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First, I need to admit it. This is the worst printer I have ever used. I had all kond of troubles with it.
The skipping labels problem was my misery for 2 days to. I had to find out that my labels were falling out of the printing area generating a new page (label). Go back fix your width. Make sure your label fits one page (label). Print again. That's what I did. Good luck.
because if label lengh is ex. 20mm and you set up label print area as 21mm, it will over the size and it will skip the next one. the print area shoul be less than the label length. please verify software or driver.
Do you use adhesive labels? It looks like the printer is unable to make the difference betwen the labels. Verify that the printer it's not set on Continuous mode for the media type. Verify if there is any label (or pice of label) stiked on the upper media sensor (gap sensor). You can locate the upper media sensor using the User Manual (page 74). There is an User Manual available for download from Zebra website. You will find there precious information. The manual is very explicit and you will learn how to maintain your printer and how to troubleshoot some common errors. Clean your printer, assure to put the supplies on the right path, close the printhead and press Pause to enter in Ready state.
You can clean the sensor with an coton cloth dampened into isopropylic alcohol.
Do you use adhesive labels? It looks like the printer is unable to make the difference betwen the labels. Verify that the printer it's not set on Continuous mode for the media type. Verify if there is any label (or pice of label) stiked on the upper media sensor (gap sensor). You can locate the upper media sensor using the User Manual (page 74). There is an User Manual available for download from Zebra website. You will find there precious information. The manual is very explicit and you will learn how to maintain your printer and how to troubleshoot some common errors. Clean your printer, assure to put the supplies on the right path, close the printhead and press Pause to enter in Ready state.
You can clean the sensor with an coton cloth dampened into isopropylic alcohol.
The printer is not calibrated to the media length. You need to perfrom a calibration with the labels loaded. This is in the users manual on how to do it. The printer should be set to automatically do this when powered up.
He are the steps you need to calibrate your printer
Label Length Calibration Note: This is typically the only procedure required when first installing the labels.
1. Load the printer with media and ribbon.
2. Press the printer front panel MODE key until the CALIBRATE LED is lit.
3. Press the FEED key and allow the labels to feed.
4. When the labels have stopped press the MODE key once to save the value in memory.
The first thing I would do is to default the printer then run a width calibration. The instruction are in the user's manual that should have come with the printer. If the instruction did not come with the printer I can provide the instruction.
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