Question about Arris SURFboard Cable Modem
Have you tried checking the physical connection of the modem? and please unplug anything else that is connected to the modem while trouble shooting. 1st powercycle the modem thats unplugging the power cord from the modem for a bout 6 to 10 secs. then plug it back it. go to your modems defualt gateway.if you dont know it. it should be written on the modem as well.check for winsock errors. and ping errors as well. if everything is ok, but still having a problem. there might be an emi/rfi electro magnetic interference or radio frequency interference. thats why its advisable to unplug a router. but the main problem might be the router. always obtain the ip and set it to dhcp and that should do the trick.
Posted on May 10, 2010
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Posted on Jan 02, 2017
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