I have a panasonic lcd projection tv and 1 week ago i noticed a permanet light green spot in the upper middle of my screen size of a baseball and a light pink spot about the size of a golfball on the lower right hand corner! i got this tv in dec 2005 and now its all screwd up! help me my brothers!
(Yes, this is a cross-post from another thread...I just wanted to help everyone on the various threads on this issue...please do not flame me)
Ok...once and for all I will explain the fix (in detail...which has been missing)...
1) Firmware updates do not fix this problem. I had this problem, and updated my firmware to the latest versons without success. Also, cleaning the light engine (or any other part) does not fix this problem. If you cleaned your TV and your problem disappeared, you had a different problem.)
2) This repair requies a special tool from Panasonic. The tool is part number LSUQ0100. It is light grey in color, and is roughly 7" x 5" x 1" in size. It has diagnostic lights on it, and a button to press to start the procedure. This tool is used to reprogram your EEPROM. Again, this is VERY different than flash upgrading your firmware.
3) To repair the TV, the repairman must remove the lower back of the unit and plug the long, 5-wire connector (5 individual wires terminated to one female connector end - reminds you a bit of an old-style CD-ROM audio cable used in computers) into a male recepticle on the light engine.
4) The procedure takes roughly 6-7 minutes to complete. The TV remains on during the procedure (yeah, I was a bit surprised too). About mid-way through the procedure, your colored ball-shaped blotches will just disappear....no on-screen progress bar, no bright flash, the spots just disappear in the blink of the eye.
5) CALL PANASONIC!!! They are standing behind these TVs, and are covering these in-home repairs free-of-charge - EVEN IF YOUR TV IS OUT OF WARRANTY. Mine was out of warranty by over a year. The Panasonic rep was very kind, but did explain that this is the only repair for these TVs that they will cover out of warranty, as it was a defect in the manufacture of the unit - all other repairs are at the expense of the customer.
Good luck to all - I hope this helps some of you!
Cheers to Panasonic for standing behind their products like this....you don't see that very much these days!
Thanks,
Chris
I had the same problem, first a blue spot then a green spot showed up. I contacted Panasonic Customer Support. They sent someone out and they fixed the TV for free. They reprogrammed the EEPROM chip in the TV. It is a defect.
So long as it is not happening by something you have done. It will be fixed free of charge. Call them, it solves the problem.
I also had the same green spot on a nearly 3 year old TV. I found a local authorized repair shop through Panasonic's website and gave them a call. Although the lady who answered the phone had no knowledge of Panasonic's coverage, the technician did. I received a call later asking when they could come out and fix it. A few days later, he came by and 20 minutes later the problem was fixed. No charge. Good job Panasonic in standing behind your products.
Call Panasonic- They are aware of the problem. After describing the problem, Panasonic contacted the local authorized TV repair store, set up an appt. and fixed the problem. They updated the firmware that solved the golf ball size spot. My TV was purchased in Nov. 2005. 1-800-211-7262
Im wondering if the blue green and red light are going out in the tv?
Thanks ChrisM510........I just started noticing my green and pink spots on my panasonic 61 inch lcd projection TV. I bought the tv back in nov of 2004 when lcd televisions just had reached the market. I payed a pretty good "penny" for the television at the time. I called panasonic, they had no problem sending someone to fix the TV. They were kind and aware of the problem. The service will be provided in 5 days. I will let everyone know the outcome of the TV. PANASONIC is standing by their product!!!!! You don't see this everyday. Thank you ChrisM510 again, and Panasonic
I tried that and it did not work. I also called Pansonic to get an eprom upgrade but hey insisted that the eprom upgrade does nothing for the picture and has more to do with the cable card. Appreciate any other suggestions.
I want to thank ChrisM510- his suggestion solved the problem.. I called Panasonic and though it took time to explain, and my TV is out of warranty, they sent someone today and he took care of the problem. I greatly appreciate the detailed answer - my green and pink spots are gone from my 61 in LCD Panasonic Projection TV now.
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Easy fix. I had the same green spot on PT-52LCX65 and I removed the front panel (no screws). In the center is a panel that has two screws. Remove them and pull the cover off. There you will find the projection bulb. Do not clean the bulb but instead the base. Use a damp cloth to wipe the dust off the black disk (the base of the projection bulb housing). Apparently the dust through static electricity may cause enough magnetism to distort your picture. Hope this helps.
JK
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I have just noticed to same problem with my Panasonic PT-44LCX65. There is a bright green glow on the bottom and middle of my TV. This sux!!!
I have a problem with red in certain spots on the screen. For example, a person on the screen might have red "outlines" on their face. Please tell me this is a dust problem, if not, I have heard it might be the main board? Is that an expensive part to find?
We also have a green spot on our PT-44LCX65, but we do not have the pink spot you are refering to. We have tried to blow out the dust with compressed air and even ordered a new lamp to see if that would fix the problem. Still the spot remains.
I have the same model, and same probelm. I was not able to fix by cleaning the base area. I have not yet tried to replace/clean bulb, but from the sounds of it, it won't matter. Panasonic should step up to the plate and provide some relief/credit to damaged customers...don't you think????
panasonic pt-44lcx65 44" lcd tv. green, red, blue spots 2" in diameter about 10 red, 10 blue and 2 green- more every day- tried the "cleaning the base thing-no change. with the bulb issue and the spots- key is to never, ever, ever buy a Panasonic tv
I have the same problem with a green light in the corner
Have the same problem with the green light. Has anyone had luck with Panasonic stepping up?
Light Green and Pink spots on top of screen. Panasonic 61" RP HD LCD. Just a couple years old. I replaced the bulb recently ( $300 ) and did try cleaning the base but it has no effect. I see the bright pink and green spots ( one of each ) when there is primarily a light blue background. Can't see during dark backgrounds. Pls help. Football season is about to start.
same geen spot as the rest of you.
I also have two green spots and one pink spot on my tv and yes they are the size of a golf ball
I recently has a neighborhood repairman come in and replace the lamp
yeppers green and blue spots here. I am on phone right now with panasonic, I am being told its out of warrenty. (waiting on a supervisor)
I have a light spot on my 61" Panasonic LCD HDTV in the upper middle and just slightly to the right of the screen. I already had the bulbs changed about 6 months before the problem started. I have seen a couple of posts with similiar problems, but my "bright spot" does not go away after having the TV on for an extended period of time. Please let me know what I can do. I bought an extended warranty from Circuit City which is now closed down.
I followed the instructions here and got my TV fixed with no problems, for free. Thank you very very much for the advice.
Same problem PT-44LCX65
We also have a PT-44LCX65 with spots on the picture, with a cablecard too. We called Panasonic but they do not do anything special, no acknowledgement of a known problem, but just refer us to local servce shops. I was not able to talk to any technicians there who might know about this specific problem and whether it was a simple eeprom fix or not, but instead would have to pay for a service call or drop the TV off and pay 50 or 95 to have them check it from scratch. Prolly not worth the gamble with 44" tvs on sale round 500 nowadays. After this call I learned that Panasonic had sent a tech out a year ago (2010) and he wanted around 200 to reprogram the eeprom (abl electronics in detroit area). No free fixes here I guess...
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