular detergent will
give half the cleaning performance. As the new LG washers accept a larger than
usual load, the cleaning performance could be further reduced. In addition to
the reduced cleaning, there will be oversudsing. The excess suds will cause the
washer to stop and rid itself of the suds before continuing its cycle. Getting
rid of the detergent will further reduce cleaning performance.
Using too much detergent can cause a build-up on the outer drum over time, which
can result in mold and even mildew growth in your washer. Should this occur, do
a load of whites on the SANITARY cycle. Use the extra rinse and stain options.
Use NO detergent and use a liquid bleach. This will remove the build-up and any
odors accompanying it. This procedure may need to be repeated a couple of times
depending on the degree of build-up.
The washing time may vary by the amount of laundry, water pressure, water
temperature, and other using conditions.
The 'SenseClean Washing System' has a built-in turbidity sensor that measures
the detergent/suds residue in the water during the rinse and then makes an
adjustment of time and water usage based on the detected residue level.
The machine will detect an imbalance and attempt to correct it. If the imbalance
is detected or if the suds removing program operates, the wash time will be
increased.
A built-in water heater in the washer assures that incoming water is the correct
temperature to optimize cleaning performance. Most laundry detergents must be
activated at certain temperatures to work correctly. We use thermisters
(electronic thermostats that have a high degree of accuracy) to detect incoming
water temperatures. Our 1000-watt heater adjusts the incoming water to ensure
superior thermal action performance.
You won't see a "visible" water level in the window of the unit. The water is
pooled in the inner drum. RollerJets are built into the baffles of the washer.
The holes in the baffle collect water and re-circulate it during the wash. This
increases the mechanical action to achieve best cleaning performance. The
rollers gently move fabrics
along in the wash cycle.
This action aids in reducing the amount of water required for thorough
cleansing. In contrast with a top-loading machine, which always fills the
machine to a precise measured level of water, depending on the size of load you
select (small, medium, large), the LG machine will "sense" the size of the load
and only recirculate a minimal amount of water, thus making it very energy
efficient, efficient in the use of detergents, and extremely efficient in its
water usage.
Forced Water Circulation in the washer pumps water during the wash. It
recirculates it back up and over the laundry to further increase mechanical
action and cleaning performance.
With front loading washers, the door seals so very tightly unlike a conventional
machine, that it is recommended to dry the seal when you are done with your
laundry for the day to prevent an atmosphere where mold and mildew can grow.
To get the best results, sort clothes into loads that can be washed with the
same wash cycle. Different fabrics need to be washed in different ways. Always
sort dark colors from pale colors and whites. Wash separately as dye and lint
transfer can occur causing discoloration of white clothing. If possible, do not
wash heavily soiled items with lightly soiled ones.
Combine large and small items in a load. Load large items first. Large items
should not be more than half the total wash load. Do not wash single items. This
may cause an out-of-balance load. Add one or two similar items.
Hope This help
Good Luck!!!
neo
SOURCE: LG Washing machine - WM14225FD. Error LE showing
I'm sorry I only have service info on US market models, but this info might help.
LE codes are extensively covered in past Fix-Ya solutions, but are generally caused by only a handful of things. 1. the " Load Error " can be a very off balanced load. 2. excessive use of soap leads to too much suds, and thus drag on the inner tub. (use 1 tablespoon of HE soap max. per load) or 3. the Hall sensor (part number 6501KW2001A) has failed. The hall sensor is rather easy to replace, and is covered by a seven year part warranty. Take the back cover off. Take the big nut off and remove the motor rotor. Remove the bolts holding the motor windings. Remove the electric plug on the sensor and unclip it from the motor winding. Snap new sensor on and reassemble. Usually takes under a half hour. On a difficulty scale of 1 - 10, it might rate a 4. This should be a Fix-Ya for your machine, and at basically no cost!
In the US, find a service provider using your zip code at http://us.lgservice.com/index_b2c.jsp or call LG at 800-243-0000
SOURCE: LE code -during cycle the drum doesn't spin but just clicks
http://www.howtomendit.com/answers.php?id=28214
click the link directly
SOURCE: LG wash machine # wm 2277 hb front loader display flashes LE wont
We had the OE message come up and did the above procedures...that didn't fix it. I removed the dual pump modules (they come off in one piece...one is the recirculating pump, the other is the drain pump). Turns out, the drain pump impeller design sucks. Even though it turned when I put power to the pump, that doesn't mean your pump isn't bad. Once it is under load pumping water, the impeller can slip where the pin connects to it from the motor. We replaced the motor for $60 and that fixed the problem. Our unit is at least three years old and we have a family of four, so it does get used quite often. Nobody told us about the filter at the bottom of the unit and I figure if we knew this ahead of time, we probably could have avoided the impeller issue...but it is still a sub-par designed motor/impeller. The new one I ordered looks like an updated design so I don't see this happening again. It is quite easy to remove and replace the pump, btw.
Hi
Error
code LE indicates that either the motor is not turning or has locked up for
some reason. It can also be due to Hall sensor which monitors direction and
speed of the motor. If the sensor is faulty then also this error appears. Motor
lock can be caused by several things from a loose connector, to a bad motor. To
make sure it's not a locked motor, try turning the drum with your hand. And, if
there is any resistance while turning the drum or the drum doesn't move freely
then the motor is locked and you'll need to get it replaced. If the motor seems
to be fine then you would need to replace the Hall Sensor. To replace the hall
sensor, take the back cover off. Take the big nut off and remove the motor
rotor. Remove the bolts holding the motor windings. Remove the electric plug on
the sensor and unclip it from the motor winding. Hope this
helps...please post back for further assistance.
Daniel
Hi
Error
code LE indicates that either the motor is not turning or has locked up for
some reason. It can also be due to Hall sensor which monitors direction and
speed of the motor. If the sensor is faulty then also this error appears. Motor
lock can be caused by several things from a loose connector, to a bad motor. To
make sure it's not a locked motor, try turning the drum with your hand. And, if
there is any resistance while turning the drum or the drum doesn't move freely
then the motor is locked and you'll need to get it replaced. If the motor seems
to be fine then you would need to replace the Hall Sensor. To replace the hall
sensor, take the back cover off. Take the big nut off and remove the motor
rotor. Remove the bolts holding the motor windings. Remove the electric plug on
the sensor and unclip it from the motor winding. Hope this
helps...please post back for further assistance.
Daniel
Hi
Error
code LE indicates that either the motor is not turning or has locked up for
some reason. It can also be due to Hall sensor which monitors direction and
speed of the motor. If the sensor is faulty then also this error appears. Motor
lock can be caused by several things from a loose connector, to a bad motor. To
make sure it's not a locked motor, try turning the drum with your hand. And, if
there is any resistance while turning the drum or the drum doesn't move freely
then the motor is locked and you'll need to get it replaced. If the motor seems
to be fine then you would need to replace the Hall Sensor. To replace the hall
sensor, take the back cover off. Take the big nut off and remove the motor
rotor. Remove the bolts holding the motor windings. Remove the electric plug on
the sensor and unclip it from the motor winding. Hope this
helps...please post back for further assistance.
Daniel
Hi
Error
code LE indicates that either the motor is not turning or has locked up for
some reason. It can also be due to Hall sensor which monitors direction and
speed of the motor. If the sensor is faulty then also this error appears. Motor
lock can be caused by several things from a loose connector, to a bad motor. To
make sure it's not a locked motor, try turning the drum with your hand. And, if
there is any resistance while turning the drum or the drum doesn't move freely
then the motor is locked and you'll need to get it replaced. If the motor seems
to be fine then you would need to replace the Hall Sensor. To replace the hall
sensor, take the back cover off. Take the big nut off and remove the motor
rotor. Remove the bolts holding the motor windings. Remove the electric plug on
the sensor and unclip it from the motor winding. Hope this
helps...please post back for further assistance.
Daniel
Hi
Error
code LE indicates that either the motor is not turning or has locked up for
some reason. It can also be due to Hall sensor which monitors direction and
speed of the motor. If the sensor is faulty then also this error appears. Motor
lock can be caused by several things from a loose connector, to a bad motor. To
make sure it's not a locked motor, try turning the drum with your hand. And, if
there is any resistance while turning the drum or the drum doesn't move freely
then the motor is locked and you'll need to get it replaced. If the motor seems
to be fine then you would need to replace the Hall Sensor. To replace the hall
sensor, take the back cover off. Take the big nut off and remove the motor
rotor. Remove the bolts holding the motor windings. Remove the electric plug on
the sensor and unclip it from the motor winding. Hope this
helps...please post back for further assistance.
Daniel
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