Motorola SURFboard Cable Modem
Problem for Motorola SURFboard Cable Modem

Hello, i having problems with my internet




By stblue90 on Apr 24, 2009

" "
Hello, i having problems with my internet connection. I have the charter 5mb service. I am using a Motorola surfboard modem and a Belkin router. Most of the time the connection is fine, however many times throughout the day, especially first thing in the morning, the online light on the modem is not solid therefor no connection. Other times the modem is fine, but the connection light on the router is off, therefor no connection to our wireless notebooks. It happens if we are on the internet and all of a sudden we can surf the net, i go and check the connections, and one or both of the router/modem is disconnected. And also when we are not using the computers, i will walk into the room and notice that the connection light isnt solid on either the modem or router. IN order to fix this i am having to unplug both and plug in modem first til it gets all solid lights, then plug in the router then it usually comes back on, but its annoying and i am getting disatisfied with not knowing whether or not i am going to have a connection from one moment to the next, any help you could offer would be greatly appreciated.

Clarification Request

Posted by Jazzman_ATL on Apr 24, 2009

Have you contacted Charter?  The first thing that they will want to know is if it happens when you have a pc directly to the modem?  They can check your modem stats to make sure that they are within specs but they will not help with your router.  You can look at your stats........http://192.168.100.1/

Popular Solutions for Motorola SURFboard Cable Modem


Questions and Unsolved Problems for Motorola SURFboard Cable Modem


Do you recommend Motorola SURFboard Cable Modem?
Answer

Answer
the link led all the time flashing why is that??

Answer
want driver for epivalley sxc-1080 usb modem (Tata Indicom Plug2Surf) for windows 7 32-bit

Answer
arris modem resets itself and does not come back on for hours leaving me unable to connect to... (More)

Answer
unlock smart bro broadband modem


Didn't find what you were looking for?

Describe your problem:

Select a Category:







Ask our Experts

 

Solve Your Problem Now!
Chat Live with an Expert
Chat Now
Browse popular Problems
More Common Problems
Most Common Problems for:
For Motorola SURFboard Cable Modem:

Top Modem Experts

Rank: Guru Guru  

Solutions: 3670
Member Since: June 2007

Experience: Semi retired, was network administrator, proficient with hardware, software, networks, CAD systems

Ask Me
Find more Modem Experts

Top Computer & Laptop Repair

(877) 729-0812
We connect to your computer over the Internet to...
Remote Repair

(513) 874-3306
We fix and repair laptop motherboard no video, no...
LaptopOnCall Inc.


       
Solve Your Problem Now!
Chat Live with an Expert
Chat Now

X
Continue
When the original poster rates a solution that was given to his own problem, that rating is locked!
X

Are you sure the solution content is Inappropriate?
   
Tech buddies can communicate directly to answer questions. Become a Tech Buddy and have direct access to your favorite expert for FREE!
Insert Link
Insert Image
Insert You-Tube clip
Insert List
Insert List
Spell Check

What is this?



Select