Question about KitchenAid KSM150PS Artisan Series Stand Mixer
Sounds as if the problem is with the assembly and/or the adjustment of the control plate. The Service Manual can be found at:
Posted on Oct 02, 2016
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Posted on Jan 02, 2017
Hi. Goto kitchenaid.com and download the parts catalog for your mixer model, these drawings will assist you in the disassembly and reassembly of your mixer.
You'll need to replace the speed control in your mixer. This is a common problem. Be prepared to wait at least a month for your parts to arrive. Unplug your mixer before you open it up.
If you're still under warranty call kitchenaid!
If this solution has assisted you, please rate it. Good luck! ricardok45
Posted on Mar 21, 2009
Hi GERALD. You don’t provide your model number so I can only provide a ‘generic’ solution to your problem.
More than likely when you inadvertently stripped the plastic (worm) gear the speed control assembly was also damaged electronically. That’s why you get the higher speeds but not the lower speeds.
I’ll assume you already have your mixer’s Parts List manual on-hand. If you're lacking one, you can download it from the KA website http://www.kitchenaid.com/flash.cmd?/#/page/home.
Click on Customer Care>Locate Manuals & Guides> Enter the 6 character model number and select a file under Parts List (and then check to see it this matches your mixer model).
Turn to pages titled "Motor And Control Parts", which provides an exploded view for the disassembly and reassembly of your mixer’s electrical components, along with all the parts. You’ll want to focus on "Control Plate Assembly."
First inspect around the control plate assembly to ensure all the wire connections are OK. It's possible a connection has come loose during the reassembly from your first repair. Unfortunately the whole controller assembly is fabricated on a little PC board which was not meant to be 'home fixed', and my 'expertise' ends there. A local small appliance repair shop should be able to determine if the controller assembly is functioning properly or not, or you can just order replacement parts without the testing.
As far as parts go, here are four potential vendors in no particular order: RepairClinic.com; mendingshed.com; searspartsdirect.com; partstore.com. Prices for the same part can vary widely between vendors, so do your comparison shopping.
Here are five potential vendors in no particular order: RepairClinic.com; mendingshed.com; searspartsdirect.com; partstore.com; and Grainger.com. You should be search for ‘food grade grease’. Prices can vary widely between vendors, so do your comparison shopping.
Finally, here are some links to several excellent websites that detail the disassembling/reassembly of a KA Mixer that are good to have in your ‘toolbox’.
If this solution was helpful, please rate it, thanks! – hslincoln
Posted on Dec 18, 2009
Motor brushes are fairly cheap to buy. It sounds like the first place to start: http://kitchenaidmixerspares.co.uk/Home/tabid/36/ProductID/88/Default.aspx
Posted on Jan 24, 2010
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