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Sent Messages are stuck in Outbox and many copies are sent

I have Outlook Express 6. Recently when I send a message it gets stuck in my Outbox but has been sent. It does not appear in my Sent box. I get an error message but no details. People have told me they are getting up to 15 copies of the mesage. I have checked for viruses, I have deleted my Outbox.dbx and restarted O/E 6 and have even moved all my items from my Sent box but the problem persists.
Can you help me?

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You may have removed some items from your sent box as you are saying but it still may reflect a size larger than its capacity.

Go to tools-options-maintenance-store folder: Copy the location in there and place it into your "run". this will open up the folder for the .DBX files. If "Sent Items.dbx" is larger than 2G there is your issue, you have no more space to hold sent items, hence it is going out but not moving to the "sent" box.

Posted on Apr 25, 2009

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Posted on Jan 02, 2017

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In Outlook Express when I send a email it takes forever then when it does finally gets sent I close OE and there is the screen that says email sent and completed. I have to go to tasks to close it. Usually...


Hi All

if you are running XP then open up explorer and go to

C:\Documents and Settings\*your user name*\Local Settings\Application Data\Identities\{65C0EAFC-BB65-4A91-A733-2B5FA75AFB49}\Microsoft\Outlook Express

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1 Answer

Outlook Express


Empty the Outbox in Outlook Express, move any messages you want to Send later to the Drafts folder.

Close Outlook Express.
Do a Search for .dbx files.
Search:
  • Start > Search > For Files or Folders > All files and folders,
    In the field for: all or part of the file name
    Key in:
    .dbx
    Below that, click on More advanced options
    in the field: Type of File, select (All Files and Folders)
    place a checkmark in:
  • Search system folders
  • Search hidden files and folders
  • Search subfolders
    click Search

Locate the Outbox.dbx file and Sent Items.dbx file and delete it.
Restart Outlook Express, a new Outbox.dbx file will be created.
Send yourself a Test message to see if it leaves the Outbox.


You may need to enable Show Hidden Files and Folders to see the .dbx files.
Windows XP:
  • Open My Computer,
    Tools > Folder Options > View tab,
    under Hidden Files and Folders, verify Show Hidden Files and Folders is selected.
    Remove the check mark for Hide Extensions for known file types.
    Apply, OK to save and close.

Jun 18, 2008 | Microsoft Office Outlook 2003 for PC

1 Answer

Outlook problems


Empty the Outbox in Outlook Express, move any messages you want to Send later to the Drafts folder.

Close Outlook Express.
Do a Search for .dbx files.
Search:
  • Start > Search > For Files or Folders > All files and folders,
    In the field for: all or part of the file name
    Key in:
    .dbx
    Below that, click on More advanced options
    in the field: Type of File, select (All Files and Folders)
    place a checkmark in:
  • Search system folders
  • Search hidden files and folders
  • Search subfolders
    click Search

Locate the Outbox.dbx file and Sent Items.dbx file and delete it.
Restart Outlook Express, a new Outbox.dbx file will be created.
Send yourself a Test message to see if it leaves the Outbox.


You may need to enable Show Hidden Files and Folders to see the .dbx files.
Windows XP:
  • Open My Computer,
    Tools > Folder Options > View tab,
    under Hidden Files and Folders, verify Show Hidden Files and Folders is selected.
    Remove the check mark for Hide Extensions for known file types.
    Apply, OK to save and close.

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4 Answers

Email stuck in outbox


Here's the fix if when you send an email attachment from another application it gets stuck in the Outlook Outbox...
[HKEY_CURRENT_USER\Software\Microsoft\Office\Common\MailSettings]
"StrictAccountOrder"=dword:00000001
Tooks us a long time to come up with it but great to have! It's fixed in Outlook 2007.
Bill
www.IVDesk.com
Complete hosted IT solution where we run all your applications and provide 24x7 support!
Work from any Internet connection anywhere.

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