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TEAC DW 552g DVD/CD rom combo drive, CD works, DVDs dont

I purchases and installed an internal TEAC DW-552g DVD/CD combo drive and for a while both were working, now only I am only able to burn CDs not DVDs, the computer says the drive is working fine, not so much - It keeps asking to 'insert disc'. I don't know if it's software conflict or I need to update a driver or what. Any ideas???

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  • grbourque Apr 23, 2009

    Hi, I've tried both DVD r and rw. By the way I can PLAY DVD's I've made in the last few years, it's just not recognizing the blank ones.

  • grbourque Apr 24, 2009

    Thanks for trying Fritzelly, BUT that didn't work, it did knock my Roxio burn software out though, like it said it might. lolololol Any other ideas?

  • grbourque Apr 24, 2009

    Okay, I'll try that next. Thanks

  • grbourque Apr 30, 2009

    So I tried everything above,and still no luck. I am using Windows XP.
    I only have one driver, (the one in question) listed in my DVD/CD Drivers under device manager, so I guess there's no conflict. I removed all the DVD/CD burning software, I even bought the burning software from, which is very nice, but even that program would only let my burn CD's and did recognize that a DVD was in the drive. I did get the plus version, FYI, which was needed to burn Data Dvds. Any other ideas- this is soooo frustrating!!

  • grbourque Apr 30, 2009

    Ahhhh, that explains a LOT :-( DOhhhh

  • Maurice B Thomas
    Maurice B Thomas May 11, 2010

    What kind of DVD disks are you attempting to record, R RW ??



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I have your solution, but you are NOT gonna like it, so I hope you will rate it FAIRLY, even though its relatively BAD NEWS.


Teac (DW552G/KIT/USB2) CD-RW/DVD-ROM (Combo) Burner The Teac (DW552G/KIT/USB2) CD-RW/DVD-ROM (Combo) Burner deliver unbeatable CD speeds of 52X write to CD-R, 32X re-write to CD-RW media and 52X read as well as 16X DVD playback speeds and the drive features an advanced buffer underrun prevention technology. This disc-saving feature suspends the recording process until the buffer is refilled. No more bad discs even when you’re multitasking. It also supports EasyWrite (Mount Rainier), a new disc formatting feature that makes it easier and saves time preparing CD-RW discs for recording. Teac W552G (cdw552g/kit/b) CD-RW Burner Newbie The Teac W552G (cdw552g/kit/b) CD-RW Burner operates with: Microsoft Windows XP, Microsoft Windows...


Posted on Apr 30, 2009

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Go here and click the Fix It logo just down the page a bit and see if that fixes it.

Posted on Apr 23, 2009

  • Fritzelly Apr 24, 2009

    First in explorer right click your dvd drive and select properties, goto the recording tab and make sure recording is turned on.

    What OS are you using?

    Goto Control Panel, Device Manager, expand the DVD branch and remove any drivers there - you may have an old driver conflicting.

    Remove any dvd burning software you have and try the fix again.

    I would suggest for doing burning, always had problems with roxio in the past.

  • Fritzelly Apr 30, 2009

    Should have checked the specs on that model first.

    Its a CDRW/DVD Rom which means its not a dvd burner.



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