Question about Fisher and Paykel Fisher Paykel Intuitive Eco Washer IWL15
Every dvd placed in the machine gets a disc error. It is fully charged. We have only had it since December! Help!
Contact Fisher Price at 1-800-432-5437 and request a refund. They will mail you a refund check for the purchase amount if you are still within the one year warranty period. Make sure you have the original copy of your receipt. They will send you a USPS Delivery Confirmation via email with a special barcode. It will take approximately 4-6 weeks to receive your refund check. This seems like a pretty common problem. They didn't hesitate to offer a refund when I called. Hope this helps. By the way, you will be sending it to Mattel Returns, 636 Girard Ave, East Aurora, NY 14052-1824, make sure you get a delivery confirmation before you send your item back.
Posted on Jul 31, 2009
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Posted on Jan 02, 2017
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