Question about Canon S520 InkJet Photo Printer

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Printer works fine but the magenta color doesn't print

All colors work fine except magenta. i just bought all new cartridges and tried cleaning the heads. can't seem to figure out what's wrong.

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The print head is not functioning and if the printer is under warrenty or 30 days take it back where you bought it and there will exchange it if not the manufacture will be able to take it in for warrenty at a local shop near you. thanks

Posted on Apr 23, 2009

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The colors do not print correctly.everything is blue/green/yellow. the ink cartridges are new. black prints fine. the troubleshooting optin only lets me select to remove lines, it wont let me adjust the...


The magenta cartridge isn't working correctly. This is why you're only getting the other colors (blue is cyan, green is cyan and yellow, and then yellow).

Try removing and reseating the magenta cartridge. If that doesn't work, use a new magenta cartridge (the cartridge itself may have been defective).

I wasn't able to view a manual for this machine, as it's been discontinued and Lexmark no longer offers the PDF on it. If you have a "clean print heads" option, use it. It may require more than one try. If you don't have that option, then all possibilities have been covered.

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2. Print a diagnostic page and clean print heads, using the printer cleaning utility:
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