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My brother MFC-J245w doesn't recognise the black ink cartridge. Help please

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Posted on Jan 02, 2017

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SOURCE: I have a brother mfc-295cn printer that won't print black

Mine wouldn't print black either on Plain Paper, but if I changed the settings to Transparency Paper type it would. Hope this helps

Posted on Dec 14, 2010

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Mfc 440cn printer says 'ink empty' to new full ink cartridge


The usual obvious fix is to buy a new catridge, insert, power off machine, then switch back on to reset any sensors. But if the circuitry on the machine itself is faulty it wont fix it.

I used to own an MFC 260C. It had a perfectly good full ink catridge in it, that was working fine, until...it suddenly did not recognise the cartridge anymore.

I pulled the machine apart and found that 2 of the 4 sensors on the cct board at the back of the cartridge housing were loose. These sensors pass light through the exposed part of the cartridge to see if ink is there. So if these are faulty, you will never clear the "No Cartridge" or "Ink Empty..." or "Near Empty Ink ..." messages on the MFC260C and prbably other similar printers in the MFC range.

Why did they fail? Because the soldering on these sensors was poor quality.

I would never buy another Brother machine because of this, also because they design the machine to be totally useless unless all the ink ccartridges are full. Shame on you Brother, and kiss my *** for the $160 pile of junk I bought off you that was only on its second batch of cartridges (ie very little use)

Jan 19, 2010 | Brother Office Equipment & Supplies

2 Answers

No cartridge the printer say. i put new cartridge in


It mean that the black cartridge is not recognised. It the black cart is original or compatible? Some printer won't recognise cartridge, if the black and colour is not same type. Try to install the black only. Is it recognised?

May 30, 2009 | Brother MFC-3360C All-In-One InkJet...

1 Answer

MFC does not recognise the new black ink cartridge.


Disconnect power supply and USB lead (leave disconnected for 10 min). Repeat this for each colour that is not working and hey presto the LCD readout will revert to normal and you will be able to print again. Happy Christmas! Hope this works for you (worked for me)

Dec 18, 2008 | Brother MFC 210C All-In-One InkJet Printer

1 Answer

Replacing the cart holder on a Brother MFC 240C


Somethings that have worked for some Brother owners to get cartridges recognised.

1. With your MFC powered up, open it up and remove the cartridge you are having a problem with, then close the MFC, leaving it powered up. It should report that there is no cartridge in the machine.

Still with the MFC powered up, open it up and reinsert the ink cartridge, then close the MFC. It should either ask if you have replaced a cartridge or go into its cleaning mode.

Answer "yes" to "have you replaced cartridge?" and it should either "print" or "clean" and then "print".


2. The cartridge holder in the printer has an "electronic eye" (light sensor) of some type for each cartridge.
Some users have found that putting either permanent marker/sharpie/black PVC tape either on the area of the ink cartridge that goes near the sensor or alternatively putting tape over the sensor itself allows printing to occur.
The problem with this method is that the printer will no longer recognise near-empty cartridges and so will not warn you to replace them and so the print head may be damaged. This is said to work on LC57 icartridges used with the following models: DCP-330C, DCP-350C, DCP-540CN, DCP-560CN, FAX-2480C, MFC-240C, MFC-440CN, MFC-465CN, MFC-665CW, MFC-685CW, MFC-885CW, MFC-3360C, MFC-5460CN, MFC-5860CN.


Sep 23, 2008 | Brother MFC 240C All-In-One InkJet Printer

2 Answers

Black cartridge doesn't print


you need to do a hard reset on the printer as well it might clear up the problem and recognize the ink at its proper levels.

refer to your user manual or let us know and we will find the procedure to do so.

i have a similar model and know how picky they can be.

Aug 03, 2008 | Brother MFC 420CN All-In-One InkJet...

1 Answer

MFC-420CN does not print black


My yellow cartridge was doing the same thing as your black. So I took the cartridge out, and took a flashlight to see how it works. There is like a little straw on the right hand side which goes up into the printer cartridge, this I assume is to measure the ink. I took a needle and cleaned that 'straw' thoroughly. Reseated the ink, ran cleaning and test print, and then the printer found the yellow ink! You could give that a try. It might work for you too. (I have never used any ink but Brother ink in the printer, btw.)

Apr 20, 2008 | Brother MFC 420CN All-In-One InkJet...

1 Answer

Brother MFC 210C series ink replaced


The brother machines require ink in all the cartridges as it is always flushing ink through the heads to "clean" it. This means you must have ink in all cartridges at all times unfortunately or the brother will not work. Even if you could somehow get it to work it could damage your printhead anyway.

Good Luck
Please rate my advice, good or bad.

Feb 06, 2008 | Brother MFC-5840CN All-In-One InkJet...

4 Answers

Brother MFC 5840CNZ displays Ink Empty on CYAN when new cartridge is installed


Something that has worked for some Brother owners to get cartridges recognised.

1. With your MFC powered up, open it up and remove the cartridge you are having a problem with, then close the MFC, leaving it powered up. It should report that there is no cartridge in the machine.

Still with the MFC powered up, open it up and reinsert the ink cartridge, then close the MFC. It should either ask if you have replaced a cartridge or go into its cleaning mode.

Answer "yes" to "have you replaced cartridge?" and it should either "print" or "clean" and then "print".



Nov 08, 2007 | Brother MFC-5840CN All-In-One InkJet...

2 Answers

Mfc brother printer


Something that has worked for some Brother owners to get cartridges recognised.

1. With your MFC powered up, open it up and remove the cartridge you are having a problem with, then close the MFC, leaving it powered up. It should report that there is no cartridge in the machine.

Still with the MFC powered up, open it up and reinsert the ink cartridge, then close the MFC. It should either ask if you have replaced a cartridge or go into its cleaning mode.

Answer "yes" to "have you replaced cartridge?" and it should either "print" or "clean" and then "print".



Sep 13, 2007 | Brother MFC 420CN All-In-One InkJet...

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