Question about Seagate Computers & Internet
You might consider the following steps first :
1) Try to remove the USB-cable from your PC. Now try to re-attach it to another USB-port at your PC.
2) Try to connect this external disk to another PC.
First of all, you should check if your harddisk is still under warranty and even may give it a call at Toshiba customer-service for help.
If you've lost warranty or prefer to solve it yourself, you can go for the following steps :
3) If this didn't solve the problem, there's a chance there's an internal failure of electronic components at your USB-enclosure. In such case it's best to remove the disk and see if you can reconnect it inside your computer to the motherboard. If the problem is solved, than, yes, it was a failure at the USB-enclosure. It's time to look for a different USB-enclosure which you can buy quite cheap online, or at a local store.
4) If the problem still maintains, you're problem is a bit larger: the harddisk got seriously damaged / defective.
Posted on Oct 15, 2013
Testimonial: "Thanks a lot B. Boelens for your support, however that did not work. I got no problems with the USB port on my laptop, also the portable disk has no hardware issues, something went wrong with the parameter! Have you got a way to fix the parameter? Thanks a million"
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
I had the same problem some have posted about. I had a lot of data on my drive and then one day it didn't show up in "My Computer" anymore. I had to assign a separate drive letter to the external drive.
Plug in the drive.
Right click on "My Computer"
Click on "Manage
Click on "Disk Management"
On the bottom half of the right side you should find "My Book" assigned to a disk number.
Right click on "My Book"
Click "Change Drive Letter and Paths"
Select a new drive letter and hit OK
Hope this helps some people out.
Posted on Nov 06, 2008
The PSU for my Maxtor 500Gb 9NZ2A4-500 drive is 12V DC, 2A rating, 2.1mm "plug" with centre "hole" as positive.
Posted on Nov 24, 2008
Tips for a great answer:
Feb 27, 2014 | Computers & Internet
May 09, 2012 | Toshiba 250GB TOSHIBA USB 2.0 PORTABLE...
Nov 17, 2010 | Seagate FreeAgent Pro - 500GB, 7200 RPM,...
Mar 11, 2010 | Toshiba HDDR500E04XL 500 GB USB Hard Drive
Sep 17, 2009 | Seagate FreeAgent Pro - 500GB, 7200 RPM,...
Sep 10, 2009 | SimpleTech 500GB SimpleDrive Pro External...
May 03, 2009 | SimpleTech 250GB USB2.0 7200 RPM External...
Jan 19, 2009 | Western Digital My Book Home Edition 500...
Jul 24, 2008 | Western Digital My Book Essential Edition...
62 people viewed this question
Usually answered in minutes!