Question about Fisher and Paykel Fisher Paykel Intuitive Eco Washer IWL15

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Fisher Price Kid TOugh DVD player reads disc error

Every dvd placed in the machine gets a disc error.  It is fully charged.  We have only had it since December!  Help!

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Contact Fisher Price at 1-800-432-5437 and request a refund. They will mail you a refund check for the purchase amount if you are still within the one year warranty period. Make sure you have the original copy of your receipt. They will send you a USPS Delivery Confirmation via email with a special barcode. It will take approximately 4-6 weeks to receive your refund check. This seems like a pretty common problem. They didn't hesitate to offer a refund when I called. Hope this helps. By the way, you will be sending it to Mattel Returns, 636 Girard Ave, East Aurora, NY 14052-1824, make sure you get a delivery confirmation before you send your item back.

Posted on Jul 31, 2009


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Posted on Jan 02, 2017


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Jul 24, 2011 | Fisher Price Kid Tough DVD Player

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Kid tough portable dvd player wont charge,but red light blinks when you plug it up

sorry that definately means that the battery is defective if it is still under warranty i would advice returning it please make payment as soon as possible thank you also if you need help finding a battery i would be happy to help

Jan 19, 2011 | Fisher Price KidTough 32 in Portable DVD...

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Where can i go to fix my sons fisher price kid tough dvd player

Hello Steph,
First off, my name is Marc, and I am from New Jersey. If by any chance you live anywhere close to me, and still need your dvd player fixed, I can personally fix this item without any hassle. (Depending on the specific issue you are having)
First, I must ask a couple questions of you...
  • When did you purchase this item?
If the date of purchase is within 1 year, you should call Fisher Price's customer service directly (1-800-747-8697). The number is toll-free and they are open everyday from 7 a.m. - 10 p.m. (Central Time)
If you are, then call them... I know for a fact that in cases like these, they are normally very good with these issues, and will offer you a no hassle refund.
  • Also, what is the exact issue are you having?
This is important for me to know, just because I have successfully repaired two of these devices. One repair was to fix the issue with failing to read the disc properly, and the other was a battery/power supply issue. If the problem you are having with this device does not match either of these, then please be quite detailed about the troubles you are having.
If need be, please feel free to contact me day or night at Otherwise, I wish you the best.
Sincerely, Marc C.

Nov 28, 2010 | Fisher Price Kid Tough DVD Player

1 Answer

What does it mean when the fisher price kid tough dvd player red light is blinking?

I'm not sure which light you are referring to but my daughters dvd player blinks on the side right by the brightness controls when it is charging.

Nov 19, 2010 | Fisher Price Kid Tough DVD Player

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Fisher price kid tough dvd player keeps blinking red and doesn't play or charge

Call fisher price and tell them and they will refund up to $150.00 without a receipt if you paid more then that then you have to have receipt showing that. All of the kid tough dvd players are breaking thats why they are not selling them anymore. I hope I was helpful.

Nov 02, 2009 | Televison & Video

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